Westboro Toyota

Awful experience- Jessica was miserable to deal with. She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would She should not be customer facing. Treated everyone including her team as if beneath her. Both Mason and Jack were great. If not for them I would have walked out. Only reason Westborough got the sale is Prius is in such short supply and they had exactly what I wanted. More

A horrible experience, Terrible service worst experience. The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is on point for the Costumer More

Communication with the client is poor, I had a really bad experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours withou experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours without telling me The issue, I was looking for people that were professional to work with my car. That’s why I choose Toyota to do all the work, but I had an horrible experience More

We came to Westborough to look at a gently used Tacoma. We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alo We were very pleased with our sales person, Alex. He was kind, friendly, and answered all of our questions. He presented options and then left us alone to decide. A nice, no pressure approach! We also enjoyed our time with the Sales manager, JD, Who again, presented options and let us decide what was best for our finances. Altogether a very enjoyable interaction. More

Very untruthful, deceptive pricing, unreliable service,does not stand behind their products, and will not return calls. Would not recommend you to anyone. Should have listened to our son. service,does not stand behind their products, and will not return calls. Would not recommend you to anyone. Should have listened to our son. More

Westborough Toyota is where I take my car to get it serviced. I find it convenient with quality workmanship. serviced. I find it convenient with quality workmanship. More

Overall the service quality was good However, the employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind More

He was very helpful and made the transaction easy. The car is fantastic, he stayed with us well after his shift ended. The car is fantastic, he stayed with us well after his shift ended. More

Westborough toyota was able to help me with my repair needs same day as I called. Kevin was very clear when communicating timing and pricing. I would have needed to visit two or three different shops to needs same day as I called. Kevin was very clear when communicating timing and pricing. I would have needed to visit two or three different shops to have the same work done elsewhere. They were able to help me with my state inspection too. More

Saw Al Lopez about regular maintenance and mentioned I needed lessons on how to correctly maneuver certain features of my 2021 Toyota Prius Hybrid. After the regular servicing, Leo, who sold me my car, ca needed lessons on how to correctly maneuver certain features of my 2021 Toyota Prius Hybrid. After the regular servicing, Leo, who sold me my car, came to show me how to do several things on the car. As always, he was patient, knowledgeable, and happy to show me what to do. More