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Subaru White Plains

Elmsford, NY

Overview
Reviews
4.6
371 Reviews
Call Dealership (844) 338-8731

258 E Main St

Elmsford, NY

10523

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Showing 371 reviews

March 22, 2024

Rubi Garcia is fantastic. Caring and understanding Can’t say enough good things about her More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Garcia
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Mar 26, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 20, 2024

Service Avdvisor Rubi Garcia was a pleasure to deal with and certainly an asset to your organization. It was quite obvious that customer service was a top priority and she did everything to ensure all my ne More

by Rido131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Garcia
Report | Print
Mar 26, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 11, 2024

Super friendly staff, very modern and spacious waiting room. Staff was attentive to my questions and needs More

by mario_cabrera03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
March 04, 2024

Tom was incredibly helpful. Work completed on time and waiting area was comfortable and welcoming More

by MD
Recommend Dealer
Yes
Employees Worked With
Tom Cominsky in service was professional, helpful and a main reason I chose this dealership
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Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 27, 2024

White Plains: Mr Devin Murray, Service Advisor And Mr Steven Graziano, Technicanian. This is not the first time at Whit Plains. I was very happy how they treated us keeping us up to data, and the repair More

by rkm43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Devin Murray and Steve Graziano, Technicanian
Report | Print
Mar 12, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 14, 2024

Professional friendly very helpful nice hospitality I am happy to get my car from them More

by ziya1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
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Feb 20, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
February 12, 2024

Took much longer than promised but did good job with car and addressed all problems told about More

by Dmmmd109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 13, 2024 -

Subaru White Plains responded

So sorry to hear about the delay in completing your service. I am happy to hear that you were satisfied in the end but that is not our goal, to simply satisfy you. Our goal is to provide an experience that is beyond what you would ever expect from a car dealer. I’d like to speak to you and personally apologize for your experience. I’d also like to extend a gesture of good will to you; I have something nice set aside for you, I just need to confirm your address and we’ll drop it in the mail for you. Please email me at jamesfrancis@thepremiercollection.com with the best time and contact number. Looking forward to speaking with you. Best regards, James Francis, Love Promise Champion!

Feb 13, 2024 -

Subaru White Plains responded

So sorry to hear about the delay in completing your service. I am happy to hear that you were satisfied in the end but that is not our goal, to simply satisfy you. Our goal is to provide an experience that is beyond what you would ever expect from a car dealer. I’d like to speak to you and personally apologize for your experience. I’d also like to extend a gesture of good will to you; I have something nice set aside for you, I just need to confirm your address and we’ll drop it in the mail for you. Please email me at jamesfrancis@thepremiercollection.com with the best time and contact number. Looking forward to speaking with you. Best regards, James Francis, Love Promise Champion

Helpful
February 02, 2024

My service experience was excellent in all respects. I was taken on time, everything was explained to me, my service representative was great, their assessment seemed thorough, and the waiting area was More

by Tank1dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom , Nolan Corlew
Report | Print
Feb 13, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
January 26, 2024

Excellent service by the service team they do a thorough check of the problems that may or may not exist in the car and ensure a positive outcome team is led by the former name Chuck who is awesome More

by Scusimei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Jan 29, 2024 -

Subaru White Plains responded

Hi, We appreciate you taking a moment to leave us a five star review! We have high standards when working with customers, and it's great to hear you were satisfied with the service provided while at our dealership. We're glad that you had the opportunity to work with our team, who are dedicated to your safety and the condition of your vehicle! Please be sure to reach out if there is anything else we can do for you. Take care!

Helpful
January 21, 2024

Fast, efficient service. Easy to deal with. Nice waiting room with coffee and snacks. Streamline operation. More

by Greatlandcrawdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi garcia
Report | Print
Jan 23, 2024 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

Helpful
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