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Westchester Toyota/Scion - Service Center
Yonkers, NY
219 Reviews
219 Reviews of Westchester Toyota/Scion - Service Center
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March 14, 2024
RUN (DON'T WALK) AWAY AS FAST AS YOU CAN. THEY MAKE UP PHONY REPAIRS LIKE ALIGNMENT FOR NEW VEHICLES WITH 5000 MILES. THEY LOSE WHEEL LOCK KEYS. AND THEY ARE INCOMPETENT AT MANAGING THEIR COU THEY MAKE UP PHONY REPAIRS LIKE ALIGNMENT FOR NEW VEHICLES WITH 5000 MILES. THEY LOSE WHEEL LOCK KEYS. AND THEY ARE INCOMPETENT AT MANAGING THEIR COURTESY SHUTTLE TO TAKE YOU HOME OR ANYWHERE ELSE. MOST OF THESE POSITIVE REVIEWS ARE FROM FRIENDS AND FAMILY. GOOD LUCK GETING A MANAGER ON THE PHONE. THEY ARE EITHER IN A MEETING OR UNAVAILABLE. OH AND THEIR QUOTES ON THINGS LIKE WHEEL LUG NUTS ARE SEVERAL HUNDRED DOLLARS OVER MARKET VALUE. More
by maritimestudents
Employees Worked With
Helpful December 04, 2023
Hector Alvarez was honest, thorough, and professional. He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was mi He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was misled by another Toyota dealership whose interests at heart was getting my money. Keep up the good work Hector! More
by Toyota Camry Owner
Employees Worked With
Other Employees :
Philip Lim and staff at the point of entrance were also very helpful during my visit.
April 19, 2023
I recently had done my car maintenance and I couldn’t be happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service a happier with the results. The service was prompt, professional, and the final product exceeded my expectations. I would definitely use this service again in the future and recommend it to others. More
by Vanessa Taveras
Employees Worked With
November 11, 2021
Amazing service, all workers nice and polite! My problem was resolved better then I expected! Very happy! Will recommend to all! was resolved better then I expected! Very happy! Will recommend to all! More
by UZmiejko
Employees Worked With
June 29, 2021
Mr. Martinez greeted me and went over my concerns with my car. After Toyota inspected my car they found several areas of concern that needed to be addressed. Mr. Martinez was willing to take me to my car and car. After Toyota inspected my car they found several areas of concern that needed to be addressed. Mr. Martinez was willing to take me to my car and show me these areas as opposed to just telling me. I hope that Toyota will allow me to work with Mr. Andres Martinez in the future. More
by Garychimelis
Employees Worked With
Andres Martinez
June 14, 2021
The crm Maybel heard my concern and was able to help me get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! get my car serviced promptly! Hector Alvarez was a great help & I will be returning for future maintenance. Great team!!! More
by Noisis
April 13, 2021
Jeremy was very thorough and easy to work with. The check in process was very smooth as was the pickup of the car when service was completed. in process was very smooth as was the pickup of the car when service was completed. More
by John
Employees Worked With
Jeremy Martinez Service Advisor
March 31, 2021
On Thursday, March 25, 2021 I brought my car in for the fuel pump recall. Shortly after I arrived, I was told to go to room number 1 to talk to a Service Advisor. How name was Victor Figueroa. He explaine fuel pump recall. Shortly after I arrived, I was told to go to room number 1 to talk to a Service Advisor. How name was Victor Figueroa. He explained to me in detail what had to be done and told me how long it would take to repair.When the job was done he called me up to let me know the job was finish, and even thing went smoothy. I could see that he was very skill and professional at his job. This was excellent service! One Happy Customer, Richard Gallo More
by Richiexx29
Employees Worked With
Pedro Segura, Husam Almarji
March 30, 2021
Waited two hours just for a diagnosis on what I already knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. knew. Waste of time. Salesman was nice but one nice salesman doesn’t make up for the horrible wait times (with an appointment) and crazy prices. More
by Ugh
Employees Worked With
March 29, 2021
Friendly attitude as soon as I walked in. Explained what I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being I wanted, given the cost upfront so no surprises. When work was completed my service advisor pointed out some areas of concern. Since it wasn’t being forced up me had the additional work done. All in all, great day, great service advisor in Victor Figueroa. More
by Garychimelis
Employees Worked With
