Young Hyundai

The finance manager lied that and did not inform me that he was finalizing a sale, did not provide finance documents that indicate there is no cool off period. He said of nothing is final yet and now I am g he was finalizing a sale, did not provide finance documents that indicate there is no cool off period. He said of nothing is final yet and now I am getting collection calls for a car they have in their possession and no response from them since 12/18/2023. Stay away from them, these are not good people at all. More

They have lied to me my daughter on several occasions. Goodbye young car dealerships .sure miss Westland Ford. Goodbye young car dealerships .sure miss Westland Ford. More

DO NOT BUY A CAR FROM THIS COMPANY! They will screw you over! Hyundai is selling cars that have huge problems, then doing nothing about it when you find out. I bought a 2019 Ford Fus They will screw you over! Hyundai is selling cars that have huge problems, then doing nothing about it when you find out. I bought a 2019 Ford Fusion from Young Hyundai Nov. 11th, 2023, and paid about $22,000. It started having issues the week I bought it. My power steering completely went out Dec. 16th, 2023. I called and set up an appt at 2pm for them to look at my car and I had a tow truck take it to the dealership. I hadn't heard anything and it was 4:30pm at that point, so I called and they said they didn't even know my car was there so they hadn't looked at it yet! They said they were about to close and they'd look at it on Monday, Dec. 18th, at 9am. Dec. 18th, I call at 2pm having not heard anything. They said my power steering rack and control unit needed to be replaced and it would be $3700. I asked if they would help me out since I had just bought the car, I didn't have my license plates yet, and I hadn't even made my first car payment. They said their hands are tied because I denied the warranties when I bought the car. They then transferred me to Nate and he said I could trade the car in for something else. So I drove to the dealership and Nate had me test drive brand new 2023 Hyundais, even though I told him I wanted to stay around a car payment of $250 a month. He reassured me Hyundais are fairly priced and it wouldn't be a problem. When we get back to the dealership, he gave me the numbers.... $700 a month!! I burst into tears. This man just wasted my time having me test drive brand new cars that he knew I couldn't afford. He then told me that my car was only worth $6000, so they could buy it back from me for that much instead. I was furious. I went to the service department and got my keys and took my car home. I later took it to a different repair shop and they said my car has the wrong battery in it and it's a bad battery! Needless to say, Hyundai does not care about their customers. They will sell you a car with issues, not disclose them, and then do nothing about it. Get your car somewhere else. More

They had my car for two months for warranty repairs. There was no communication at all. I would call and ask for info and would get passed around until I would get disconnected. I went through three ser There was no communication at all. I would call and ask for info and would get passed around until I would get disconnected. I went through three service people and each Time I had to call multiple times to even try to get any info. Out of the 2 months my car was there I talked to and got any information 3 times. I have called at least 40 times during this. And the information was wrong each time tell they called and said it was done. They tried to get me to replace a $600 motor mount because of striped threads blaming whoever changed the engine before But no one has. When my car was ready I checked it over and the coolant was empty and it idled bad and now it vibrates the whole car. So they take it back to fix it. Then they say “he fill the coolant and tightened the bolt now so it’s good “ then they make me take it and break it in. I drive it home and the next morning there’s puddles on the ground. I check it out and it’s leaking coolant now and I look at the engine and they didn’t put the clamps on the hose and it was popping off. So I put it back on and try to call transfer to voicemail and I’ve emailed them too and no response. So now I have a car with new engine that’s leaking and drives bad and no one that will help. More

Unfortunately a horrible experience. Of course the process of buying the car was quick and easy. Once that process was over I could no longer get any of their time. Just two weeks after Of course the process of buying the car was quick and easy. Once that process was over I could no longer get any of their time. Just two weeks after I purchased the car, it would not unlock or start. I changed the key fob battery and checked the battery of the car, both of which were fine. It was an electrical issue. Finally after detaching the battery and reattaching it, it started again. Then my oil change light came on. They promised they did an inspection before selling me the car, yet the oil wasn't changed and an electrical issue? I then bring the car into the dealership for an oil change. After that was finished they told me that there was an oil leak and the rotors were bad. I told them I had just purchased the car two weeks before. Finally after calling repeatedly without a response they finally agreed to fix it for free, but they'd have to drive it to the dealership in Logan who they purchased the car from. I purchased it from young Hyundai in Ogden so it didn't make sense to me that they would have to drive it to another dealership to fix, but whatever. I just needed a working car. After returning me the car a few days later they said everything was fixed including a transmission leak they had also found. Great. Then another few weeks pass by and my car again won't recognize the key fob (I have two) and won't start. The battery is still completely fine. Again I called so many times...no response from anybody. Either the manager was out sick or she'd say she would give us a call back, but never would. I called Jude and Hunter who sold me the car...no call back. The service department...no call back. Finally brought my car back in even though I live in SLC after detaching the battery and reattaching it to get it to start. They tell me they'll try to diagnose the issue, but they didn't think that this time the dealership in Logan (since young in Ogden purchased it from Logan)would pay to fix it. Even though I had only had the car less than two months and they didn't fix it the last time. Again I purchased it from young Hyundai in Ogden so there's no reason to blame it on the dealership in Logan. I was promised a throurough inspection before purchasing the car. They took my car for another two days and said they couldn't find the issue. So....now I carry a xxxxxxx with me at all times not knowing when my car won't work again and I'll have to detach and reattach the battery... More

Just look at all the 1 star ratings this dealership gets that should be reason enough to get your car somewhere else. They give you a time when something will be fixed only to find out when that time passe that should be reason enough to get your car somewhere else. They give you a time when something will be fixed only to find out when that time passes that they haven't even touched it. Do yourself a favor and go anywhere besides Young Hyundai. In my opinion this is the worst dealership in Utah. Fixno More

Hyundai is utterly despicable and this dealership refuses to take any action on the customer's behalf. I received an extended warranty notice for chipping and peeling paint on my Hyundai Elantra. I immedi to take any action on the customer's behalf. I received an extended warranty notice for chipping and peeling paint on my Hyundai Elantra. I immediately booked an appointment with Young Hyundai. When I arrived, they informed me that my car was out of the warranty period even though I had just been notified about this issue. Instead of honoring the warranty or getting in contact with corporate Hyundai, they left me with just a phone number and "good luck". From corporate I have only gotten automated responses and messages to "contact my dealership". I am feeling hopeless and so frustrated. Do not buy a Hyundai and do not use Young dealerships. More

I had an appointment at 8:45 am for a 2 hour appointment. I usually wait in the dealership because then they work on it and get you out. But because of health issues I told them I would go home and wait. I c I usually wait in the dealership because then they work on it and get you out. But because of health issues I told them I would go home and wait. I called for updates twice and it wasn't done. So I told them... after 6 hours of having my car....I would be down and I would wait there. That way they would work on it and get it done. So I went down and it still was not ready. I still had to wait. So after them having my car for 6 hours and 45 minutes. I finally got to take my car. I even asked them if they could check the tires and adjust the air to the appropriate levels.... and that wasn't even done. I will drive to a different Hyundai dealership should a recall arise again. It was a software update on the rod sensor. More

Beware when you bring your vehicle to the Service Department for any overnight work. The Service Manager will allow his employees to drive your vehicle to dinner, various stops along the way and then Department for any overnight work. The Service Manager will allow his employees to drive your vehicle to dinner, various stops along the way and then park it at their personal residence to drive it right back to work the next morning! When confronted, the service manager will say it’s for a “diagnostic test” and they do it all the time! Record your mileage and check your Genesis locator app! Unprofessional manager to say the least! More

Colton was the best. ..he narrowed it down fairly quickly what was important to us and the price point. He took us to several dealerships so we saw many cars, when we fo ..he narrowed it down fairly quickly what was important to us and the price point. He took us to several dealerships so we saw many cars, when we found the one we ended up buying, we all knew immediately we had found the right car. We knew it and he knew it. Finance manager was great. Car did have a dashboard issue - so we will see how they help on that. Over all - a very positive experience! More