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Westside Lexus
Houston, TX
6,303 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,303 reviews
July 01, 2021
Jeff was responsive and helpful. I love my new RX! Jeff was responsive and helpful. I love my new RX! Jeff was responsive and helpful. I love my new RX! More
by WARNER239
Verified CustomerEmployees Worked With
Helpful July 01, 2021
The Dealership is always great because they have great people to help you! people to help you! More
by jmills6031
July 01, 2021
I had an excellent buying experience. Shannon George was extremely helpful and very patient. Staff worked with me after closing hours to complete the deal. extremely helpful and very patient. Staff worked with me after closing hours to complete the deal. More
by S Rodriguez
June 30, 2021
Dominic is very kind and Patient toward us. we are very pleased with his service pleased with his service More
by evelyn.n
Employees Worked With
June 30, 2021
This was a very positive experience for us. Jeff Jones was wonderful to work with and so were the finance people. This is the second time we have gotten a car at West side and we are very pleased with the was wonderful to work with and so were the finance people. This is the second time we have gotten a car at West side and we are very pleased with their people More
by maryduf
Employees Worked With
June 30, 2021
Great experience all the way around from sales to finance! Chong was very knowledgeable and fun to work with. I would highly recommend this dealership! finance! Chong was very knowledgeable and fun to work with. I would highly recommend this dealership! More
by dlittleshade
June 29, 2021
Helpful and caring management. Clean and open environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. environment. Worked with me to figure out the best package possible. Helped me understand all the features on my car. More
by elizabethphur
June 29, 2021
Jeff Jones is polite, professional and excellent to deal with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs t with. Very pleased that I worked with him. Finance team are also professional and not pushy at all. Only improvement I see is that accounting needs to be more efficient with their transactions. Shouldn’t take a week to issue a check. Apart from that the dealership is impressive and a pleasant place to be in. I definitely recommend Jeff and will use again for future purchases. From previous cars experience the service department is very clean and efficient and that is the reason I went back to Lexus. Well done team. Keep the good work up and stock up your inventory! More
by MOHAMMED ALALOU
