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Westside Lexus

Houston, TX

4.9
6,286 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,286 reviews

August 26, 2020

I traded an older LX for a new one. This is my 8 Lexus and I am a trust and quality kida gal! If it ever leaves so go I.... Mr Keener has always been a gentleman and made my life easier, he deserves a gol More

by swimsorrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus. It makes us happy to hear that Mr. Keener consistently provides you with excellent service. We wish you safe travels in your new Lexus LX!

August 26, 2020

We have bought 3 cars and leased 2 Lexus NTs. Louis Blackman has been our salesman. He has been forthright and honest in his representations. Chase has helped with the servicing of these vehicles. We h More

by GLENNC9984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon, Nam Pham
Aug 26, 2020 -

Westside Lexus responded

What can we say to thank you for your loyal business, Glenn? It means a lot to our team at Westside Lexus that you can depend on both our sales and service departments for excellent care. We appreciate your kind words about Louis and Chase!

August 26, 2020

I traded in my 2016 Lexus RX 350 F Sport for the same 2020 model. Mike was great to work with and made the entire process really easy. In and out in a couple of hours. Thanks to Westside Lexus! More

by sweetproperty
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Westside Lexus responded

That's what we love to hear! It's wonderful that Mike made your trade-in experience so straightforward and efficient. Thank you for choosing Westside Lexus, and we hope you're loving your new 2020 Lexus RX 350 F SPORT!

August 26, 2020

Sensitive to my needs. Good selection of vehicles. Convenient process to finalize documentation for leasing of vehicle. Clear explanation of car features and use of technology. More

by BHERING114
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Westside Lexus responded

Thank you for choosing Westside Lexus! It was our pleasure to make your car-buying experience so straightforward and stress-free. We wish you many safe and happy miles in your new vehicle!

August 24, 2020

Awesome! The dealership was straightforward, honest, and easy to work. My salesperson either answered my calls or returned my calls within reason. All my questions were answered. The communication was More

by DAYREGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raya Eli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Aug 24, 2020 -

Westside Lexus responded

We are so happy to hear that you had such a transparent experience at Westside Lexus. Congratulations on your new car and we hope to see you again down the road!

August 23, 2020

Fabulous experience always a pleasant time with MR Shroff We will be back again and send all our family and friends!!!!!!!!!! Thank you so much More

by TERESA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

We're so lucky to have you as a loyal customer, Teresa! It's great to hear that the team here at Westside Lexus made your car-buying experience so enjoyable. Thank you for trusting us with your business, and we look forward to seeing you down the road!

August 23, 2020

I couldn’t be happier to have purchased my first Lexus from Westside Lexus!! I will recommend Westside Lexus to all of my friends and family. More

by Klivingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

Congratulations on your new vehicle! We appreciate your support and hope to see you back at Westside Lexus next time!

August 22, 2020

John Parish is the BEST! He makes everything easy. This wasn’t our first Lexus & it won’t be the last. Thank you John; your the Best!!! More

by bethsanders10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

Beth, thank you for reviewing the 5-star experience you had with John at Westside Lexus! It made our day to hear that he provided you with such a pleasant purchasing process. We look forward to working with you in the future!

August 22, 2020

It is a beautiful, clean and professional business. All of the staff was very professional. I felt the process of buying our new car was easy. More

by MONICAKPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

Monica, thank you for posting about your seamless sales experience with our Westside Lexus team. I am pleased to hear that you enjoyed the service and amenities at our location. We wish you safe travels in your new car!

August 22, 2020

I have had several five star experiences over the years!! From deciding on what vehicle to financing through pick up, perfect. I am always satisy. More

by GAYLEWALDMAN
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

We appreciate your loyalty to Westside Lexus! Thank you for taking the time to share and for the five-stars. Safe travels and we hope to see you again next time!

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