Back

White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,920 Reviews

3,920 Reviews of White Bear Acura Subaru - Service Center

Sort by
December 22, 2023

The appointment went well. The service advisor reviewed my maintenance history, advised me what actions they would take including a whole vehicle inspection. It took about an h More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Je
Dec 23, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 19, 2023

Easy to work with dealership. Attentive and prompt transaction. Pleasure doing business with them. And wonderful new Subaru! More

by dash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 17, 2023

I had an ongoing problem with the battery going dead. I made an appointment then wrote them a letter explaining exactly the timeline and frequency of its occurring. When I brought it in everything was More

by WINTONF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boehlke. Since the car was left there I don't know who did the work.
Dec 18, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were prepared for you each time you came in! Thank you for your business!

December 15, 2023

Staff is always helpful and friendly! They greeted me immediately. Service was fast and easy. More

by carol16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 11, 2023

Get ready for a shakedown. If they can find a problem with your car, they will. My car is less than three years old and they insisted I needed a lot of unnecessary work. If the More

by BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get a name, and he wore his hat over his face.
Dec 12, 2023 -

White Bear Acura Subaru responded

We are sorry to hear that your experience was not what you expected. We have tried to reach you in order to look into your concern, but have not heard back with contact information. Please understand that it is our obligation to present all items that are needed for both repairs and factory recommended maintenance. We do not require or push you to repair or maintain your vehicle, however we do feel it necessary to inform you of what is needed. If you have further questions or would be ok speaking with us please contact one of our Service Supervisors to discuss further.

December 10, 2023

I came in to get air in my tires. Nothing else. This evaluation does not need completion. This dealer always gives me great service and I keep coming back. More

by Holt
Recommend Dealer
Yes
Employees Worked With
Unknow
Dec 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 10, 2023

White Bear Subaru purple are always professional, skilled and friendly. They perform repairs in a timely manner. More

by PJP1001
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 10, 2023

Everything was great. Service was done quickly and efficiently. Service Dept. person Matt was friendly and helpful. Waiting area was nice, too. More

by cosim001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

White Bear Acura Subaru responded

We're glad Matt provided a good experience for you! Thank you for your business!

December 09, 2023

They were timely and very courteous to me. Communication was good and follow up was good More

by kentwhitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Golv
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 08, 2023

Service used to be Great, not good any more. New tires, with a bad valve, requested a call back and never got one.......went to discount tire instead they are great and I should have gotten tire More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Brummond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

White Bear Acura Subaru responded

We have tried contacting but have been unsuccessful. Please reach out to our Service Manager Donovan Brummond and he would be happy to help you out.