White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews of White Bear Acura Subaru - Service Center
Headlight Bulb Replacement As always, Matt and the other staff at White Bear Subaru were friendly and helpful. Service was done quickly, but still gave me time for water and a As always, Matt and the other staff at White Bear Subaru were friendly and helpful. Service was done quickly, but still gave me time for water and a cookie. Highly recommend! More
Intermittent problem This was a difficult problem to solve because it was intermittent. White Bear Subaru kept the car for two days but was not able to reproduce the pro This was a difficult problem to solve because it was intermittent. White Bear Subaru kept the car for two days but was not able to reproduce the problem. They didn't charge me for the service or for the rental car I requested. I was disappointed the problem wasn't solved but very satisfied and surprised there was no charge. More
Service drop off I went to drop my car off the night before it’s service appointment. Greg knew exactly what was wrong, fixed it right there and sent me home in 1/2 ho I went to drop my car off the night before it’s service appointment. Greg knew exactly what was wrong, fixed it right there and sent me home in 1/2 hour. There was no charge because it was a fix that should be a recall. All was great. More
Awesome Service Went in for a 30,000 mile service on my car. Matt gave me the amount of services upfront and explained what the service would consist of and what they Went in for a 30,000 mile service on my car. Matt gave me the amount of services upfront and explained what the service would consist of and what they would be checking. More
Excellent service and friendly I have had excellent service - no complaints what so ever. The service person was patient and that is very important to me being a single woman. I have had excellent service - no complaints what so ever. The service person was patient and that is very important to me being a single woman. More
Quick & Efficient Good service in my time frame. Quick entry, my concerns were addressed effectively, and the service was completed within the two hours I had available Good service in my time frame. Quick entry, my concerns were addressed effectively, and the service was completed within the two hours I had available. More
Service The service, a 45000 mile service, was done in a timely manner and Nena Larson was very helpful and courteous. She check me in and performed the car The service, a 45000 mile service, was done in a timely manner and Nena Larson was very helpful and courteous. She check me in and performed the car alignment test and discussed was else could be done as I only had 40000 thousand miles on the vehicle and I decided to do it now rather than at the 43000 mile time. More
Excellent Service Easy entry to service area and prompt attention by service rep. Customer wait area was clean and a lot of nice amenities. Service was completed in sho Easy entry to service area and prompt attention by service rep. Customer wait area was clean and a lot of nice amenities. Service was completed in short time and good explanation of what was done. More
Excellent Experience I have always had excellent service at White Bear Subaru. I appreciate the competence displayed by employees, the friendliness and courtesy shown and I have always had excellent service at White Bear Subaru. I appreciate the competence displayed by employees, the friendliness and courtesy shown and trust their advice. More
Long wait and high cost for oil change I find Subaru service to be over-priced, inflexible, and slow. I came in for a tire rotation and oil change with an appointment. It took 1.5 hours! Th I find Subaru service to be over-priced, inflexible, and slow. I came in for a tire rotation and oil change with an appointment. It took 1.5 hours! The tire rotation was free b/c I purchased the tires there, but the oil change, with regular oil, was nearly 50 bucks. Just the fact that I have to reserve a time to do such basic service seems rigid and not very customer-service oriented. The waiting area is beautiful. The facilities clean and lovely, but I feel like I'm paying too much. My comparison group is Toyota (I also own one) and Subaru just always falls short. More