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White Bear Lake Superstore - Service Center

White Bear Lake, MN

3.6
13 Lifetime Reviews Review Dealership

13 Reviews of White Bear Lake Superstore - Service Center

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December 06, 2019

"This really is a SUPERstore! We needed a vehicle fast..."

- tkg51504

This really is a SUPERstore! We needed a vehicle fast and purchased a GREAT used SUV at a low price. It has run smoothe for years. When it does need a little maintenance here and there we come in and get greeted by Jens C at the service desk and he is on it every time. Both Jens and the SUPERstore’s mechanics figured out our impossible window, a/c and break issues that other dealers we took it too literally couldn’t do. I won’t take my truck anywhere else. Learned my lesson. They are amazing!!

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Recommend Dealer
Yes
Employees Worked With
Jens Christensen
November 19, 2019

"excellent service"

- Syedj

Excellent and friendly representative. done my work nicely. the waiting lounge is also neat and clean. keep up the same pace. Will use the same for future service if required. thanks

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Yes
Employees Worked With
James
March 01, 2019

"5000 charged in repairs with out my Concent "

- Female fed up

Bought car 6 months later major problems 5000 repairs that I didn’t Authorize On a 6500 valued car. Worst place , cheats and all Liers

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Recommend Dealer
No
Employees Worked With
Lonnie , Lee GM
November 29, 2018

"Awesome experience. Jerry Griffis was great to work with. "

- Bwanek

I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very great price. Soon after we purchased the vehicle we had a glitch that made the transmission shutter, (not a drivability issue). I made contact with Tim who immediately put me in touch with Jerry Griffis. Jerry was more than great to work with. He listened to my concerns and had my vehicle picked up at my work place. The vehicle was fixed in a very timely manner and dropped back off at my work. Jerry made certain that he answered all of my questions and did a follow up to make sure the truck was still running properly. I can’t say enough about how great Jerry and Tim were to work with. Thanks guys, you are a testament to how great a business White Bear Lake GMC is.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Griffis
October 06, 2017

"Sales and service after the sale!"

- KevinGMC

The White Bear Lake GMC Super Store has outstanding service. Their staff go above and beyond to make sure their customers are satisfied. Employees that are this invested in their customers satisfaction are a reflection of the management / owners values and mission. You should be proud of your Team! Thank you

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Recommend Dealer
Yes
Employees Worked With
Everyone I interacted with was so positive and upbeat. They truly like their profession and are the best in the automotive industry!
December 29, 2016

"Service"

- connie warn

We always have the auto butler and oil change done at the same time we call Jens Christensen and he's always polite and helpful he's been helping us since 1991 and we are greatful for his service. Keep up the great work Jens.

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Recommend Dealer
Yes
Employees Worked With
Jens Christensen
December 19, 2016

"Excellant Customer Service "

- Welcome456

Pat is excellent to work with! I highly recommend the service department. All of the service department employees are very friendly. It is a very comfortable and accommodating atmosphere.

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Recommend Dealer
Yes
Employees Worked With
Pat
December 19, 2016

"Best Service!!"

- rbart

Pat Thunstrom (in the service dept.) was great to work with! He shot me straight and offered me alternatives. I felt very comfortable with his approach and knew he was being perfectly honest with me. I would absolutely recommend White Bear Lake Superstore to anyone buying or servicing a car. Thanks, Pat Thunstrom! Happy Holidays! -Ryan B.

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Recommend Dealer
Yes
Employees Worked With
Pat Thunstrom
December 06, 2016

"Super Severvice"

- Ron&Pat

We have been customers since 1992 and never been disappointed!!! Jens has always been very helpful and a pleasure to work with. You can bet we will continue to be customers!!!

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Yes
Employees Worked With
Jens Christensen
November 22, 2016

"Great service attention and follow through."

- Richard Vazquez

My wife and I have been taking our vehicles to Lonnie Fahey in the service department for many years. We have always had wonderful service and follow through. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Lonnie, Fahey
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