Whiteside Chevrolet Buick GMC Cadillac

Problems with the truck When I purchased the truck I was told by the salesman that I couldn't take it off the lot till they did a 72 point inspection do on it. He gave me a s When I purchased the truck I was told by the salesman that I couldn't take it off the lot till they did a 72 point inspection do on it. He gave me a sheet to take to wheeling tire to get it inspected after whitesides did the 72 point inspection. I was not able to get the truck inspected due to the window tin being 16% for it to pass it could not be less then 35%. I contacted the salesman and he said they would take care of and I brought it back to the dealer and they removed it. Which I appreciate it. I took it back and tried to get it inspected again and it failed the tires were all dry rotted. So I drove to whitesides and talked to Tony the salesman he talked to the manager and Tony and the manager said they would take care of replacing the tires. I also told Tony there was a problem with the engine. Since I bought it when you start out from a stop it hesitates I also told him that going from a 50mph . speed to 65 mphr it hesitated and hesitates and bogs down. He called to the service department to let them know after I had to ask him. He wanted me to do it when I took the truck to have the tires replaced. I told the service dept when they removed the tint. Nothing was checked. I Lionel the truck. But I'm disappointed that the tires aren't checked. The tint. The engine wasn't checked when the 72 point inspection was done. I also noticed that when it was detailed for me to pick it that the driver side cab corner is rusted. And that the driver side rear food has a long scratch in it. And someone tried to cover it up by using a marker on it. It was dark when I picked the truck up. I buy the truck with the intentions that everything would have been taken care of before it left the lot. More

Scheduled time does not matter. Had a 9:00am appointment for 2 weeks. Dropped my car off at 8:40-8:45am. I figured 10:30 the LATEST! I called at 11:25am to see ifthere was a problem Had a 9:00am appointment for 2 weeks. Dropped my car off at 8:40-8:45am. I figured 10:30 the LATEST! I called at 11:25am to see ifthere was a problem with my car. No.. had not been done yet, it would go in next. WHAT?? I have a 9:00 appt. Plys they tried to overcharge me. More

oil change tire rotation with air pressure warning light on Not sure how to respond, sure they just overlooked this. I'm having to take back. Air pressure warning light on. They said they have to reset, I've h Not sure how to respond, sure they just overlooked this. I'm having to take back. Air pressure warning light on. They said they have to reset, I've had the tires rotated , and all four tires had pressure lower than recommended, one with warning light. Don't they check the air pressure when they rotate tires? Told them a warning light was on. Received auto with same light still on, call them and they said it needed reset, bring back in, but tire is still low? More

simple easy fast very patience, honest and doesn't fudge numbers with the trade in value, they give the trade in they told you on any car new or used very patience, honest and doesn't fudge numbers with the trade in value, they give the trade in they told you on any car new or used More

Oil change Put things on invoice that were not done. Marked fluids topped off. Not ! Marked tires checked. Not ! Did not put due date sticker on. Just shabby ov Put things on invoice that were not done. Marked fluids topped off. Not ! Marked tires checked. Not ! Did not put due date sticker on. Just shabby overall. More

Excellent No xx no arguments, in and out in a decent time even with the tires having to be switched. Except, none of your printer seemed to want to work th No xx no arguments, in and out in a decent time even with the tires having to be switched. Except, none of your printer seemed to want to work that day! More

Survey Everyone you come here it’s an issue. Wether it’s time issues like waiting 4 hours after having an appointment for an oil change.. that’s happened I u Everyone you come here it’s an issue. Wether it’s time issues like waiting 4 hours after having an appointment for an oil change.. that’s happened I understand if your busy but not even the common courtesy to call and say hey we are running a little behind.. was there yesterday and the service associate told me they don’t have any batteries for my BMW key fob. Said they would have to order it... walked right into the parts department and guess what they had the battery! More