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Whitten Brothers Of Ashland - Service Center
Ashland, VA
31 Reviews
31 Reviews of Whitten Brothers Of Ashland - Service Center
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January 10, 2021
I was visiting from out of when my vehicle broke down. It was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were ord was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were order the following Monday. When part got to them, my vehicle was fix and I was on my way. Paul and everyone I spoke with were great. Here I was from out of state and they made feel like I was a neighbor and right at home. Thank you Paul. More
by cslagoon
Employees Worked With
Paul Wood
Helpful November 16, 2020
The experience was horrible. I bought my car to them The experience was horrible. I bought my car to them because that is where I had purchased it. I had to bring it back on numerous occasions, each t The experience was horrible. I bought my car to them because that is where I had purchased it. I had to bring it back on numerous occasions, each time Nick would say the car was fixed and before I could get it home the same problem occurred. On two occasions I came to pick it up and the same problem occurred before I was off the parking lot and I had a witness who saw that. The top manager was no help there either. This problem went on for months and they could not solve however thought they were going to keep getting paid for putting things in the car that did not solve the problem. POOR MANAGEMENT ,SERVICE AND EVIDENTLY DID NOT KNOW WHAT THEY WERE DOING. More
by Vernice_Yerby
Employees Worked With
Nick Burton
September 30, 2020
They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who g extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who gave me a tentative date of December. Didn't sound like he was sure it would be repaired then. So Chrysler can't make a transmission for my car. Buy a jeep at your own risk! More
by Tonyleesr
Employees Worked With
January 19, 2020
Inspection, oil change and tire rotation Went in without an appointment. I always arrive at 0700 in the morning they had me in an out in no time GREAT JOB keep up the good work Went in without an appointment. I always arrive at 0700 in the morning they had me in an out in no time GREAT JOB keep up the good work More
by williamsm1995
Employees Worked With
January 02, 2020
Great service, personnel were respectful and accommodating to my needs. Service department was thorough, competent and professional. Ihave purchased two Chryslers from Whitten and have used the accommodating to my needs. Service department was thorough, competent and professional. Ihave purchased two Chryslers from Whitten and have used their services for over 10 years. Would not consider using another deslership. More
by Iragland7263
Employees Worked With
Larry
December 21, 2019
Christmas Miracle Excellent service as always, this time I was on my way out of town ( literally catching a plane that evening) and had a couple hours to burn. As it’s Excellent service as always, this time I was on my way out of town ( literally catching a plane that evening) and had a couple hours to burn. As it’s hunting season it’s hard for me to give up a weekend but I really needed to get a safety recall and tires rotated. Showed up without appt. and waited no more then an hour, in and out! Thanks Whitten. More
by ImpeachNortham
Employees Worked With
Service express lane
December 20, 2019
Very great service and very fast. I definitely will continue to purchase vehicles from here. Will also tell friends and family members about Whitten bro. continue to purchase vehicles from here. Will also tell friends and family members about Whitten bro. More
by hannahsirhc1980
Employees Worked With
December 10, 2019
Flat Tire Repair Needed flat tire repair or replacement. Nick took care of it same afternoon without prior appointment. Tire was repairable and I was soon on my way! Needed flat tire repair or replacement. Nick took care of it same afternoon without prior appointment. Tire was repairable and I was soon on my way! Totally satisfied. That's service! More
by cmacqueen
Employees Worked With
November 16, 2019
Fast turn-a-round I brought my Ram in for an inspection, oil and filter change and tire rotation. The entire visit took just about one hour and all work was performed! I brought my Ram in for an inspection, oil and filter change and tire rotation. The entire visit took just about one hour and all work was performed!!!!! More
by r112342
Employees Worked With
November 14, 2019
Oil change No needed an appointment. I was happy with customers service and quality of job. Reasonable waiting time. Received my car cleaned. Thank you for your No needed an appointment. I was happy with customers service and quality of job. Reasonable waiting time. Received my car cleaned. Thank you for your work. More
by olehp
Employees Worked With
Ray Waters
