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Wilde Honda Sarasota - Service Center

4.4

50 Lifetime Service Reviews

7333 S Tamiami Trl, Sarasota, Florida 34231

50 Reviews of Wilde Honda of Sarasota - Service Center

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August 07, 2018

"Halin Boujrada made my day!!"

- jyinhonda

Last Friday, my Civic's battery run low. I brought it to the Sarasota Wilde Honda dealer which I rely on it's service for the past 10 years! While waiting for replacing battery, Halim chatted with me. I got a lot of valuable advise on my next car. He went on showed me several options. I were so impressed by his honesty and depth knowledge. Especially how much he knows about Prius which even not a Honda car. After test drives, I chose one preowned Prius to negotiate price. I ends up bought it!! As he shared every info available about the car and I don't have any questions or concerns not answered. Jimbo

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Halim Boujrada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Doyle
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Toney Ramsey at Service
Aug 13, 2018 -

Wilde Honda Sarasota responded

Thank you for sharing your feedback, jyinhonda! We are happy to hear Halim could help make your recent experience so memorable. It is a pleasure working with you, and thank you for your continued support!

July 03, 2018

"Oil change. 2 hour wait and no action."

- Dude4

I've been a customer for over 10 years. Made appointment for oil change. 2 hours later, nothing. Asked for keys and left. Goodbye Wilde.

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Recommend Dealer
No
Employees Worked With
June 18, 2018

"service is terrible "

- Karen 68

Service department George and Patrick forgot they had my car. This is the third time this has happened. I live 1 1/2hours awa. They said they would call never do. I have to keep calling and was told my car is not there I have a locator in my car. I ran the program and it said my car was in Georgia. It gave me the address. Called the cops there and yes it was there. Dealer doesn’t know anything. I reminded them I had a loner vehicle and now they r trying to figure stuff out. They call back. Told me when to pick up my car. It they never fixed it. 2 years later still have problems same run around. Don’t go there. i also talked to skip, the general mgr. he chose not to help with the situation. he just contacted me and says he has no record of me. i bought my car new in 2008, had my service done there, recalls, the last time when i had a real problem it took me a 1 1/2 for them to find the problem. which i told them the problem but george argued with me saying honas don't need a valve adjustment. which usually is true except the fit. all he had to do is google it and or go on you tube like i did. i also gave them a copy of the diagnotic print out i had. patrick told me cars don't have spark plugs and wires anymore. i could go on. but after over 2 weeks i finally got my car back. this time i started making calls on june 7th when i had another alert on my HUM reader when it was driving ruff. but george is still saying the don't have a loner car and he will call. i have been calling 3 times a week. i ask for him on the phone because he told my to . yesterday jason told me he's too busy to take calls because he runs the service department. calling directly to honda. and going back to american cars.it's around trip of 5 hours to the nearest honda dealership for me. karen

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
George Cermak
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Patrick Southard
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : skip general mgr
June 14, 2018

"Purchase of a 2018 Ridgeline"

- Lynnette403

This is my third vehicle that I have purchased at Wilde Honda. Always happy with all aspects of the transaction. Michal is always very helpful.

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Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Malmsbury
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephen Morris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Eddy in Service very friendly and helpful.
Jun 15, 2018 -

Wilde Honda Sarasota responded

Thank you for sharing your feedback, Lynnette403! We are happy to hear Michael and our team can always help make your experience so memorable. It is a pleasure working with you, and thank you for choosing Wilde!

March 12, 2018

"Oil change"

- Jonespg

Great service from Tony R. He applied the internet coupon for me too. Bonnie was great. She dropped me off and picked me up, thanks

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tony Ramsey
Mar 14, 2018 -

Wilde Honda Sarasota responded

Thank you for sharing your feedback, Jonespg! We are happy to hear Tony and Bonnie could help make your service experience so memorable. It was a pleasure working with you, and thank you for choosing Wilde!

January 20, 2018

"Car broke 5 plus hours from home."

- blair

Traveling for business. Had MAJOR car trouble. Got me in quickly. Diagnosed the problem and repaired quickly and got me back on the road. Pricing was more than fair. Service writer Julie K was GREAT. If I was not 275 miles away I would get my next Honda here.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Julie K
Jan 22, 2018 -

Wilde Honda Sarasota responded

Your feedback is greatly appreciated, Blair! We are happy to hear Julie and our team could help fix the issues with your vehicle, and help make your experience so memorable. It was a pleasure working with you, and thank you for choosing Wilde Honda Sarasota!

January 10, 2018

"Worst experience ever!"

- Unhappy customer

I bought a 2015 crv 3 months ago. I called service and told them it had a terrible gas smell. They told me to bring it in but that my warranty had expired a week earlier so that whatever the problem was I would be 100 percent responsible for the cost. Plus they said They could not give me a loner vehicle. I decided a vehicle that is only 90 days old and already giving me problems with scary. So I went to a different dealer and traded it in for a different vehicle. Turns out the smell was because there was no oil cap on oil and the engine was covered in oil. A vehicle so new I had never even opened the hood so I obviously bought it like this. I will never buy Honda again!

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Eduardo Gonzalez
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 22, 2017

"Sales and title "

- Pappy lee

David Misiewicz was very professional friendly attentive and extremely efficient The experience of buying a car from him made us want to buy another very big asset to the company Brittany Vass was also very knowledgeable efficient and a good employee

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Misiewicz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brittany Vass
Dec 26, 2017 -

Wilde Honda Sarasota responded

Thank you for your feedback, Pappy lee! We are delighted to hear David and Brittany could make such a great impression, It was a pleasure working with you, and we hope to be of service again soon!

December 17, 2017

"The service took care of all my needs and more"

- Jbcheckers

Everyone was very helpful from the minute I brought my car in for service until my car was ready for pickup. David saw me in the waiting room and wanted the make sure everything was being done that neededand if he could do or get me bottled water or anything other issues that I may have.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Misiewicz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 18, 2017 -

Wilde Honda Sarasota responded

Your feedback is greatly appreciated, Jbcheckers! We are very happy to hear that our team could be so helpful. It was a pleasure working with you, and we hope to be of service again soon!

December 12, 2017

"Thank you George Cermak"

- janesue1424

George Cermak got my car in quickly to be serviced. George and the Service crew did an great job servicing my Honda CRV. George was professional, kind and very helpful.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2017 -

Wilde Honda Sarasota responded

Thank you for sharing your feedback, janesue1424! We are happy to hear George and our Service team could help make your experience so memorable!

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