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Wilde Honda

Waukesha, WI

3.5
631 Reviews

1603 East Moreland Blvd

Waukesha, WI

53186

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Showing 631 reviews

November 10, 2023

It was so great working with Hector Soto to get my Honda CRV! He is patient, fun and so very helpful! Highly recommend him if you are looking for a car and helpful salesman. The best! More

by scooterjones
Recommend Dealer
Yes
Employees Worked With
Jim "JR" Reifenrath, Karli Huntley
Nov 13, 2023 -

Wilde Honda responded

We're so glad to know that Hector provided a great experience for you at Wilde Honda! We appreciate your recommendation and we hope you enjoy every mile in your new Honda CRV. Come back anytime you need help!

November 09, 2023

I am so thrilled that I purchased my fabulous car from Wilde Honda. My Salesman Hector Soto was so patient and helpful and kind throughout the entire process, there was no hard sales at all. I highly reco More

by Jacquelynann0816
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Soto, Tyler Beauchamp, Sue , Jim "JR" Reifenrath, Karli Huntley
Nov 09, 2023 -

Wilde Honda responded

Jacquelyn, we're so glad to know that Hector, Tyler and Sue made your long-distance purchase a comfortable one at Wilde Honda. We appreciate the trust you placed in us and are delighted you found your dream car! Thanks for recommending our dealership!

November 03, 2023

Had a remote fob problem today and Dominick Sodemann went above & beyond to help me More

by sharpz
Recommend Dealer
Yes
Employees Worked With
Dominick Sodemann
Nov 06, 2023 -

Wilde Honda responded

Our Wilde Honda team was more than happy to assist you with your remote fob problem. If you need anything else, please don't hesitate to reach out.

October 31, 2023

I had an amazing experience purchasing my car from Wilde Honda. My salesman Hector Soto was so knowledgeable and patient, no hard sales at all! I was treated with respect and kindness and was able to purcha More

by Jacquelynann0816
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Soto, Tyler Beauchamp, Sue , Jim "JR" Reifenrath, Karli Huntley
Nov 01, 2023 -

Wilde Honda responded

Jacquelyn, we're so glad to know that Hector and the rest of our team at Wilde Honda made your car buying experience memorable. We appreciate you recommending us! Enjoy your new ride!

October 29, 2023

Total showed features of the crv. Knowledgeable and patient took time to explain electronics and how things worked More

by Fhomerun1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 29, 2023 -

Fhomerun1 responded

Had the vehicle in stock

Oct 30, 2023 -

Wilde Honda responded

Hello, We're glad to know that our team at Wilde Honda was able to thoroughly explain the features of your CR-V. We always strive for a knowledgeable and patient approach with our customers. Thanks for sharing!

Oct 30, 2023 -

Wilde Honda responded

Hello, Thank you for choosing to work with our team at Wilde Honda on your CR-V purchase! We're always here to address any questions you have about your vehicle. See you next time!

October 26, 2023

In June asked to change oil, clean and check battery. On trip battery died. No response from management. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Oct 30, 2023 -

Wilde Honda responded

Lou, I'm sorry to read about the battery issues you experienced on your trip. We strive for thorough service for our customers and this is not typical of our team. We'd like to address this directly with you when possible. Please reach out at your earliest convenience. Thank you, Ben Lyons - Service Manager - 262-529-7140

October 24, 2023

I bought a used ford from Chris. He was condescending and rude to my fiancé. He ASSURED me that they don’t sell bad cars. That’s odd, because my car has been back 4 times because of More

by alliekirchner81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Oct 25, 2023 -

Wilde Honda responded

Hi Allie, I'm deeply sorry to read about your recent mechanical issues with your Ford. It's our goal to provide excellent customer service for our valued guests, like yourself. We'd appreciate the opportunity to look into these issues with your car further and find a positive resolution for you. Please reach out at your earliest convenience so we can discuss this matter directly. Thank you, Ali Elahi - Used Car Manager - 262-529-7121

October 19, 2023

Came in to look at a used 2009 Honda Accord on 10/6/23. Agreed to a pre delivery deposit based on set conditions stated and written down by salesman:Mark M. Per the hand written agreement from Mark, the ca More

by Tpmeloharm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Mcdaniel, Eugene Wade
Oct 23, 2023 -

Wilde Honda responded

Hello, I'm sorry to read about your recent experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused by this situation. We understand how important clear communication and follow-through are, especially when it comes to financial matters like a deposit return. Please reach out directly so that we can resolve this matter promptly for you. Thank you, Ali Elahi - Used Sales Manager - 262-529-7121

October 09, 2023

Talk about customer service! I called and was connected to the most genuine person. Very honest and I did not feel pressured like I felt at other dealers. He made the process eas More

by allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IMARI
Oct 10, 2023 -

Wilde Honda responded

Allison, we're so glad to know that Imari and our team at Wilde Honda provided you with top-notch service! It's great to see your repeat visits have been positive. Enjoy your new car and don't hesitate if there's anything else we can assist you with in the future!

September 07, 2023

So I just purchased a new vehicle when it comes to financing with the electronic signing, it can be rather quick to miss a couple of stuff. They snuck in +$4,000 with service contract that was purchas More

by thavi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Usman Tariq,
Sep 12, 2023 -

Wilde Honda responded

Hello Thavi, We are very sorry to learn you feel as though a high level of transparency was not used at the time of your vehicle purchase. We are committed to providing our guests with transparency, professionalism and genuine service. Therefore, I have included my direct contact below and would like to address your sales and questions/concerns you have about your contact. We do appreciate the opportunity to work with you on the sale of your new vehicle and hope to earn back your satisfaction. Please consider reaching out to me directly. Thank you, James Obrien jameseobrien@lithia.com New Car Manager 262-529-7141

Sep 12, 2023 -

thavi responded

As others have said, I too have emailed James and called him directly but have not gotten any responses. They sound they want to help on review websites but in reality they don't care. Also that's weird that his phone number comes up as a spam on my phone :O it doesn't look good

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