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Wilkins Automotive

Overview Employees Reviews (18)

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Wilkins Automotive

3.6

18 Lifetime Reviews

6913 Ritchie Hwy., Glen Burnie, Maryland 21061 Directions

Sales: (410) 768-1700

Employees

Reviews

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Good

60% Recommended

3.6

18 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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At Wilkins Buick GMC of Glen Burnie, we take pride in our vehicles and forming long-lasting relationships with our customers. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience enjoyable, simple and financially wallet-friendly. Here's is what we promise at Wilkins: Always put customer satisfaction first. We apply this in every department and aim to understand how we can make this experience a positive one. During your first visit, we listen to better comprehend: What you are looking for, when you are looking to purchase, where you plan on taking your new vehicle, and why you are looking to buy. Once we know what your wants and needs are, our sales specialist can assist you in selecting the best vehicle. And through everything, we'll answer any questions you may have and provide you with additional resources-brochures, YouTube links, online reviews-to assist you in making your decision. Our sales specialists are not just knowledgeable about the product, but sincerely seek to earn your business by being attentive, respectful, and friendly to every customer. It is our hope you'll leave us with a positive understanding of who we are, and with the vehicle that's right for you! If you don't leave with a car that first day, our staff will follow-up with you via email or phone, whichever you prefer, to make sure you don't miss an opportunity for special savings, more options to compare, or if someone else is looking at the same car that caught your eye last visit! It is our hope that through this open approach, we will gain your confidence in us and ultimately earn your business. We recently remodeled our facilities and we encourage you to visit for a truly enjoyable experience. New state-of-the-art showroom, offices, customer lounge, business center, and children's playroom are just some of the additions we've added for your comfort and convenience. Browse our new or pre-owned inventory as well as

Top Reviewed Employees

Tom Ebersole

Finance Manager

not yet
rated

View 2 Reviews

Donna Allen

Service Appointments

not yet
rated

View 1 Review

John Goshell

Sales Specialist

not yet
rated

View 1 Review

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Latest Reviews

August 31, 2017

"Not a good experience "

- DenaliMom

Did not vacuum out the car. Wasn't given the detail I requested about the points in the inspection. I was told the information would be mailed to me. Of course that didn't happen. I had to wait in my car for 10 minutes after it was finished because I was trapped between cars that they parked around me. A guy told me he was getting the keys to move the car but he got distracted on his way to get them. My car should have been pulled out and ready to go when they told me it was ready

Employees Worked With

Not sure

July 16, 2017

"good buying experince"

- fredandsteve

realy great sales person (rob reisman). very good overall experience pricing, every one was friendley and helpful. when you go ask for Rob he is the best. (very professional)

Employees Worked With

rob reisman

July 01, 2017

"GMC Sierra service at Wilkens Gmc"

- Dale Irwin

I have had all of my servicing done on my 2016 Sierra since I purchased it last year. This has included 4 oil changes and tire rotations. The service was performed in an outstanding manner and quickly. They even washed the truck after. I would highly recommend Wilkens for all your service needs.

Employees Worked With

Donna Allen

5.0

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Photos & Amenities

Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Pet Friendly
Television
Vending Machines
Buick GMC Customer Lounge

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Wilkins Automotive, Glen Burnie, MD, 21061

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