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Williams AutoWorld Import Svc

Lansing, MI

2.7
52 Reviews

2845 E Saginaw St

Lansing, MI

48912

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52 Reviews of Williams AutoWorld Import Svc

April 12, 2024

Jess and JOhn have been great over all the years we've used them (Subaru owners since 1978), All our experience has been with warranty work and they are great to deal with. Parts department is equally f More

by Bo3bG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess, John
January 08, 2024

$175. 00 to diagnose why the “check engine” light was on. Just to diagnose. Need I say more? More

by db
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
July 21, 2023

$8500 in repairs to my 2008 Subaru Forrester. Just some minor suspension parts and a fuel line leak. This place is crazy expensive and not very good. The service manager said he "Condemned" my ca More

by sevco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't say
July 17, 2023

Horrible experience. ..they destroyed my Subaru. I am disabled, a US Army veteran took my newly bought used Subaru Outback for an all-fluids change and they returned the c More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idris Sherrod, Matt William, Jeff Williams
August 17, 2022

Top notch dealership! Very courteous, helpful, honest, no pressure, professional sales staff and maintenance department is excellent. Bought a Subaru Crosstrek 3 years a More

by pjdbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalen Watts, Jason Miller, Mischelle
Aug 17, 2022 -

pjdbad responded

I highly recommend the Subaru brand and this dealership.

August 15, 2022

Had my vehicle serviced here three times in a row for the same reason. They never have any courtesy vehicles available even after waiting months for an appointment. Told my my issue could probably be "Fixed" More

by Billinmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
June 22, 2022

Amazing! If you are considering buying a Hyundai do it! Their customer service is amazing! More

by brendan0811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Shelby, Clint, and any technician in Service department
August 20, 2021

Bought 3 cars from them. The last one was a Subaru. The salesman talked me into buying the extended warranty for it and told me it was equivalent to the manufacturer's. Well it appears no one told the Serv More

by SamN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
June 14, 2021

I looked in Consumer Reports and the Subaru Forester was rated the #1 mini van. Went to Williams AutoWorld and they found me the perfect car! Everyone was friendly and efficient, and spent a great deal of More

by NewForester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Miller, William Peterson, Mishelle Ide
November 28, 2020

Tried going to Williams AutoWorld twice looking for new vehicle options. The first salesperson flat out lied about vehicle features and I left. Since I had also met an amazing front desk person and manag More

by brian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominic, Cathie (she's great)
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