Williams Used Cars & Trucks

Maintenance The price match guarantee I received on my tires was great. I also received a rebate form for my oil change as well. The staff were courteous and pr The price match guarantee I received on my tires was great. I also received a rebate form for my oil change as well. The staff were courteous and professional. The wait time was a little long. Overall great experience. More

Exceptional Customer Service From the time I contacted the dealership to the purchase of my vehicle, I was treated with respect and professionalism. My sales rep Jonathan was wond From the time I contacted the dealership to the purchase of my vehicle, I was treated with respect and professionalism. My sales rep Jonathan was wonderful to work with. I highly recommend this dealership. More

service I had a good experience. Everyone was nice and pleasant especially Jim h. I have thanks to all who helped my familly truly thank you I had a good experience. Everyone was nice and pleasant especially Jim h. I have thanks to all who helped my familly truly thank you More

Best place for me. I am originally from Baltimore but moved here when they closed down the GM plant there and subsequently the plant here also, I never moved back but st I am originally from Baltimore but moved here when they closed down the GM plant there and subsequently the plant here also, I never moved back but stayed here in Delaware. I was recommended to go to Williams by a customer at another dealership in Delaware. I have leased two vehicles from them so far and they have treated me well. I have not had to haggle about price or feel uncomfortable in the process. I have only had a few dealings with the service department but the people that run it are very nice. More

Very positive One of the most positive and satisfying buying experiences we’ve had in all the years buying vehicles. Our sales person Kathleen Annand was super. We One of the most positive and satisfying buying experiences we’ve had in all the years buying vehicles. Our sales person Kathleen Annand was super. We had a lot of chit chat going in between the more serious parts of the business at hand. Give Kathleen an A+. More

Pretty easy and nice staff The staff was friendly and worked with them, but could have go through the process a little bit easier. They lacked a strong sense of communication in The staff was friendly and worked with them, but could have go through the process a little bit easier. They lacked a strong sense of communication in terms of paperwork, but answered our questions when we asked them. More

Vehicle Inspection; No Appointment Contacted Williams for new vehicle inspection; to me right in, and job was completed within an hour. Was very pleased. Very friendly staff ... would Contacted Williams for new vehicle inspection; to me right in, and job was completed within an hour. Was very pleased. Very friendly staff ... would definitely recommend to others. More

Quick purchase! I contacted Williams in the morning by phone (9am), asked about a specific "new used" vehicle that I saw online and negotiated the price by phone. Jo I contacted Williams in the morning by phone (9am), asked about a specific "new used" vehicle that I saw online and negotiated the price by phone. Jonathan was very quick getting me in at 2:30 pm and out. I also had check in hand so we could get the transaction done by 4:30, so I could get back to Annapolis by 6:30. The process was smooth, and Scott, his manager, also had me go through the paperwork quickly, and Jonathan got in touch with my insurance company. Someone came to put on a front license plate bracket and new plates were put on, and I was on my way! If you need to buy a car there, I hope you will also have a similarly good experience. More

Thankful! I recently purchased my second SUV from Williams. The process of finding a vehicle with all of my wants and within my budget was overwhelming for me. I recently purchased my second SUV from Williams. The process of finding a vehicle with all of my wants and within my budget was overwhelming for me. The staff at Williams were awesome! The perfect SUV found it's way to their lot, was completely inspected with all maintenance taken care of .... and when I saw the truck, I knew it was for me! The pricing was very fair and they even took my previous SUV as a trade and at the end of the day, I drove off in my new truck with all the paperwork in the hands of the dealership staff! Williams Used is the only dealership I trust to find and sell me a safe and affordable vehicle! More

warranty fix on car everything was good but check engine light came back on within 24 hours need to call and have them recheck every thing on car thanks everything was good but check engine light came back on within 24 hours need to call and have them recheck every thing on car thanks More