Woburn Toyota

All of the employees from sales to parts and service are very friendly, honest and timely. There was no pressure during the sale and the maintenance is easy and quick. The parts clerk that sold me my touch very friendly, honest and timely. There was no pressure during the sale and the maintenance is easy and quick. The parts clerk that sold me my touch up paint was very helpful and seemed happy. More

I get regular scheduled maintenance services done at this dealership and have always been satisfied with the level of patience (I ask lots of questions), and knowledge the service reps and advisors offer. dealership and have always been satisfied with the level of patience (I ask lots of questions), and knowledge the service reps and advisors offer. Yesterday, I drove in with a rattleing sound coming from under the engine hood, and 2 different mechanics immediately recognized the sound as being a failing water pump. The men working the desk, John, Mike, Ramon, and Scott were very attentive to all customers and had GREAT sense of humor! My time of one and a half hour wait for the repair (no appointment) was actually entertaining because of these guys. Although they were comical, they were professional and appropriate. Woburn Toyota, you are VERY LUCKY to have these men working for you!!!! I hope you pay and treat them VERY WELL!! And the icing on the cake was, my car purrred when I drove away. Cheryl Milonopoulos Very Satisfied Customer More

Everyone working there is extremely happy and positive despite the never ending lines of customers. Each customer is greeted and taken care of with a smile and the work is done in a professional manner. despite the never ending lines of customers. Each customer is greeted and taken care of with a smile and the work is done in a professional manner. That's the reason why I keep returning to this dealership for service on my vehicle. Regardless of the rather long hours that I have wait, since they always have many customers waiting, the time spent there is always joyful. Plus, the high-end coffee machine and donuts free of charge is a big bonus! More

I was treated very well. The whole experience was positive. Darcy took special care to understand what I wanted and needed. After my car was serviced John spoke to me about what my car needed. I w positive. Darcy took special care to understand what I wanted and needed. After my car was serviced John spoke to me about what my car needed. I was very happy with how he treated me. I understood hat was needed. He treated me with alot of respect. I appreciated the customer service I received! Thank you! More

Went to their express service center for the first time. You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their enthusiasm was contagious! What a great experience it was and I will definitely go back and recommend it highly to any Toyota friends! More

Great service -- only the work I requested was completed. I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, tvs, and current magazines. Very fast and clean work. More

I'm extremely pleased with my RAV4 maintenance service at Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going t Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going to drive 80 miles to get my car serviced. Then I remembered seeing the signs for Woburn Toyota close to where I live. I took it over for my first maintenance service @ 5,000 miles and ever since then I've been a loyal customer. Quick, reliable and friendly service. Very impress with the dealership. Today, I came in for a regular oil change at 6:30 am ( they have an express service which I think is awesome) and I was out by 7:15 am. Mike took the time to go over on what they did and things I need to keep an eye for in the future. I never feel press to get other maintenance work for which I didn't come in for. The service team is always polite, professional and knowlegdeable. I feel very fortunate to have found this dealeship. Dealerships are like hairdressers, once you find one that meets and supasses your needs; you keep on going to them. More

I have been dealing with Woburn Toyota for 3 years now and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to deal with. I diden't even buy my truck at Woburn Toyota and they still treat me as though I did. Scott Anderson and John Russo are the best. Thanks Guy's, Danny More

Our salesperson, Robert Fahey, was terrific. He made the car-buying process a pleasant one. No haggling...straight forward on the pricing....friendly....finance department was helpful, too. All in all - ext car-buying process a pleasant one. No haggling...straight forward on the pricing....friendly....finance department was helpful, too. All in all - extremely pleased with this Toyota dealership. We will defintely bring our business there again. More

I bought my 2007 Prius new at Woburn Toyota and have been so pleased with their service and assistance (and, of course with the car itself) that we turned to them when my wife's Volvo needed to be replaced r so pleased with their service and assistance (and, of course with the car itself) that we turned to them when my wife's Volvo needed to be replaced recently. Their caring and support for the customers is evident. While it is quite a busy dealership, they have structured their service with us customers in mind, with both an Express service (extended hours) and the regular service areas. When I have had a question or needed something checked, they have been very responsive. Just yesterday, I had a low tire warning light come on but no obvious reason that I could tell. Since I was in the area of the dealership, I stopped in to ask about it. They were quick to fit me in, get it checked out, give the car a general checklist review to be sure nothing else basic was amiss, and get me on my way. John Russo, my service writer, was very helpful and quite ready to answer questions and make sure that I understood what the problem was and was well satisfied. This reinforced my confidence in the Woburn Toyota dealership and its service staff. More