Woburn Toyota Scion - Service Center

Went in for oil change, yet knew I needed tires, and possibly brakes. I needed both. The price was higher than expected, partially because I went for the Michelins. The wait was going to be measured possibly brakes. I needed both. The price was higher than expected, partially because I went for the Michelins. The wait was going to be measured in hours, not minutes, but service technician John Russo made the pain a bit more bearable by getting me a loaner car. When I left with my new tires and brakes, John reminded me that my braking style might change due to the feel in the car. I love my Camry Hybrid, and seriously - at 55,000 miles, the brakes and tires were due. Thanks to Mr. Russo for making the inevitable less painful. More

I was impressed with the level of service and the young man that assisted me with my issues with the truck. I have not had the "real" work done yet but I am sure it will be the best available. I had the o man that assisted me with my issues with the truck. I have not had the "real" work done yet but I am sure it will be the best available. I had the oil changed, brakes checked and found out I needed the bearings replaced. This will be done Friday 5/7/10. More

hany FARES VERY FRIENDLY AND HELPFUL LOVING MY NEW XB! THANKS HANY. John RUSSO,THANK YOU FOR YOUR ADVICE ON SERVICING MY 05 XB,OVERALL A PLEASANT EXPERIENCE.MY WIFE AND I WILL HAVE OUR SCION XB'S SERVIC THANKS HANY. John RUSSO,THANK YOU FOR YOUR ADVICE ON SERVICING MY 05 XB,OVERALL A PLEASANT EXPERIENCE.MY WIFE AND I WILL HAVE OUR SCION XB'S SERVICED HERE AND RECOMMEND IT TO EVERYONE FOR SERVICE AND SALES! More

Love the service department of this dealership! I have been going there for years. The weekend hours with no appointment are very helpful. The staff is always warm and knowledgeable. The site itself is cl been going there for years. The weekend hours with no appointment are very helpful. The staff is always warm and knowledgeable. The site itself is clean and comfortable. I would recommend this dealership to anyone! More

John Russo coordinated my Express Lube service in a very professional manner. The job was completed in a short time and the vehicle was parked in a safe location. I like the fact that no appointment is ne professional manner. The job was completed in a short time and the vehicle was parked in a safe location. I like the fact that no appointment is necessary and appriciate how difficult it must be to consistenly provide timely service. Woburn Toyota employees always make me feel comfortable and confident. In addition to the Lube service, I also made a purchase in the parts & accessories department. On multiple occassions my experiences with the parts department has been excellent. More

I took my Rav4 in for an oil change (the 'no appointment needed' policy was most helpful!) and John Russo helped me both when I dropped the car off and when I picked it up. He was beyond friendly and his e needed' policy was most helpful!) and John Russo helped me both when I dropped the car off and when I picked it up. He was beyond friendly and his easy-going nature made my visit very painless! Sure, there was a small wait time when I dropped it off, but once I got to the counter, John was very efficient—while still being friendly—despite the crazy-busy vibe in the office. He also mentioned the 'text' program they are now using and I absolutely love that idea and it made for a very easy pick up! (I do wonder if I'll get hit with tons of 'spam-texts' but I can always opt out of the service.) Overall, it was a very pleasurable experience and very affordable—with my handy coupon I got in the mail! I will most definitely continue to service my Rav there and hope to deal with John at future visits. More

I purchased my 2006 Toyota Corolla at Woburn Toyota and I purchased my 2006 Toyota Corolla at Woburn Toyota and bring it to their service dept for maintenance. Woburn Toyota's "no appointment needed" afte I purchased my 2006 Toyota Corolla at Woburn Toyota and bring it to their service dept for maintenance. Woburn Toyota's "no appointment needed" afternoon and evening oil change program is terrific. Matthew Waldo is very professional and efficient. He always provides accurate time estimates for service. Knowing I can be in and out within 45-60 minutes for oil changes is a great comfort. More

Service work was top notch, on-time, and the people at the service desk were terrific. Mike and Rick went out of their way to help me through the entire experience. Also Noah in the service area was very the service desk were terrific. Mike and Rick went out of their way to help me through the entire experience. Also Noah in the service area was very helpful in checking out a brake squeak noise. Overall an excellent experience because of the people involved. More

I have had my car serviced here since I purchased it. The service department is always friendly, and very helpful. My car is always serviced in a timely fashion. My questions are always answered. If I The service department is always friendly, and very helpful. My car is always serviced in a timely fashion. My questions are always answered. If I have a question, it is always answered. I trusts thsi service departement with the care of my Toyota. I would recommened this dealership to a friend. More

My Rav 4 needed work done to it, so I brought it to Woburn Toyota in Woburn MA. At Woburn Toyota a gentleman by the name of JOHN RUSSO helped me out in the service department. Very Helpful with everyth Woburn Toyota in Woburn MA. At Woburn Toyota a gentleman by the name of JOHN RUSSO helped me out in the service department. Very Helpful with everything I had a question with, got my RAV 4 in and out of the shop with in a day. Thank You for the GREAT SERVICE More