I did not have an appointment, I just walk in. Normally other dealerships don’t take walk in, or it gonna take you a long time to wait and fix. I got a recall for my car. I told the lady that i need to work at 3 and it is 27 mins drive. She was very helpful, and put me on their schedule right in that morning. I did not wait for very long time. And they resolved one of my other problems which I found out that morning. The thing that underneath my car was falling off. And I have told that I need to buy a new one to put to fix that part. But the woodie Smith found another way to fix it, so I don’t need to pay for the part or anything. It only took them 30mins for the recall checking and fixing the bottom of my car. They are fast and well done job.
But one stupid thing is they make you to subscribe to their news, if you give them a review/rating.