My wife, Mary, and I were very impressed with our salesman, Randy. He was very helpful, knowlegable and fair. The other 2 gentleman we dealth with for the financial paperwork and technical review of the vehicle were also very helpful. This Q3 purchase was mainly for my wife, but I was so impressed that although I have driven two Lexus vehicles myself for a total of the last 8 years, I will seriously consider an Audi for myself in a few years. Ross Ventre.