I went in for a flat tire and $400 and 2 days later I get my car back. I scheduled a 12:00 pm appointment to fix a flat. We waited 1 hour and 30 minutes to learn the brake pads were "worn." How they are worn with less that 25,000 miles is beyond me but we agreed to the change the pads because it is a lease and I do not want issues when returning the vehicle. What they failed to state was (1) it would take an additional 1 hour and 30 minutes to fix the brakes and (2) they did not even fix the flat tire. Specifically, the Kia dealership did not have a replacement tire for a car they have 100s of on the lot. In the end the manager agree to waive labor fees for the fact we wasted 3 hours and did not even fix the flat and to provide a loaner car while they replaced the tire. I was told we would discuss the total cost before I was charged but in fact my card was charged even before the tire was replaced. This dealership is incompetent and dishonest. I would of been better off going to a flat fix. I will never go back, dispute the charge and report them to the better business bureau.