McGovern Ford of Saugus

PLEASE READ REVIEW: I recently made a purchase for a beautiful 2024 2SS Camaro that was traded in before it's official break-in period, which means the car was effectively new. I am from out of state in beautiful 2024 2SS Camaro that was traded in before it's official break-in period, which means the car was effectively new. I am from out of state in PA. Not only was I treated with respect and class, but McGovern Ford of Saugus accommodated me at every turn and were extremely detail-oriented and thorough with me for my purchase. They left no stone unturned. They were incredibly honest and went above and beyond to make sure I was happy and confident with my purchase. More specifically I would like to thank Chris Gabresi for going the extra mile to make sure that this was the most painless car purchase I have ever made, and that's coming from someone who has purchased multiple cars in my own state! I would also like to thank Rob for helping me when Chris was not available and even talking cars and culture with me in the time between the sale. I can't express how much Chris and Rob helped to make sure I was in my dream car for the best price on the market. They turned what I thought would have been the hardest purchase of my life into an experience so great, I decided to leave a review, which I almost NEVER do. They truly make you feel welcomed and are true business professionals that CLEARLY want to create a positive environment for their customers. If you're looking for AN EXPERIENCE, please visit Ford McGovern of Saugus, and if you're able to get ahold of Chris or Rob, they will make sure to put you in your dream car for a great price. Thank you! More

My salesman (Kyle) was very helpful and knowledgeable. He answered any and all questions.He still answers my questions after I took my truck home as I’m learning all the features that came with truck. He answered any and all questions.He still answers my questions after I took my truck home as I’m learning all the features that came with truck. More

When I had an issue with my brakes on my bronco they kept me in the lope on what was going on ! Christen was the best she took great care of me she was very helpful and compassionate she knew I was waiting me in the lope on what was going on ! Christen was the best she took great care of me she was very helpful and compassionate she knew I was waiting for a few months on back ordered parts and kept in touch with … she deserve more than 5 stars I would give her 1000 ⭐️⭐️⭐️⭐️⭐️⭐️ Thank you Christen More

My only dealing so far with this dealership is the ordering and purchase of a new vehicle. Based on that, I am very pleased with the whole procedure. ordering and purchase of a new vehicle. Based on that, I am very pleased with the whole procedure. More

I had a wonderful experience with Gabriel at McGovern Ford in saugus, he was kind and courteous and very knowledgeable about everything about the car that I bought showing me everything about the car. I Ford in saugus, he was kind and courteous and very knowledgeable about everything about the car that I bought showing me everything about the car. I would recommend McGovern Ford and seeing Gabriel for your next car. More

Service was poor it took three days to get ball joints replaced and an inspection sticker replaced and an inspection sticker More

Salesman Gabriel Zorrilla was excellent to work with. During test drive he made sure that we covered almost all road conditions, hills, traffic, highway, potholes, parking so I was very comfortable w During test drive he made sure that we covered almost all road conditions, hills, traffic, highway, potholes, parking so I was very comfortable with vehicle . He was very knowledgeable with all of the vehicle controls and operation so that I was familiar with all the functions. He explained all of the upsell options available but was not pushy about these. More

I use the satellite service location (Quick Lane) They get you in, they get you out. They're courteous and friendly. I'd recommend them to anyone. get you in, they get you out. They're courteous and friendly. I'd recommend them to anyone. More

They provide excellent service and support and also sales service were excellent customer services and listening service were excellent customer services and listening More

I am very satisfied with my purchase, Luiz Fernando was very polite, attentive and helpful. Thank you to everyone at McGoven Ford of Saugus. very polite, attentive and helpful. Thank you to everyone at McGoven Ford of Saugus. More