I went to this dealer as a referral from a friend of my husband, who bought 5 cars there. I was not planning to get the car on that visit, but the sales consultant Mr. Jimmy Saechau, was so nice helping us find a car that will fit our budget that we end up buying a Nissan , Altima 2011, 15.000 miles in great condition, interior and exterior. The financial department, Matt Hull, was so quick and efficient that, it took no more then 30 minutes , I had everything, tags, registration, everything done. It was incredible how friendly and customer service oriented these people are. I went to several dealers where I live in Rockville, MD, but no one was taking the time as these guys did. Also, we approached the head of the mechanics, Mr. Jim, to ask a question about the oil in the car, and he took the time to explain any questions we had and printed some information and gave to us! I will be back for my daughter's new car! It was a great experience, thank you so very much. That is the way you get clients to come back to you! Recommend, 5 stars for customer service.