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Zeck Ford - Service Center

Leavenworth, KS

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92 Reviews

92 Reviews of Zeck Ford - Service Center

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August 20, 2022

Robert and his co workers did an excellent job on getting me to purchase my new truck More

by osbaldovilla562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nino Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Zeck Ford responded

Hi osbaldovilla562, Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Robert and we are so happy to hear he could make your car buying experience with us great! We hope to see you again soon. Have a great day!

April 15, 2022

The lobby was clean and organized I knew where to go to ask questions and everyone was friendly More

by Naprairox1990
Recommend Dealer
Yes
Employees Worked With
Nino Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth, Rick Mears
Apr 18, 2022 -

Zeck Ford responded

Hi Naprairox1990, Thank you so much for your 5 stars we really appreciate it! We are so happy to hear you enjoyed your experience with us on your last visit and we hope to see you again soon. Have a great day!

November 18, 2020

Ellie was very helpful and knowledgeable. Super friendly and super helpful. Would definitely recommend to assist with your buying needs. Excellent service. 5 out of 5. More

by Spence Schaefer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellie Peery
Nov 20, 2020 -

Zeck Ford responded

Thanks for the 5-star review, Spence! We appreciate your business!

July 29, 2020

I will never ever purchase a vehicle from Zeck Ford again. We purchased a 2017 Ford Explorer that has been in service more in the 60 days than we have had it. There are $2,000 worth of repairs that the More

by Michele
Recommend Dealer
No
Employees Worked With
Todd service manager, Gene Sirabella, Jace Grabouski, Sage Herrera
Aug 13, 2020 -

Zeck Ford responded

Hi Michele. We are upset to hear about your experience with your Explorer after purchasing it from us. We ensure our 120-point inspections make every vehicle fit to be sold on our lot. Please contact Jace Grabouski at jace@zeckauto or Whitney Pakenham at wpakenham@zeckauto.com to discuss your vehicle. We look forward to hearing from you. Thank you!

March 22, 2020

Sage took great care of us. It took us a few months to find exactly what we were looking for and he was very kind and patient with us. Never once did we feel pressured to buy. We are super excited to fi More

by Sandrawalk4
Recommend Dealer
Yes
Employees Worked With
Sage Herrera
Mar 24, 2020 -

Zeck Ford responded

Sandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Sage and the team! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 18, 2020

Good experience took a little longer than expected , but they where extremely busy late on a Saturday. We had been to this dealership for oil changes before after relocating from New Mexico. Always busy. More

by MrHughes
Recommend Dealer
Yes
Employees Worked With
Will Osborn, Rich O'donnell
Feb 20, 2020 -

Zeck Ford responded

Thank you for the 5-star review, Mr. Huges! We appreciate you being patent with us. Please let us know if you ever need anything else!

November 01, 2019

I had a great experience purchasing my 2019 Expedition from Ryan O’Donnell at Zeck Ford! Ryan and his brother Richie provided me with great customer service - going above and beyond while making my buying More

by LHerring
Recommend Dealer
Yes
Employees Worked With
Nick Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Grabouski, Will Osborn, Payton Meek, Ryan O'Donnell, Rich O'donnell
Nov 04, 2019 -

Zeck Ford responded

Hello, thank you for your recommendation and wonderful response to the quality of service Ryan and Richie were both able to provide! Congratulations on your new 2019 Expedition! We are happy that you have a fun experience! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 18, 2019

Wonderful I highly recommend Cliff..He has been absolutely wonderful to work with time and time again.. Thank you so much!I will definitely buy again. More

by asiems926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Martin
October 06, 2019

Been buying Fords from Rusty and then Zeck for 40 years something is terribly wrong. My engine light came on and called for an appointment was given one 2 1/2 weeks out. Waited and that Monday morning at 7 More

by Christine
Recommend Dealer
No
Employees Worked With
Service department women
October 03, 2019

Problem was difficult to diagnose zeck took excellent care of us superior customer service. Thank you Tom,Julie and the service technicians. Highly recommend them More

by Ford Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Zeck Ford responded

Thank you for your positive review! Please let us know if there is anything else our Service Department can help you with! Enjoy your Flex!

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