Had I written this review in January it would have been a different story. This is the 2nd car I have bought from this dealer. The 1st was totaled when I was rear ended. All in all, at the point of purchase for the 2nd vehicle I was reasonably satisfied. At the time, I was told to expect a check in a few weeks for the refunded extended warranty I had on the 1st car. Long story short, it is now mid April and I have been reassured countless times that the check is on its way; that they will get back to me soon; that they are working on it. All contacts have been initiated by me, and now the finance guy seems to be ducking my calls. It is now 2 hours since my last call. Was told they would get back with info soon. I don’t know what the deal is, but my next stop after writing this will be the BBB. I’m guessing I’m not the 1st person to deal with this.

Here is their 2nd lawsuit video https://youtu.be/e6vNpkmlSXw?si=JYzfSZoLVJ7nPCgB Came in to buy my Lease They wanted to charge me UnLawful fees way over My Lease buy out price from Subaru. Told me “They Don’t Work for Free” and kicked me out. No wonder rapeltons are Getting sued for scams and forcing fees down your throat or kicking you out. It’s All over the news. Google it. Will be calling the attorney General.

Service was prompt and all the items included were explained before the work was done

Friendly and professional service! This was our first time purchasing a Subaru and we were extremely satisfied with the whole process, including after purchase check-ins.

I have had the best experiences with this dealership. They are informative and considerate in explaining issue with me. Subaru’s Customer Advocacy Department has gone above & beyond to assist me in personal matters. Thank you for a job well done.

They were friendly, professional, prompt and went above and beyond. The dealer shop is inviting and clean.