Very courteous and attentive to my concerns. Got my van in on my appointment time. Finished in the time they quoted.

Professional & very nice people. They have a little of everything to choose from if you’re looking for a new car. Check them out

Josh, Justin and Gary are the best ! They take great care of my car maintenance and any repairs . I truly appreciate all that they do for me !!

A Dynamic Duo: Shane and Jim - Exemplary Service at Lake Wales CDJR! My recent car-buying experience at Lake Wales Chrysler Dodge Jeep Ram was nothing short of extraordinary, thanks to the exceptional teamwork of Shane Kirtley, my dedicated sales consultant, and Jim, the business manager. From the moment I arrived, Shane Kirtley made the car-buying experience feel like a conversation with lifelong friends. His understanding of my preference for the specific Charger Scat Pack Widebody elevated the process to a whole new level. Shane's meticulous attention to detail and profound product knowledge made everything feel seamless. Not only did he ensure the car was sent to detail, but he also took the time to take me for a test drive, solidifying that it was the perfect car for me. Shane's commitment to customer satisfaction was not only evident in his expertise but also in his ability to make the purchase journey stress-free and enjoyable. He followed up with the appropriate managers to streamline the deal, ensuring that every step was quick and easy. Jim, the business manager, continued this exceptional level of service by not only guiding me through the financing process but also tailoring warranties to my specific preferences. Our discussions went beyond the transaction; we shared laughs and personal stories that made the entire process feel more like a conversation with a friend rather than a traditional business transaction. I shared my concerns, and Jim skillfully provided me with a comprehensive package that met all my needs while staying well within my budget. His financial expertise and customer-centric approach made the typically complex warranty decisions surprisingly straightforward. To top it all off, Tony the General Manager, took time out of his day to fill up my car and personally thank me for my continued business. This level of service is truly exceptional and goes above and beyond what one might expect. It's a testament to the commitment to customer satisfaction. I can't thank Shane and Jim at Lake Wales CDJR enough. If you're in the market for a new or preowned car and want a team that prioritizes your satisfaction, look no further. Thanks to this incredible team, I drove away not only in my dream car but also with the confidence that I made the right choice. Five stars just don't seem enough! Keep up the fantastic work!

Need to check tire pressure. They rotated the tire but did not check the pressure. They were low . I got into the car it had the light in for the pressure.

They were able to fix my problem! Thank you Lake Wales Chrysler Dodge Jeep Ram!