3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724
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sales Dept.
finance Dept.
internet Dept.
administration Dept.
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Had an appointment on Sat, March 23rd, but someone in Service dept scheduled incorrectly for what I needed. Carlos, who is one of the service advisors, was very nice and helpful and had a tech to do a multi-point inspection of the suspension, etc. Ourisman VW Laurel is my place to go for service and buying
They heard the problem and afterwards explained it on finding the problem and fixed it
Service department was courteous and friendly. Accurate on time of vehicle service time. Happy that I my vehicle there.
Good visit. Everyone courteous and knowledgeable. Service prompt and explanation of service explained clearly. Will return for further visits.
Very satisfied with the service I received today. My service advisor, Rick Collins, and his team took extra care to thoroughly check during a scheduled maintenance visit and found something that could have been potentially very dangerous. I do appreciate them and their level of commitment and professionalism.
Service rep willing to assist and keep communication on a positive note. Willing to share tech ingo
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