9 U.S. Route 1
Scarborough, ME 04074
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Heather was wonderful to work with. She was helpful, informative and made the car buying experience enjoyable!
Love my Volvo XC 90! We highly recommend Michael Pierter. The sale process was smooth and completed in a timely manner. This was our second purchase at Portland Volvo.
Love my 2024 XC 60. Michael Pieter was by far the absolute best person to walk me through the purchase of my first plug-in hybrid. He clearly knows EVs and what works here in Maine. Great overall experience!
My husband's new fleet car is a Volvo S60, and we were so impressed that we decided to look at Volvos as a choice for me. I had not purchased a new car in several years, and a late Friday afternoon drive brought us over to Portland Volvo. We met with Heather Neville and our total experience with her was beyond our expectations! Heather is not only extremely knowledgeable with a pleasant personality to match, but it was her patience with us during the entire buying process that made her exceptional! Buying a new vehicle can be a very stressful experience, as they are a very costly investment, and you want to leave the dealership with no reservations about your purchase. The worst scenario is feeling like you have been "pushed" into buying or get a generally uncomfortable feeling about the salesperson. We never felt the least bit of either of the above with Heather! My husband has also been using Portland Volvo for his regularly scheduled service and is also very impressed with their Service Dept as well! Overall, we could not be happier with our new XC90, and with our experience at Portland Volvo! If you are in the market for a solid, trustworthy and SAFE vehicle, please consider a Volvo and make Portland Volvo your next stop!
We were looking for a vehicle but not certain about make and model. I find vehicle shopping stressful but Heather made it a great experience! She is knowledgeable, helpful, and personable. I highly recommend her. I already have to friends
Have used this dealership for our previous Volvo’s service, but this was our first time purchasing new from them. Heather Neville was amazing to work with and truly felt like she was working for us to get the best deal. Worked very hard to get us a specific XC-40 we were looking for, and eventually came through. Knew everything about the car in and out and had all the answers to our questions. The day we picked up the car she had everything lined up for us and her and the team at Portland Volvo made it quick and easy. Great experience and will buy all our future Volvo’s from here. We would highly recommend seeing Heather for your next Volvo.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.