5955 Peachtree Industrial Blvd
Atlanta, GA 30341
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Every one at Hennessy Lexus kept me informed about my Lexus and the Customer Service was Amazing. Juanita
We bought the GX recently from this dealership as sign unseen as we are from out of states.. John Cho helped us out from day 1 and always take care of us even after we already got the vehicle.
Hennessy Lexus was GREAT! We got the vehicle we were after to the letter. Lucas Johnson in sales was fantastic to work with. We had a great test drive that went just beyond taking a few right turns and seeing what we wanted to do. Lucas was personable, knowledgeable, and very easy to work with overall. Give him a raise!
Typical car dealer, just lie to you. Went in with a fair price for our trade-in (10-15% upside for dealer). Was given a list of same vehicle on other lots to show I was over asking. Went and looked up those vehicles, either couldn't be found or the price I was given was $3-4k less. And when asked for deposit back, got every excuse to delay the refund. First, it goes back on the card, oh, no we can't do that, we'll cut you a check and fed-ex it, oh no now we can't do that, come in and pick it up, oh no, cant't do that, it comes from Texas. Just horrible.
In spite of repeated calls and personal visit, they have not refunded our deposit we paid in August 2923, no one seems to hold accountability, and we have not received the second key almost 8 weeks after we owned the new car. It’s a shame that such luxury brand seems to be deficient in customer service and very soon the trust deficit will creep.
I have been a customer of Hennessy for over twenty years. Have always found them to be reliable and do excellent work. Staff is great to work with. I plan to continue there as long as I can drive!
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