Christian was very pleasant to deal with.
Super nice, helpful and always responsive. The Black eye is being forced to pay for their dealer add ons. Apparently they rip every customer off with
Super nice, helpful and always responsive. The Black eye is being forced to pay for their dealer add ons. Apparently they rip every customer off with a $1000 wax job called perma plate. its a wax and interior protectant with a warranty and pure profit for the dealership. Its a complete consumer rip off. They also would not take off the Zaz gps garbage that they add on for $1000. You will even sign paperwork from zaz gps stating that its optional and the sale cannot be conditioned upon the purchase of the product. However that is not the case with this dealer. I explicitly told them I didn't want any of it multiple times telling them I would buy the vehicle if they took it off. This went on for a few weeks. Sam the general manager is a total liar and con artist. Having worked in the car business I know the type very well. They would not sell me the vehicle without it. I wanted the vehicle, its was a specific vehicle with features I wanted. If I could have found it somewhere else I would have run from this dealer. That being said the paperwork process was pretty painless and the echo park delivery center was nice. The trade in and pick up process at the center was a good experience. I got a wonderful car, its in great shape and exactly what I was looking for. They do have an amazing selection of vehicles. They discounted the dealer add ons by $600 so it was less of a rip off, and over the coarse of trying to work this deal they dropped the price of the vehicle a couple times so I got closer to what I was looking to pay even with the rip off add ons. Bottom line, E car one has a very cooked business practice, ad $2000 to whatever price you see advertised.