This dealership came through when preston jeep failed, if
you need a jeep I recommend ig burton, OK, one of the worst experiences in car buying in my 59 years on this planet, first, the jeep wranglers, and t
you need a jeep I recommend ig burton, OK, one of the worst experiences in car buying in my 59 years on this planet, first, the jeep wranglers, and the Dodge pick up trucks are between three and $5000 over MSRP, that right there is a major turn off, but I was looking at a jeep compass, which was at MSRP and that's fine, went in test drove it said I wanted to put a deposit on it because it was a specific edition ,worked with Mike in sales and he wouldn't take a deposit and he said it's not our policy that it should be fine and tomorrow just to come in and it'll bring the bank draft that we have for preapproval so I called him the next day in the morning he said yep everything's fine gonna get it cleaned up and everything and then he called me in the afternoon said somebody sold it I said well I wanted to give you deposit so he went and looked for another one for me, he found one at IG Burton in Berlin, got it shipped to Preston, we did all the paperwork we got you know 3 1/2 hours in the dealership, and when we're signing the paperwork, they slipped in a piece of paper that said binding arbitration agreement, I said, I'm not signing this, and signing my rights away, he went and got the finance manager. The finance manager said well if you don't sign it, we can't sell you the car, so my wife and I stood up and said OK I guess we're not buying the car and then he got right up to us and said that you're not gonna buy a new car anywhere because that's just required. I said no it's not, I looked it up on my phone and Delaware, is not a forced binding arbitration state, they waste a 3 1/2 hours of my time, I drove out to IG Burton in Berlin, Maryland, they said they never heard of such a thing, sold me a car gave me discounts that Preston didn't even tell me was available like fire, fighter, discounts, etc., I bought the car from them hassle free drove home in it last night, I'll never deal with Preston in millsboro, and they are the closest to my house, I can't believe they wanted me to sign my rights away, and lost a sale because of this, if you're looking for a Jeep product, go to IG Burton in Berlin, Maryland .