i.g. Burton Lewes Automall

Excellent service Have never had such an awesome experience with a dealership before!!! Dana Cera, my salesman...TOP NOTCH!!! THANK YOU!!! Have already recommended Lewe Have never had such an awesome experience with a dealership before!!! Dana Cera, my salesman...TOP NOTCH!!! THANK YOU!!! Have already recommended Lewes Automall & Dana to future customers!!! More

Repeat Customer Third car we purchased at this dealer in the past one and a half years which includes one for our son. All 3 were good experiences. Third car we purchased at this dealer in the past one and a half years which includes one for our son. All 3 were good experiences. More

5 For 5 Fifth time in the past 11 years we've purchased/leased a new or used vehicle @ Lewes Auto Mall. All have been 110% experiences - starting @ the sale a Fifth time in the past 11 years we've purchased/leased a new or used vehicle @ Lewes Auto Mall. All have been 110% experiences - starting @ the sale and financing thru routine maintenance....everything A++ More

Great to work with!!! My son saw a Chevy Malibu online that he was interested in. The process was incredibly easy. Everyone was great. I would tell anyone and I will tel My son saw a Chevy Malibu online that he was interested in. The process was incredibly easy. Everyone was great. I would tell anyone and I will tell everyone to go to Lewes Auto Mall. Definitely worth the trip!! More

Simple and easy Great experience buying a new truck. Negotiated through email and received a quick response with all my questions answered and then some. It was a ple Great experience buying a new truck. Negotiated through email and received a quick response with all my questions answered and then some. It was a pleasant experience. More

New Car Purchase Outstanding customer service when buying a new car, pre-owned car and having service done. All staff are courteous, friendly and professional. They to Outstanding customer service when buying a new car, pre-owned car and having service done. All staff are courteous, friendly and professional. They took the time to understand what I was looking for and made the experience very enjoyable. Have dealt with the dealership for many years and would highly recommend it to everyone. More

Like the old time dealers Reminds of dealing with a car dealer years ago. No pushy sales talk and no asking "what can I do to make you buy this car today?" Highly recommend th Reminds of dealing with a car dealer years ago. No pushy sales talk and no asking "what can I do to make you buy this car today?" Highly recommend this group to everyone seeking a new car. More

Used Car Purchase I have never met a group of more friendly people working in a used car area of a dealership. The guys were fantastic and honest about every car and is I have never met a group of more friendly people working in a used car area of a dealership. The guys were fantastic and honest about every car and issue, When I first went to look at the car I was told he wouldn't sell it to me as he felt there was a problem with it, and he wouldn't even show it to me. I was blown away any other dealership would have shown me the car and let me figure out if there was an issue with it. It turned out to be a slightly rubbing belt which they fixed and they called me back to tell me. I went to the dealership the next weekend and checked out the car and decided to purchase it. Best experience I think I have EVER had buying a used car. You can trust and the the dealership should be proud of those employees. More

So far not really impressed with dealership Purchased a 2008 Chrysler certified used car on a Friday, picked it up the next Monday evening. After the deal was done I received one key. Contact Purchased a 2008 Chrysler certified used car on a Friday, picked it up the next Monday evening. After the deal was done I received one key. Contacted a Chrysler dealership and found out a new key would cost me $160 +$60 to program, would have been good to know that before the deal was signed. I asked the salesman to contact the previous owner and see if they had an additional key ( you would think this would have been done at trade), two days later, after I followed up, I was told the old owner did have another key and would drop it off. I had already spent $60 for a spare key at a hardware store. Advertisement for the car said it was blue tooth equipped, a big issue in "hands free" Delaware. Car does not have blue tooth capability, will spend $100 for OnStar mirror to get the function, would be good if dealership was accurate in its advertising. Vehicle died on Thursday morning due to major electrical failure and had to be towed to the dealership, As of Friday afternoon they have not had a chance to look at the car. I guess once the checks clear there is no rush. It would be nice if someone at the dealership was concerned that a car delivered two days ago was towed back to their shop, especially one of their "certified" used cars. Next hurdle will be how much it is going to cost me to get my 2 day old car back on the road. So far dealership has been unimpressive, but always a chance they can step up and make things right. More

Best new purchase, I am very please with everyone. The staff was amazing. I have not had such a good experience in many years of shopping for a car. No pressure from Dennis and I really appreciated t The staff was amazing. I have not had such a good experience in many years of shopping for a car. No pressure from Dennis and I really appreciated that. I also observed how the other sales people worked with other shoppes and they to were very professional. My car was ready when promised, actually earlier than promised, and that was a good thing. I have also had the opportunity to connect with the service department, wow, busy folks, but very very concerned that I was getting my service done. Once again that was wonderful, and how about this, the car was finished when promised. Batting 100% AT THIS PLACE. Lloyd More