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Jim Riehl's Friendly Ford
Charlevoix, MI
102 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
November 01, 2025
They seem to be thorough.
even let me know my breaks were good which I had been worried about since I had no idea when they were done last
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by Thoutman2003
Verified Customer
Verified Customer
Employees Worked With
Idk.was a nice blonde lady at the desk in the shop
October 31, 2025
The lady was very helpful when I schedule an appointment
for my car to get picked up no problem. They were there on time and brought it back when she said it would be done and the service was incredible.
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by ANTON1683
Verified Customer
Verified Customer
Employees Worked With
Employees were very pleasant when I talk to them on the phone I like dealing with your dealership
October 31, 2025
Fast and friendly we always appreciate the professional
staff from the service advisors to the cashiers and trcniciand
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by TORCHMJM
Verified Customer
Verified Customer
Employees Worked With
Jessie and megan
Dealership Inventory (91 Vehicles)
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