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Longo Lexus

El Monte, CA

4.9
2,217 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,217 Reviews of Longo Lexus

August 07, 2025

Francis Saldana always checks that the services required were done- excellent service and I kept coming back for excellent service More

by shirlindarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
August 05, 2025

I was pleased with Francis service me from the time I arrived through the entire servicing of my vehicle. He is very nice, friendly and helpful. I would be pleased to work with Francis in the future. More

by vinhtho1508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Aug 05, 2025 -

Longo Lexus responded

Thank you for your thoughtful feedback! We're so glad to hear that Francis took great care of you throughout your visit. We'll be sure to share your kind words with him. Longo Lexus

August 05, 2025

Everything went well all fluid checked a long with the brakes. Used their loaner car, made a big difference over waiting at the dealer More

by Ptsmith2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
Report | Print
Aug 05, 2025 -

Longo Lexus responded

Thank you for your kind words! We're glad to hear everything went smoothly with your service and that the loaner car made your experience more convenient. We appreciate you choosing us and look forward to seeing you next time! Team Longo

August 05, 2025

My experience was smooth and seamless! !! It was easiest car buying experience! I knew what i wanted and they delivered! After visiting a couple other Lexus dealers they really don’t compar More

by Lucylopez93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Aug 06, 2025 -

Longo Lexus responded

We're thrilled to hear that your experience was smooth and seamless. Knowing exactly what you wanted made it a pleasure to assist you, and we're so glad we could deliver. We truly appreciate you choosing us over other Lexus dealerships. Your satisfaction means everything to our team. Enjoy your new vehicle, and we look forward to seeing you again - Team Longo

August 04, 2025

Great customer service, nice people, excellent service advisor, timely completion of work. I do recommend Longo Lexus to my family and friends More

by Victory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 04, 2025 -

Longo Lexus responded

Thank you for your kind words and recommendation! We're so glad you had a great experience with our team and your service advisor. We truly appreciate your trust - Team Longo

August 03, 2025

Very efficient and knowledgeable staff. ..very clean facilities. Very timely service. Thank you Kelly Yang! More

by Hhada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 04, 2025 -

Longo Lexus responded

Thank you for your wonderful feedback on DealerRater. We're so glad to hear you found our team efficient and knowledgeable, and that you enjoyed our clean facilities and timely service. A special thank-you for recognizing Kelly Yang - Longo Lexus

August 03, 2025

Pick up and delivery service so awesome, and service staff were excellent. I love Longo! More

by Mrfhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Rene Reynoso , Juan Aldana
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Aug 04, 2025 -

Longo Lexus responded

Thank you for your kind review. We’re grateful you’ve made Longo Lexus your servicing center, and we look forward to many years of serving you!

August 03, 2025

Longo Lexus SERVICE has been consistently EXCELLENT for 9 consecutive years for us. Yep, again on Jul 30, 2025 they didn't disappoint. So easy to make an appointment with my service advisor Robin Ho who More

by jjmendrin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Aug 04, 2025 -

Longo Lexus responded

Thank you so much for your continued trust and loyalty over the past 9 years! We’re truly honored to have earned your confidence time and time again. We're especially glad to hear that Robin Ho continues to make your service experience smooth, transparent, and stress-free. We look forward to serving you on your next visit - Team Longo Lexus

August 02, 2025

The service orientation plus the professionalism of its staff is unequalled. I always recommend Longo Lexus. More

by jlegaspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Aug 04, 2025 -

Longo Lexus responded

From all of us at Longo Lexus, thank you for trusting us with your automotive care needs.

August 02, 2025

Friendly staff and clean facilities. Service was fast and efficient. I shall recommend to my friends and family. More

by ccwan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 04, 2025 -

Longo Lexus responded

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our friendly staff and clean facilities. It's great to know our team delivered fast and efficient service. Have a great week!

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