Crystal Costa is an absolute ANGEL - JOHNSTINSON528
From the moment i walked in. Her glowing smile and warm passion for customer service is second to none. She makes you feel even better than ALLSTATE the good hands people. I trust her to do the right thing any and every time i come in for service. She is above and beyond the best Service Advisor I have ever worked with and had the pleasure to know. Whatever you are paying this gem of an employee it certainly isn't enough. I love her to the end of the earth and back.
2018 Tacoma - Pjwilli
Great service bill was very helpful and knowledgeable about Toyota and what they have to offer this is my 2nd vehicle from Northway Toyota and will probably not be May last thanks for the above and beyond service! You have a customer for love thanks to Bill Hoogeveen.
Medicore experience - Hdaley
Checked out a 2014 Tacoma, beautiful truck, was given a super duper low trade in value of 4,500. It is what it is, Jeffrey was a nice guy but we just were not even close to making a deal. I went to another dealership and leased a brand new Tacoma for 200 less a month than they wanted to sell me the 2014 for
Do not do business with this dealership at all - Aviator1
I recently bought a vehicle last month from Grieco Toyota. I have bought many vehicles and Grieco Toyota is by far the worst dealership I have ever dealt with. They sold me a practically brand new vehicle with only one sets of keys (very expensive keys) as it is a push start and wheel locks on the vehicle without the wheel lock key. I had bought the vehicle with the understanding that it came with the 2nd set of keys and wheel lock key. It has been over a month now with the dealer not helping at all fix the situation. The used vehicle manager had promised to get me these items and then to find out he left the company and the general manager said he would not honor this since he left. Grieco Toyota's general manager spoke with me in a very condescending way and promised to call back a half hour later to solve my issues. After having to get Toyota Corporate involved at least three times the general manger or anyone from Grieco Toyota has reached out to get my the items due to me. Beware do not do business with this dealership. Very shady dealership with poor customer service.
The best ever - Hojoe
I went to Toyota of Nashua with a friend of mine to get a good deal on a car and Nick Nisotakis helped me like no other sales person has ever before. He was very polite and respectful and did everything in his power to make sure we got the car and the price we wanted to pay. Couldn't ask for better sales performance than that. Nick was definitely everything you could ask for when it comes to a car salesman. He didn't just sell any car to us, he built a relationship with us. I'll always recommend him to anybody looking for a car at Toyota of Nashua.
Do Not Purchase A Car From Them! - PO
On 7/31/2018, I traded in my vehicle and purchased a used vehicle from TOS. There were several things that were “not right” about the whole ordeal but the worst was in the finance department. Abed Mensah, the Business Manager was very sneaky and shady when I was completing my paperwork for the sale and the loan. While sitting with him I found many figures that were incorrect on the paperwork when he handed them to me to sign. Needless to say, he had to reprint the paperwork at least 3 times. A few weeks went by and I applied for a AAA credit card and was denied. When I asked why they told me I had 9 hard Inquiries on my Transunion credit report between 7/31/2018 and 8/3/2018. If that isn’t bad enough, two hard inquiries were after I signed all the paperwork and took possession of the vehicle on 7/31/2018! The 9 hard inquiries are now on my Transunion credit report and until September 2020! This has negatively effected my credit for the next 23 months!!! No wonder why my salesman quick his job the next week!
John H - Hap
John and his team were excellent very happy with the work they did have and will continue to recommend him
Thanks for a great job
Positive experience dealing with Mr. Malhoit at McGee - Nick's Gram
Mr. Malhoit is open and honest, can be trusted for his expertise, he goes out of his way to accommodate and answer any questions posed.
Exceptional Service - vince
My service tech, Liza Milo, was the best tech I have dealt with...which includes reps from, among others, New Country Lexus, Keeler BMW and Honda, and Mohawk Honda. Liza was patient, answered all of my questions, gave me excellent advice, and was both knowledgeable and very engaging. I have decided to have all of my service done at New Country Toyota rather than the Lexus dealership, where service was not nearly as good.
Service Department - toyouner
Om 10/06 I had a 10:20 AM service appointment for my 2018 Camery rental. I arrived on time and was checked in . Given a pager and asked to wait in the lounge . At 11;30 I went to the desk to inquire as to how much longer would have to wait . Was informed 30 to 0 minutes longer .
This I believe was way to long and most inconvenient as I had other things I needed to do . I believe they way over booked appointments to make money at our expense.
Amanda Botto was great. - Young retirey.1122
Was very helpful and knowledgeable about my car! The Wizard was also great! They both made my experience wonderful!!! Thank you both!! Great service from both!
Excelent - Nen
The service was done in a short time, and the service advisor was very polite and respectful
The waiting room was clean and had a TV and Donuts
Three cars - Mcascio9
New country was able to juggle the work required on three different cars within one week. Only one car was a Toyota. They have a ride service which is as invaluable as I had to do this on my own.
Waste of time - Mglaxx34
Ive been a customer for years and always been happy with service until I had to deal with Kevin Fitzgerald. I took my truck in to get frame replaced and it was one thing after another. First Kevin calls to reccomend a few repairs that should be done which I agreed to, he said no problem everything would be done by end o of day. I stop by the next day after dropping off rental and getting shuttle over just for a service employee to tell me my truck wont be ready for a few more days.
When I finally got my truck back I noticed that the shifter was very loose and slipping into neutral. I contacted Kevin and he said to bring it in. When I brought it to Lynch Kevin kept telling me they didnt have to touch this area of the truck and they were not responsible for anything that is occuring. After arguing with this guy he finally agreed to fix it but they would need to take apart the shifter and see what is going on.
After picking up my truck once again the shifter slipage was fixed by now none of yhe geara illuminate. I called kevin again but didnt hear back for over a week from anotherserviced coordinator he pawned the problem on. They said to bring in the truck and they would fix it no problem.
I go in ready to finally get this over with and they say once again that they are not reaponsible and never had to go into that area( which they needed to previously to diagnose problem) and that it isprobobly a light bulb that needs replaced . They could take a look but they would charge me 180 bucks.
It was at this point when I took my truck back and to a trusted mechanic to find out they have caused a lot more damage than just a light bulb.
I would advise anyone having any issues with this place especially with frame replacement to contact Toyota directly and make them aware as well as BBB and consumer reports.
Top Notch Dealership - billyboy
Always a pleasure to visit dealer for service, staff are friendly and knowledgeable and always review service performed and offer any suggestions for any future service
BEST Volvo service center in southern NH - Peggie123
These guys are the most honest out of the Keene, Nashua and Manchester Volvo dealer repair shops. They don't try to make you think you need more than what you need. They give you a great price, have a good waiting area (desk workspace, too), and let you pay in installments if you need that. They do the job right the first time. Great people.
Great experience - AnneB
I bought my new car on September 25 2018. I had the same corolla for 20 years and decided it was time for a new one. I was very happy with the service I received and really felt that the staff cared about my experience. Chris picked me up from the train station twice because my car was no longer driveable. He was superb and had a lot of patience as this was my first time buying a new car. I would highly recommend Expressway and Chris!!
Went in for an alignment, left with a melted axle boot. - Corey
I would look elsewhere for repairs to your vehicle. If there is any issue whatsoever, they will not take ownership of their wrongdoing and accuse you of setting them up. After taking my truck to get aligned it left in worse condition than it showed up. The tech, Advisors, or even the General Manager would not own up to their mistake and wouldn't do anything about it. Over an $80 alignment that didn't actually align my truck, nor a $100 axle. Discovering an issue after my truck was "aligned" I brought it up with my service advisor and he was very quick to blame me for the issue, lying about the tech utilizing heat to free a tie rod during the alignment, I can only imagine wasn't paying attention and melted my axle boot which was directly behind the tie rod. After I noticed fresh axle grease all over the right side of my truck, the SA also said "The tech noticed it before" but not only was it not brought to my attention, I wasn't even recommended a fix, or solution for what would be a freshly torn axle boot that the Tech would have undoubtedly brought up because it would have been virtually dripping as he performed the alignment. There was no multipoint inspection performed despite my invoice stating it did, and then another employee chimed in stating that they put that on every invoice whether or not they are performed. The GM then told me "This sounds like a setup, I'm done talking to you." Being a service member I really don't have time to scam a dealership out of an axle and a free misalignment. Especially after trying to cover my own xxx, and over a <$200.00 part. I'm incredibly disappointed that from top to bottom they aren't truthful about their practices and won't alleviate the issue to make it right. My brief experience has proven to me that I have no faith in the service department, or management to do the right thing or tell the truth about something so insignificant.
Excellent, Low-Pressure experience - Krevlorne
We came to Route 44 Toyota by way of a TrueCar referral (They're the 2nd's closest Toyota dealer to us). We felt we were treated much more fairly here than the other dealership we visited, with more respect and less of the stereotypical car sales schtick. I wouldn't hesitate to recommend Route 44 Toyota, and specifically Brian Olson to anyone shopping for a Toyota in the area.
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
They refused to listen to a noise my car was making - Ripped off by greentree
I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise.
(I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!
sales didn't hear a thing I said. I wanted to buy... - bozofs
sales didn't hear a thing I said. I wanted to buy 2wd 4cyl tacoma. they made me feel like a fool for not wanting a v6 4x4...
the very next day, I bought a 09 tacoma 2wd auto. from Boch toyota south. the 2 hr drive was worth evey penny. they even delivered it to my door step!
2016 Highlander becomes very darty when driving in windy con - Highlander
We have a 2016 Toyota Highlander that is very very darty in windy conditions, the steering is very responsive and drives good under normal conditions but when the wind starts blowing you better pay attention the steering is so sensitive and light when the wind pushes and you need to correct I find that you over correct very easily. I think Toyota need to program the electric power steering to become stiffer at highway speed to help prevent over correcting in windy conditions.
DCH Wappingers Falls Toyota
Assistant Service Manager
New/Pre-Owned Sales Consultant
Toyota of Braintree