Awesome new car buying experience. - cartune18
Jerzy was the salesman who assisted me in the purchase of my new car. It was easy to tell he had great knowledge and experience. He knew all the various options and features included in each model car. Additionally, he had a handle on exactly what cars were in the inventory. He even managed to make all the paperwork a pleasant experience. I would highly recommend Jerzy to help you buy your next car.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Pleasant, Positive, Enlightened Experience - Vtnurse
With Carbone Honda website, I was able to view their inventory on line, choose a car that met my expectations & read reviews about the vehicle before I even test drove it. Aidan, finance manager, took the stress away from me while obtaining the best possible interest rate for my loan. And Joe Baity, sales, walked me thru all the bells & whistles my Honda had to offer in addition to the stack of manuals he handed me. They made me feel like I was the only customer in the dealership that day. Never rushed, answered all my questions, & remained pleasant throughout the process.
Honda & Toyota Sales
The salesman took a fatherly approach to training me - fabford
The salesman was exceptional. He took a fatherly approach to training me on apple play which is ford's way of connecting to my phone. It doubles as a second screen needed when driving. He worked to get my asking price for my trade in more to my liking. And stayed with me holding my hand throughout the process.
Great to do business with - Jim Pedone
Our experience buying a new car with Lia Toyota was very pleasant and professional. Our sales representative was a good listener as well as very knowledgeable of all the vehicles. I would definitely recommend Lia Toyota, I will also be a return customer.
Sales and Leasing Consultant
Awesome Experience - tfmessier
My Salesperson Carla, Was wonderful! Very Knowledgable and friendly staff and managers. Would highly recommend and will continue to do business with Lia Toyota of Wilbraham.
Very nice sales man - MARLENE LAMB
I want to give my sales man a big thank you from the time I walked till we drove away with our gmc truck he was the sweetest guy his name was Bob kittle helped my husband and I
Thank so much ...
Fantastic service department - DebbieandJohn
I had my Toyota RAV4 Adventure in for it's first service today. Normally my husband brings it in but today I had to. Corey was very friendly and personable. He made me feel like a valued customer. He was very prompt in having it serviced and I was able to get out quickly so I didn't lose too much time from work. I will set up all my appointments in the future with Corey. It's great doing business with Torrington Toyota.
Paul Carmon and Jared Lampiasi Are Awesome! - CaseyMc
Truly, these two gentlemen were consummate professionals while handling my Jeep buying experience, as well as my friend's inquiries into her new car purchase...Inviting, Genuine, NonAggressive or Pushy at all! In fact, Paul was so not pushy that we came back in the same day to go ahead with the purchase after my test-drive...meaning they let us walk off the car lot with zero hassles!! Paul was highly knowledgeable as well, answering all of our questions involving which vehicles were the best for my friend's quest, and why. It really took the pressure off of the entire experience. And as a team, Paul and Jared were patient and diligent in finding me the best financing to fit my budget. Now I am literally riding high in my Rubicon with a great warranty to boot... No worries makes driving this vehicle a Great Adventure! Thanks Guys!! You've found a friend for life;)
Fee wasn’t paid - Squish8480
We were told by the sales guy that the lease termination fee would be covered if we bought another car from hoffman Toyota. It clearly wasn’t and haven’t heard anything back from Hoffman ownership. We just got the fee in the mail from Toyota for $350. We just want it taken care of. We were also told that the remaining lease payments would be taken care of but they didn’t cover them all. I had to call in and get that fixed a few months back which hurt my wife’s credit as they didn’t make the last payment. My family buys a ton of cars from hoffman but I think that’s going to change.
Update:Taken care of and clear miscommunication
It was just awesome - Abdul
Very excellent experience, Chris was very friendly, every time he explain something after he will ask if I ha e any questions. Which was nice of him
2016 Highlander becomes very darty when driving in windy con - Highlander
We have a 2016 Toyota Highlander that is very very darty in windy conditions, the steering is very responsive and drives good under normal conditions but when the wind starts blowing you better pay attention the steering is so sensitive and light when the wind pushes and you need to correct I find that you over correct very easily. I think Toyota need to program the electric power steering to become stiffer at highway speed to help prevent over correcting in windy conditions.
Just what we needed! - LaVigna
We bought and picked up out Toyota Tundra yesterday, drove it to Boston, and can't wait to get in and drive home! It is very comfortable, has everything we were looking for and much more! If you get the chance to deal with Mike Raucci and his staff, you won't be disappointed. From start to finish, it was better than we expected!
Service - Greek
Louis at the check in desk is very personable explained the work that was done on my car. I expect to return for additional service that would be required.
place to go - lakeman
The staff was knowledgeable, friendly and very fun to deal with. Cary Hickey ( salesperson )was very helpful and did her best to make sure our experience was great. She got us the deal we wanted and was not pushy like some at other dealerships. We would gladly do business with her again.
Lia Toyota of Wilbraham