An Excellent Experience - M & M gray Escape
Our salesman, Victor Dacosta, worked very diligently to give us the vehicle we would be happy with. The total experience was one of warmth and understanding of what we, as customers, were looking for. Victor is knowledgeable, patient, and hardworking.
Top Reviewed Specialists At This Dealership
Senior Sales Representative
Vehicle Upgrade - Sam
About a month ago in August of 2018 I was looking at upgrading the 2010 Ford Escape I had. It just so happened that on Lamoureux Ford's website they had used SUVs in the style I was looking to upgrade to. I was thinking of staying with the Escape style because I liked the height of the car and how it drove. I started looking at the used Escapes first. The idea of looking at a new Escape crossed my mind but I wasn't sure if I was ready to buy a brand new car yet. But with talking with some of the staff at Lamoureux Ford like Marc "Koko" Kokansky and Marc Lamoureux I ended up purchasing the last brand new Silver 2018 Ford Escape Titanium that was on the lot. I am so grateful to Koko, Marc, and my parents for helping me realize how great of a decision I made in purchasing a brand new 2018 Ford Escape. I am overjoyed with my brand new 2018 Ford Escape it rides even better than my older Escape, and there are so many extra features in my new Escape that I am still finding out how they all work. I love that the new Escape still has the automatic 4 wheel drive too. I just can't say enough on how much I love my New Escape. Also thank you to everyone at Lamoureux Ford in East Brookfield, MA, for making the transition into purchasing my new Escape easy and painless. Also if buying a vehicle at Lamoureux Ford I would recommend getting the weather tech floor mats that Ford makes they work great. Now I don't ruin the the floors in my Escape, because everything gets caught in the mats that you can take out of the car and clean off. Then put them back in the car on the floor ready for the next spill, bad weather, etc.. If you are looking for a new or used vehicle I highly recommend going to Lamoureux Ford in East Brookfield, MA the service was excellent.
Sales & Leasing Consultant
Sales & Leasing Consultant/Assistant Finance Mgr
Internet Sales Manager
Service was excellent. Everyone was friendly towards. - ther,luc268
As usual the service was excellent. Craig helped us through a friendly an accurate manner, He went out of his way to make us have a successful visit. I would recommend him to anyone interested in buying a car.
Amazing not like your typical car buying experience - Nicpear33
The dealership is clean, everyone we spoke to was kind and knowledgable. It was worth the 90 minute drive. If you are looking to purchase a new vehicle, you want to purchase from AutoServ.
Purchased an SUV - Deb Russo
Daniel was very informative about the vehicle I was looking at. He knew all aspects of it. We took a test drive as he was highlighting some of the features the SUV had. The car was in excellent shape and the price was great. There was no pressure to buy. It was a certified car so everything was checked very carefully. What I liked about this dealership is the after service once the the car is sold. They gave me a free oil change . They really care about the satisfaction of the customer.
New car purchase... - Jim D
This is the first time dealing with this dealership. I liked all the folks that helped me (Oscar, Darnell, Flipio) and their professionalism was terrific! Absolutely will buy my next car here as well.
Elite Master Certified Sales Professional Lincoln Brand Champion
Elite Master Certified Sales Professional
Best experience - Darlenie
I am glad i went to herb chambers ford in braintree. I have been to other dealerships and have never been treated as well as here. They couldn’t do enough for you. Everyone was polite and happy and treats you with respect. Also they don’t pressure you into buying. They go above and beyond for you.
Sales & Leasing Consultant
Director of Business Development
The perfect Truck Found At Jannell Ford - Pat haddigan
Shopping for a truck at Jannell Ford has been such a pleasure. I just took delivery last night of my f-150 Lariat. They did a fantastic job getting it ready for me. Harry McDougall was a true professional all the way through. I always felt he was looking for the right truck for me. Once Harry found the truck he worked with Sean Ternullo the General Manager to make sure the buy was right for me. At the end of the day I really believe that I bought the right truck for me from the right dealership and I look forward to having all my service work done at Jannell. FYI This is the second vehicle we have bought in less than a year. Thanks You Harry & Sean.
Ford Certified Specialist
Certified Sales Consultant
On time. - Sub ed
Great staff, on time. Good restaurant. Best dealership i know. And discount coupons
Keep me comming back. You fixed things other dealership could not will be bsck
Bilingual Sales & Leasing Consultant
Jameel is nice - mashimaro
All staff were very helpful. The process went smooth. Jameel kindly dropped my purchase to my front door. First time to do business with this dealership and so far so good. Will try out their service soon.
Oil change - Sam Z
Very friendly staff, professional and on time. Less than 35 minutes for oil change, tires rotation and complete car inspection. Very satisfied and strongly recommending this guys. Thank you Tasca Ford Berlin.
wonderful service - tawneytay
Jeff went out of his way to show me everything on the car, I am very happy with the service
the office were also very nice and explained everything
Gervais Ford of Ayer is the place to go ! - Traveltime
Bought a 2017 Chevy express van from Gervais Ford in Ayer MA. I worked with Lisa who was friendly and, accomadating. She was quick to answer all guestions I had about the van etc. She gave me a fair trade on my vehicle and worked to get me into my new van as quickly as possible. I was very pleased with the service, price and timeliness Lisa gave me at Gervais Ford of Ayer and would recommend it to anyone looking for a new or used vehicle!
Sales Associate & Truck Specialist
Purchase of 2018 Ford Escape - kfrost
We have been buying our cars from Orange Ford Mazda, now DePaula Ford Mazda since 2002. We purchased a new Ford Escape to replace our 2006 Mazda Tribute and had a great experience. Everyone was very helpful and not pushy in this buying experience from Sal in Finance directing us to Dalton as our sales consultant, to Michael one of the sales managers, Bryan in finance, Jay who made sure all went smoothly, and Devin you fixed my phone with Sync (after having contacting Sync support and them not able to fix the issue). Hoping the same level of service will continue as we have this new car for years to come.
Grade A service from Wall`s Ford service team. - Barry J Wilson
Be advised that the service team at Wall`s Ford is top notch. Respectful and courteous along with automotive skill. Did old school thousand mile oil change on new 2018 Edge. Had rear mud flaps attached and vehicle looks great. Price was well below what I expected. Walls is my dealership for Ford from now on !
Master Certified Sales & Leasing Consultant
Not our first truck purchase experience with this Dealer - dca
Salesperson Bob Morrissette went above and beyond to find the exact F150 we were looking to purchase. It came from another state, arrived when promised and our purchase experience was completed within a couple of hours. We received a crash course on the vehicle and electronics and drove home. There was a crack in some molding which no one noticed on purchase day. But when notified, F of L promptly ordered the piece and scheduled the repair. We had great experience at F of L when we purchased vehicles there before which is why we returned to make this purchase. Excellent!
Straightforward - KG1979
Finally. A dealership with no back and forth negotiating between you and the salesman and then the salesman and the sales manager. Very straightforward and friendly. Gave me exactly what I had hoped for for !y trade in. Beautiful dealership with exceptional customer service. I'll be buying from these guys in the future.
Return Customer - mpazienza
This is the third used vehicle that we purchased at Ford of Westborough. We traded in our old Explorer for a newer one. The experience was pretty quick and easy (for a car purchase)! David was very patient and let me drive several vehicles as I researched options.
Used car for Mom - Ericb6483@gmail.com
I came in to shop for a used car for my mother and was assisted with this process my Mr. Michael Wilber. We had already had the car in mind so that process wasn’t difficult. What this review is more about is the exquisite customer service that we received from Michael. There was absolutely zero negative pressure felt throughout the entire buying process. Michael knows his job throughly and was able to answer all of our questions (there was a lot) without hesitation and showed confidence and assertiveness well beyond his years. Michael is the epitome of what a sales person in any realm of sales should aspire to be like. He his mature, educated about his field and truly cares about the experience his customers receive even if he has to sacrifice personal time to ensure they’re take care of. I wholeheartedly believe that Michael is what the future of your companies sales department needs to emulate and by training new or even current sales personal to mirror his talent and leadership abilities will surly continue to bring happy customers for years.
Thanks again Michael
Sales & Lease Specialist
It was done RIGHT! - NYJETTA39
This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Again, thank you you two!
New car review - JH
I purchased a Hyundai Elantra from Central Hyundai this week and found them to be very easy to work with. I did a lot of preliminary work with Tyler Cartwright and feel he exhibited the characteristics that all working in sales should have. He responded quickly and with the information I was looking for to gain my trust in buying a car from them.
As he is a manager, I was quickly greeted by Neil to finalize the sale in the showroom. As I was pre-qualified, it was less than 30 minutes as that too was done with ease.
When I wanted to see all of the numbers laid out on my sales slip before signing anything I was immediately taken to the finance office and given the numbers which matched what I was told before coming to the dealership, actually a few dollars less.
GREAT EXPERIENCE - showguns44
GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE AND CAR WAS CLEAN WHEN WORK WAS DONE
Excellent customer service , friendly, fast transaction , - 123
I find a suv while I was pricing my pickup track on kbb I callled the dealership and spoke with the manager I drove there I liked the vehicle as described less then two hours I trade in mine and drove the new vehicle home . Excellent service , Freindly , fast what can you ask for more . Thank you
Commercial Fleet Manager
Amazing!! - Adejesus1010
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle.
Thank you for the extraordinary customer service.
Purchasing two new ford edged 2018 - DonnaL
Jordan, Wayne and Chris were full of information in order to make a new purchase. They were able to help in finding a second car after the first car was totaled in an accident. I would recommend friends to shop at their dealership.
Client Care Specialist
best car buying experience ever - Kayakmom2
from start to finish i was very pleased with my experience with buying from this dealer.
i felt all my concerns and needs were heard and met each step in the process. i did not feel pressured. I was very impressed by the salesman, financial services and each interaction with the dealership.
Internet Sales Coordinatior
Sales and Leasing Consultant
Solid service - Malone2844
Very knowledgeable and supportive staff who work with the customer to provide the best advice on how to attack service problems as they arise. Nice work!
Internet Sales Consultant
Repeat Customer and Proud of it - Daniswift
I recently purchased my second vehicle from Muzi Ford and I couldn’t be happier. Their customer service and knowledge make them the only dealership that I would recommend to friends and family.
Ford Sales Consultant
Commercial Truck Manager
Ford Edge Purchase - l-1011
My wife and I have been long time customers of Saybrook Ford. We purchased a new Ford Fusion back in 2009 and have always got the service done at Saybook Ford. The staff has always been accommodating and helpful. Paul Visconti the service manager has always gone above and beyond to help. We recently purchased a used Ford Edge. Their have been some problems with the vehicle but Sayboork Ford have been stand up guys and have covered the issues that needed to be addressed. We will continue doing business with them for the foreseeable future.
Used truck purchase - Zaktucci540
Everyone in this dealership is very personable and friendly, the buying process was quick and easy. I will be back in the future to buy more fords!
Master Certified Sales Rep.
Truck Sales Manager
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