amazing car buying experience - Bduffy09
After over a month of searching for a new car with no luck I decided to take the trip from Worcester, MA down to RI to look at a few cars. I was very excited to look at a VW Passat I saw on Tasca's website and was bummed out when I found out it had sold prior to my arrival. However Lou (who had been helping me) was very reassuring and walked out on to the lot with me to see if anything else caught my eye. Long story short, I saw a black VW Passat that was the same year, around the same mileage, and a little cheaper than the original one i was looking at. Lou looked right at me and said "this is your car dude" and I was excited that I found one I liked. I had two more cars I wanted to check out elsewhere that afternoon which Lou was very understanding of. I left that day with a handshake and Lou told me to give him a call if i wanted to move forward. 4 hours later I couldn't get that car out of my head and was not impressed with the other options I looked at. I immediately called Lou and he took my deposit, started the paperwork, and I picked up my vehicle today. I couldn't be happier with the service I received from Tasca in general, But Lou was an absolute pleasure to work with, he wasn't pushy about the sale, and didn't try and sell me something out of my budget, like other salespeople have done elsewhere. He was polite, professional, funny, and supportive throughout the sale process. Thank you Tasca for an amazing vehicle, but an even bigger thank you to Lou who truly made my experience a great one.
Top Reviewed Specialists At This Dealership
Senior Sales Representative
A pleasant new experience - Martin
At 61 I have purchased many cars and it was never this easy. Family Ford is a first class operation that begins with its people. We were looking for two new vehicles during this visit. Ted Vanasse did a great job in finding the right vehicles and Rodrigo Gallardo did a great job on explaining the new technology in our new rides. .My daughter loves her Edge and my F150 is an awesome vehicle. We look forward to working with them in the future and we will introduce our family and friends to them as well.
Internet purchase - NMBuyer
This has been a great dealership to work with! Derek answered any question I had and took pictures on the rack underneath when I asked how it looked. Never once said take my word for it!! He just pulled it in and went to snapping pictures. Greatly appreciated the entire experience.
recall - toomuchwork1234
Service was not possible at the time that I brought the vehicle in to be serviced. I was told to monitor the situation. I felt the recommendation was reasonable.
New Car - Newford
Dina was extremely pleasant, professional, friendly, and knowledgeable. I t was a pleasure working with her. I would recommend her to friends. Well done and thank you.
FANTASTIC CUSTOMER SERVICE - FOOF
Harry showed great concern in trying to meet our needs... 1.) of the vehicle that we wanted 2.) financing. We will definitely see Harry for our next vehicle.
Excellent - Nina
Very adamant on me getting what I want. Never gave up and made sure I walked out smiling. Great customer service and very friendly people.
Elite Master Certified Sales Professional Lincoln Brand Champion
Elite Master Certified Sales Professional
Multiple time leaser - Tom123
Lombard Ford has been honest, forthright and customer focused during our transactions. Sales and service have been great to work with. I recommend the folks at Lombard Ford. Betsy in Service and Steve in sales have been great!!
excellent experience - GNS
Just purchased a new 2017 SUV from Bruce Boutin. He was very friendly, knowledgeable about the vehicle with no pressure overall great experience. I would recommend Ford of Londonderry
Pleasant buying experience - Michael S New Milford
Overall experience with purchase of new F-150 was outstanding due to the professionalism of Mark Hoxie. Pricing was easy to understand and truck features were clearly explained.
Putnam Ford A+ - jillybean1361
A big thanks to Tim W. for working with me to get the vehicle I wanted, and if you haven't had the pleasure of meeting Dave Pomes then you are surely missing out!! Thanks for the great service Putnam Ford!! Always a pleasure doing business you!!
Ford Edge oil change - John3333
At Kelly Ford in Beverly the Service Department did a good job serving my Edge.
I recommend using them for your next service visit.
Genuinely Caring! - Lisa Bocon
As always everyone here was awesome! They always go the extra step. The two men that gave me the shuttle rides home and back to pick up my car were very nice. I always recommend Columbia Ford to my friends and family.
Fantastic - Bholliday25
Great salesman marco was, will definitely come back to see him for my next vehicle purcahse. Was a pleasure working with him and the dealership. Thanks again
Seamless transaction under any circumstances. - vonb
Totalled my car a month ago and had some fiscal and transportation challenges with delays during the holidays. Seth is the go-to man if you want to buy or finance a new or replacement vehicle. All things that go into getting a car are not everyday routines for me the customer. Seth went beyond the auto realm and walked me thru insurance, rental returns, bank stuff (that are closed on Monday holidays). Piece of cake. I walked away from my totalled car a month ago. Driving out of the lot today was like accident never happened. Seth and AutoServ are highly recommended. Give them a try. I am very pleased as a car buyer.
New 2017 ford edge - John tag
Had a great experience in purchasing this vehicle. The team took care of all my needs, they went beyond and above expectation. I would recommend this dealership, and Mike Timmons was great salesman to work with as well as all the rest of the crew.
Quick and professional - above and beyond - Wayne Brueggemann
I was recently in for some quick service and the tech noticed I had new license plates in the passenger seat so he took the initiative to check the registration and installed them for me.
General Sales Manager
Sales Associate & Truck Specialist
Outstanding - Lor
What a pleasure dealing with Kay. He is such a positive person and has a very welcoming disposition. He was honest, helpful, knowledgeable and friendly! l look forward to purchasing from him again in the future.
First Time Customer - Emily B
I had to give five stars because of the experience I had with both the salesman and the finance man. Dave Bertulli knew exactly what was on the lot and was able to talk with me at length about what I was looking for, without pushing me in a direction I didn't want to go in. As a young woman, I was nervous heading into a dealership by myself. He worked with my situation, which included a vehicle with high mileage- to get me into a new car at a low price. There was some haggling but it was light and he was very kind. I gave Dave 4 stars!!
The 5th star is for Mike the finance guy. When it came down to financing, Mike Docouto came in for the win!! We spend a good amount of time together. We laughed and he worked HARD to make this deal everything I wanted and more. I couldn't be more pleased with the outcome of this experience, and love my new Ford Focus.
I have been referring everyone here, and my coworker actually ended up buying the same car as me already. Thanks for everything guys!
Awesome experience - Ben
I bought a 2017 Ford Edge from Wall’s Ford this week and I couldn’t be happier. I dealt with Tom and he took me through all of my options in the car buying process. Together we found the right fit for me. I would recommend Tom Fountain to anyone who is looking for a new or used car. Service wise, Walls’s Ford is exceptional, always meeting and exceeding my expectations.
Sales & Leasing Consultant
Certified Sales & Leasing Consultant
Best car buying experience in 39 years - MikeMike321
To be honest I have never had a positive experience when buying a car. That changed this weekend. My salesman, Amir, was so patient with my whole family. He put on a movie in a spare office, for my kids and there was pizza brought into the dealership. My wife and I took turns test driving 4 different cars. At no point did Amir pressure us in any way. We went there thinking we would purchase a Ford Explorer, but ended up taking home a VW Atlas. It great that Central has so many different brands of cars at their location. The next time I am in need of a car, I will return.
2018 F-150 Linited - Mtstopa
Awesome truck! Jim Laferriere was great to work with and it was a smooth transaction from introduction, negotiation, adding accessories through the delivery. Thanks to everyone.
Dead Battery - Jo-Ann Osborne
My husband stopped in yesterday as he was having trouble with his battery. He did not have an appointment but they took care of him right away and he was able to get back to work on time. Great service.
Great folks and great car - Rossi
I was well treated; everyone held on for me until my 3 month battle to get my title was over. Rick was very helpful in picking the car, and explaining everything about the car. Chuck got me the best deal he could. I would recommend to any one.
Trouble was diagagnosed and fixed in less than 3 hours - review123
Very professional and well trained personal who explained the trouble my Escape was having and approximate time to repair and replace needed parts for 100% fix.
Fast, fair, and friendly - Tara Mabel Bogs
The staff were kind, courteous, informative, and efficient. We were able to complete all paperwork within an hour and picked up the vehicle the next day within 20 minutes. Ken and Paulette were a great team of car knowledge and financing wisdom. Would highly recommend.
Best experience at a dealer Ever! - Jay Goyer
Kevin at Metro Ford was great treated me like family not a customer and I worked him lol! He was patient and understanding we have 8 kids and we needed a vehical and a good deal! Kevin helped out with everything from start to finish and came in on hos day off to make sure our deal went Great for delivery! My parents used metro in my child hood and always had good luck with them! If your in the market for a car truck or in our case a bus lol 15 passenger transit! And Definitely ask for Kevin! And David wood was great for the paperwork and extended warranty
So far it has been a Great experience let's hope service is just as good in the future
Very accomodating, friendly,professional with 5☆ manners-ex - Red thunder
Everything said plus a wonderful team working together for the best customer experience possible and deliver what you is best as you knowing that too. I want to thank the whole team for pitching in. Fantastic teamwork.
Outstanding Customner Service - rgs9559
On Friday December 5th we were on our way from Cape Cod to Pittsfield for the Funeral of my wife's sister. We stopped for lunch at the Westborough mass pike service area. When we were ready to continue our trip , my Ford Tauris would not start. Luckily the tow company , Ted's Towing , suggested the Ford dealership. When we arrived it was very clear that this was a busy place. The guys at the desk were already busy customers when Jenn came out her office to assist us. Jenn told us they would not be able to look at the car until Tuesday but will see if she can give a loaner vehicle. As we waited I watched Jenn go out of her way to find a loaner vehicle. We thought we would have find a rental car but Jenn did not give up and she found us a new Ford F150 to continue our trip. Jenn saved us a lot of inconvenience and money. On Monday Mike from service called and sai8d the car would be ready today. It was an odd fuel system part that needed to be replaced. Not too expensive either.
We had never been to a Herb Chambers Ford before and we were treated like a "best Customer".
Our next vehicle will definitely come from Herb Chambers.
Best Customer Service - EVER - Seamus McT
Stoneham Ford is the best. I really feel that they care about me and my vehicle.
The Quick Lane there is my go to for oil changes and tire rotations.
Really great people!
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