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We are so happy; Brian's a natural, the best salesman ever. - Luyimdo
After touring a number of dealerships. Brian was great. Good negotiations & vehicle knowledge, We got a big discount, excellent after sales service continuing to date.
Never let us down - Mazs5
My husband and I have leased our last three cars from Westborogh Mistubushi. I feel it worth noting that we live 45minutes away from this dealership and do have several Mistubushi dealerships closer to our home, however the ride is worth the incredible customer service and dedication they have displayed each and every time we have visited. Upon our arrival we were greeted and then left to look around in peace until we were ready to test drive. We were assisted my Artie in sales. He’s very knowledgeable and knows the vehicles he sells. We decided to lease the car we test drove, and were brought into to see John Freitas. He is the finance manager who we have worked with for our last 3 leases. John is very consumer sensitive in regards to his understanding of the consumers financial limitations and desires to keep monthly payments low, and if possible not have an astronomical out of pocket deposit. I’ll be honest I don’t know how he does it time and time again!! He has consistently shown my husband and I respect, curtesy and appreciation for our business. We have never felt pressured by any of the sales team members, we have never been accosted upon arriving to their establishment. We have been given time and space to make a decision on which car we want without having any outside influence. We were given several different options for financing, with several different scenarios. We feel respected and cared for and that is truly unheard of for car dealerships. Westborogh Mistubushi is the only dealership we have walked out of without feeling that we were pressured or questioning whether we could have gotten a better deal elsewhere. This is in large part I feel due to John and his sales team. A company is only as good as their employees and in this case it is clear that there is a knowledgeable and friendly staff who care about their customers in place here.
I was told by Arty before I came in that I was approved... - JeffF
I was told by Arty before I came in that I was approved and had nothing to worry about. When I got there, I was declined for no reason. Thanks, Arty! Great way of doing business.
After going to another Mitsu dealership and then going to... - SierraM
After going to another Mitsu dealership and then going to Grava. I'd have to say that Grava was much better. Too much B.S. from the other dealer.
At Grava I got the exact car I wanted at a great price. The dealer offered to beat the other dealership's price quite handily. If you are shopping for a new Mitsu vehicle and you don't go to Grava for a quote, you are doing yourself a disservice. They were willing to go the extra mile to earn my business.
David Ritter was awesome! - MeganR33
I had been to several dealerships, was in the process of buying from another. I went to this dealership just to see what they had and I signed papers that day, buying a car from them. I recommend it to everybody and anybody I will never go to another dealership. They are really there for you, not themselves.