Service Dept. Professionalism - Suzy Q
Eric was friendly, knowledgeable, and accomodating. He answered all my questions.
I would definitely recommend bringing your
vehicle to Tasca's Service Dept. They won'
Top Reviewed Service Specialists At This Dealership
Assistant Service Manager
The service advisors at muzi are outstanding - Manuel56
I usually deal with Carol today I dealt with David and the customer service they provide was outstanding we need more service advisors like them in the Auto industry. My daily driver is a Toyota and they should learn from the Chevy service advisors. Mannie rodil
Thank you Mark! - firstname.lastname@example.org
The car salesman who I bought my car from is amazing! He is always available for me whenever I need anything. He is extremely helpful.
Warm feeling! - Baysailer
I went to Imperial Chevrolet for an oil change on my Malibu. I was greeted with a smile when I walked in and made me feel very welcome. The waiting area was very comfortable, and they took care of me in a timely manner.
Service Department - captiva2013
The "engine" light went on in my car. I called and spoke with Josh Claflin and my service needs were addressed immediately. A car loaned to me so I was not inconvenienced. The repair was done that day and I was able to pick it up that afternoon.
Quick efficient service - Peter
All the services that I had scheduled for my vehicle were performed efficiently and in a timely fashion the customer servicethat was provided was outstanding
Customer Service Second to None - Chuck Pingeton
Since 1992, my service dept. experiences with Cargill Chevrolet have been second to none. Key service personnel are still in place 25 years on. They earned my confidence and loyalty many years ago.
Poor Customer Service!!! - kaylapercy14
I had recently had an issue with my 2014 Cruze and had to have it towed to Diamond on Thursday. They returned my car to me same day saying it was the negative battery cable (which is a common issue for the Cruze). Only a few hours later, my car started acting the same way it did before it was brought there so I brought it back. Next day, Friday, they looked at it again and replaced the battery. Josh called me up and assured me that my issue was resolved. Sure enough, Saturday morning it was still having issues. I called both Josh and the General Manager, leaving messages to both of them requesting they call me back. It is now Tuesday and I have not heard from either of them! I brought my car to a different Chevrolet dealership and they were able to diagnose the issue within a day. Considering I work at a different car dealership myself, I know what the process is and what kind of service I should be receiving and I was VERY dissatisfied! I would NOT recommend this service department to anyone...
horrible service and customer treatment - helper
people are rude and service and management are awful; I also heard employee screaming at customer; customer left upset at being treated so poorly. i would not recommend them
I get a recall for my truck and three times I get... - Omar_bds
I get a recall for my truck and three times I get appointment and went there and waited for hours and waited for long long time and the customer service is bad
I took my Toyota to Fox because I was getting poor gas... - rameses4444
I took my Toyota to Fox because I was getting poor gas mileage. They did a "diagnostic" and happily took my $49 but told me I'd have to leave the car overnight so they could do a more detailed diagnostic.
Fool me once, shame on you. Fool me twice, shame on me.
Needless to say I did not leave the car, nor shall I ever return.
While I was there I noticed a tremendous number of employees with seemingly nothing to do. There was one who's title must have been "part go getter," another "money taker," and a whole gaggle of "stand arounders." This dealership has A LOT OF OVERHEAD AND THAT MONEY'S GOT TO COME FROM SOMEONE, and it's NOT going to come from me.
I have been here 3 times and they did a good job taking... - aznlilchino103
I have been here 3 times and they did a good job taking care of my car. Two rear-enders and one side-swipe and they brought my car back to showroom condition and with OEM parts. They even buffed my car and made it shine like new.
service with vinny - RLfive7
I'd like to thank Vinny and his crew for the service work on my truck.Talked with him (he was recommended by some one)took truck in and done next day. Happy with work and service done. highly recommended.
This garage came highly recommended to us by a friend,... - 3KidsandaDog
This garage came highly recommended to us by a friend, and they were right on target! Robert is a skilled, friendly, and fair owner/operator of this shop. He gave us a hands-on inspection prior to the work, a recommendation of what needed to be done, an accurate estimate of bill, and a realistic timeframe of what to expect (which was very reasonable, especially for a shop his size).
Every time I went there, my car had to be kept overnight.... - Eternity
Every time I went there, my car had to be kept overnight. Even for routine things. Had to go back at least three times every time because they do not fix the problem or they make new problems.
I had my transmission fluid flushed as routine maintenance, and got stranded (requiring a tow) on the way home because they cracked the transmission. They charged the warranty company for the transmission. I got the car back, and got stuck again on the way home requiring another tow because they didn't put the transmission back together right.
This is just one example. The area around anything they worked on would be scratched up and even dented. I picked it up once and it was backed into a pile of dirt taller than the car.
I moved away and I go to a new dealer now, and every single thing they had touched (routine or otherwise) had to be repaired because it wasn't put back together right. I am still having problems with things related to things they worked on.
They close at 6pm and lock the gates up some nights and if you are not there in time you are out of luck.
When I bought the car from them they were very eager to charge me a fee to register the car etc, but after I bought it, their sales department wouldn't even acknowledge me; almost to the point of being rude when I asked them to help me with the registration process. My salesperson wouldn't return my calls, and nobody ever seemed to know where he was. He just wouldn't show up for work. Sales was like night and day before and after the purchase transaction. They even wanted to charge me to make a second key after they only gave me one key.
I feel like I got a good deal on the car, but outside of the price I paid, their service and sales support are pretty bad. No consideration for your time. The people are nice (in service anyway, and sales as long as you are buying something), but I regret letting them touch my car. The service manager was a nice guy and knew what he was doing, but unless he was the one working on my car, it came back in rough shape.
They just changed their name from Tom Chevrolet to Clay Chevrolet.
$39.95 Triple Deal