Braintree Toyota - Marrone, Catherine
We couldn’t be more pleased with the care and expertise shown to us by Bob Wilfand at Braintree Toyota where we just leased a RAV 4. Bob delivered our Toyota to our home when he found out I had been hospitalized and was going to be convalescing at home for some time. The sight of my new RAV brightened my day! Our relationship with Bob began almost eight years ago when he helped us buy our Highlander. We knew he would be the one to help us again and have kept in touch with him when we have visited the dealership for maintenance. We know that the Toyota is going to deliver excellence safety and reliability and Bob has proved to be knowledgeable, patient and available to help make the right decision for us.
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Purchased another car from Falmouth Toyota! - stephcwhite
We have been a part of the Falmouth Toyota family for a very long time and have always had wonderful experiences. Just this week we purchased a car from Jesse and he was nothing but professional, kind, supportive and patient (I changed my mind on vehicles in the process). Jesse is extremely easy to work with and is very efficient. From sales to service, Falmouth Toyota is genuine and professional. We highly recommend both Jesse and the entire dealership.
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Exllent service and experience sales consultant - Watertown Repton
I found the 2016 RAV4 online and decide to checked it out although I though it might be too big for me. (I am a small woman.) Joe Baribeault knew the car well and he was very patience in showing me the RAV4 features. With Joe's help, I learnt a lot about the car and the test drive was much smoother and easier than I thought.
Thank you Joe for all your help. I got my RAV4 home safely this afternoon and the ride was great.
Nice dealership - Car632134
Nice big dealership with a lot of options. My salesman Jamie was the man. Very friendly and knowledgeable. Would recommend to my friends. Thanks again!
Herb Chambers 2018 Review!!! - orourkeja
I have been dealling with Herb Chambers of Toyota of Auburn for many years. They have top notch cars and top notch customer assistance. These are certainly my reasons to keep returning back!!! By far, this past Tuesday had to be my best experience at Herb Chambers. I had the pleasure of working with Mr. Issa Naabandyan. I was interested in upgrading my Toyota Camry to a Toyota Rav. Issa proved to be a very informed leasing consultant and helped to advise me about the benifits of upgrading my lease. He was honest, when he answered all my questions ,and he worked hard to find me the best deal, possible. He made the tedious job of finding the right vehicle for the right price a very pleasant experience. Thank you, Issa !!!! I love my new ride, and I look forward to working with you again for my husband.
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We are very happy with our new car - Ligia52
The sales consultant made us feel like we were family, helping us understand the options we had to make the best decision with our new purchase.
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professional - Hanaaejd
Walked in to a professional setting. Greeted by Emad the sales rep that was well spoken genuine and honest which is not what your typical car purchasing experience is based on.
Great service - Sk1766
I was very pleased with my experience with McGee, Mark made the buying process easy,friendly, and overall pleasant. I would recommend McGee to anyone looking to buy a new or used vehicle.
Maintenance and tires purchase - Jean13
Long because of number of patrons but in a comfortable seating area with nice amenities. Enjoyed Friendly, warmth of your staff and free drinks while waiting.
Great establishment - Janice W
A very nice business, the building is very nice and well maintained. I would very much recommend it because it seems like they know what they’re doing. Their employees are well educated, an example would be Danny, he knows his stuff very well and I would recommend speaking to him.
Great experience - Bethanyseymour15
Erin was very helpful. She made me feel comfortable with my purchase and went above and beyond! Everything went very smooth and I was able to pick my car up the next day !
Fair, Friendly, Efficient - Andrea
We have purchased numerous Toyotas from several different Toyota dealerships over the last 20 years and Alan Miller at Copeland was, by far, the most pleasant, fair and honest sales person that we have encountered. It was well worth the 1.5 hour trip and we would do it again. We are beyond happy with our purchase and feel we received a fair deal which is very different from the usual feeling of "Are we sure we made the right choice? Did we just get taken?" after we've left other dealerships. Alan was very responsive to emails and questions and took care of any issues quickly and efficiently. Thank you Alan!! We love our new Highlander!!
Excellent Team! Excellent Service! - WandaA
I was looking for a Sienna, Mr. Flavio Vidoto takes care of me and helps me in every step towards success. I highly recommend this place. All the staff treat me with respect and excellent service. This is absolutely the first place you must choose before making a decision.
Quick purchase - Paul Azzinaro
Service was friendly. Sale was quick and I was able to leave with the car I wanted for a good price. Syed shah was very helpful.
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Second Purchase - Paul DeAngelis
Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership.
Negative experience - jnb57
I had a very negative experience at this dealership. The salesman did not show up when I came to pick up my new truck and did not follow through with needed communication and documentation. The staff was less than polite and helpful and had no interest in improving my negative experience.
Pleasant - Donna
Comfortable wait time; courteous & pleasant service.
Nice waiting area with coffee and donuts.
Peter was nice enough to store a small bag for me while
i went shopping across the street. Thank you, Peter.
Excellent experience from beginning to end - Dianne
We were returning customers as our lease on a 2015 Rav4 came to an end. We were on the fence about purchasing or leasing again, and we decided to lease a 2018 Rav4 again. The personnel and our sales rep were very accommodating and made the transaction seamless. Very nice job done by all.
Worst experience at GREICO Toyota in East Providence!! - Jread33
We just had the worst experience at GREICO Toyota in East Providence, Rhode Island!! On this past Thursday afternoon my husband signed papers to purchase a Toyota CHR and he traded in his old car. He did a test drive of the car prior to this and felt the car would be fine for him as he has chronic back issues and the seat of the car was especially important to him. By Sunday morning he was in serious pain and realized that the car was not going to work out. Due to a miscommunication, possibly on our part, we thought that the dealership was closed on Sunday. We reached out to the finance company and AAA on Sunday and left messages about our dilemma. On Monday my husband went to GREICO and spoke to the sales person and also to the Sales Manger on duty and he was basically told that “the car was ours and it was a done deal, the car was not sellable at the price we paid because it was considered used”. At this point it had approximately 100 miles on it. One of the reasons why they said it was a “done deal” was because the car we traded in was already off the lot. (Prior to this he received calls from the finance company and AAA and both stated that they didn’t think this would be an issue as these types of things happen often.) He called Toyota Corporate HQ of NE in Boston on Monday and they said people change their mind sometimes and it happens. They seemed very surprised that Greico would not take the car back. A case number was assigned and they said they would get back to him in 1-2 days. We have never heard back. We have lost Thousands of Dollars on this, as we had to trade the brand new CHR, which had approximately 150 miles on it, and get a new car from another Brand, not Toyota. Just a side note “We have purchased 4 cars from this Dealership when it was FOX Toyota. “!!
Outstanding service - Jp
See Mike Proulx for service!! Fast and friendly!! He made sure our vehicle was in tip top shape for a long vacation trip. He gave me discounts and advised me of future needs. I am a customer of Colonial Toyota as long as Mike is there!!!
Sold me a Damaged Used Car. - Stephen C
I bought a 2014 used Subaru Impreza and have had no end of problems. I bought it with a warranty that cost over $2k and the warranty has helped with exactly nothing. I've had starter, battery, brake, alignment, tire stud, windshield all replaced or repaired within 6 months of purchasing this car.
I asked for some help with a bumper problem where it would brake off in a car wash and they begrudgingly agreed to help after an hour of begging. They didn't fix it right and it broke again and when I called them to politely ask if they would help again the Sales Manager John instantly got upset and told me they aren't responsible for this type of thing and was very rude to me.
How crazy am I to think a car dealership I bought a used car with a warranty from would actually fix ANYTHING. I repair computers for a well known company and if you buy a refurbished computer with a warranty they will fix things that is obvious the customer damaged as long as it is somewhat uncertain as to how it broke. Here I buy a damaged car with a warranty and it's not their problem.
Great experience - Lonnie Ataman
I leased 3 vehicles from Route 44 Toyota and had great experiences each time. There was no pressure sales and the staff was courteous. The GM Larry Russo was also a great guy and very professional. I got a great deal on all my vehicles and will keep returning there for further business. I recently had a vehicle serviced. The service rep was helpful and the work completed in a timely fashion.
Boch service experience - Charlie6805
I took my 2016 Tundra for service this afternoon .
I called for appointment availability, I was offered an appointment for the same afternoon , I was greeted by advisor Peter , he was extremely pleasant , listened to my concerns and was knowledgeable about my pickup . The vehicle was ready when promised and I’m very happy with this service appointment .
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
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