Great, fast service - Mcneill129
I had my sights set on a Tacoma, but after talking to the knowledgeable salesman, Gerry Gorham, I decided on a Rav 4. Best service I’ve ever had & they were very patient!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
SIMPLY "THE BEST" BETTER THAN ALL THE REST!! - TOYOTA MAN
WENT TO LOOK AT VEHICLES WITH MY SON HE BOUGHT A C-HR FROM MARIA O'NEIL WAS VERY IMPRESSED,I GOT ONE AS WELL
Great work, kind personnel, prompt service - tacomaman
Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though the computers were all down) I left my truck and was called over the phone promptly to come and get my truck which was all set.
Couldn't Be Happier! - awheaton
I have so many positive things to say about my experience here, especially after being treated unfairly at another unrelated dealership. I'll start at the beginning, I first started looking for a car because the transmission went in my previous one so it was unexpected that I would have to look for a new car in the middle of a semester at school & during the holidays. I tried going to the Toyota dealership in Auburn looking for a RAV4 or a Honda CRV in my price range and met Marque, unfortunately at the time they didn't have anything available but kept in touch in emails if anything came up. He honestly let me know that there was one that was a possibility but turned out to be unsafe to drive. So the search continued.
After a couple weeks, I looked at their website again and saw that there were a few cars that I would be interested in and reached out to Marque. Again, he helped me and researched all the possible cars all over New England that would be exactly what I asked for, but they sadly all kept coming up as on hold for other customers. 5 or 6 failed attempts later, and there was finally something available, but was in service when I came to check in. Determined, Marque was able to find one CRV that was available on the spot in the next town over, and rather than waiting and risking someone else buying it the next day, because they were literally going fast, he ended up driving me over to the other Toyota dealership so that I could test drive/bring the car back to Auburn so that I could have first dibs. FINALLY after searching for two months because my 2004 Ford Escape died, I had found the perfect car that was exactly what I could afford to spend on a car, a 2009 Honda CRV with awesome features too. Marque went above and beyond what I expected and made the entire process easy and painless. Given all the unique situations that came up, it was an amazing experience and I have been telling everyone!
I would also like to add that the whole building was under major renovations and every single staff member working there had adapted to the situation amazingly. They were sharing workspaces, using makeshift desk areas, running messages back and forth because the intercoms weren't working yet, using space heaters where needed, and just generally working well as a team through an otherwise difficult situation. It was obvious that they were making the best of it. Also, any time I came in and was waiting around, every staff member kindly asked if I was being taken care of. The customer service from not only Marque, but also Matt, and all the other members who helped with every step of the sale was above expectations! HIGHLY RECOMMENDED!
Buying used car - Sharon-RI
Sharon Jorde was very responsive to my questions regarding the used car and a pleasure to work with. I would recommend working with her to buy a car in the future! She is very professional, attentive and not pushy.
Service Advisor (Peter) - Boch Toyota Service
Yes, I had an appointment to have my car serviced and Peter (email@example.com) was very helpful and friendly, Made me laugh quite a few times. He is very customer oriented and I was very happy with his service. Thanks again Peter for your kindness.
Great Customer Service from the Sale Consultant - Funkybass
I leased my car with the help from Emad Boutros. For many years I have deal with car dealers and never experienced the service I received from Emad. He communicated everything, was on top of everything. I will leave message and responded within mins. Very helpful, he went above and beyond from the first time I walked in to the time I got my car. Financed Manager, Mike, and Benjamin very helpful too. I would definitely refer.
Service - Gigi123
I brought my Rave4 in for a regular service check. Peter checked me in and was very personable and professional. It was a very busy Saturday and I waited for my car. Peter quoted me 1 1/2 - 2 hours and he was spot on. It was a very good experience. I highly recommend this service department.
Great experience working with Danny - MR218
Danny was very friendly, helpful and very informative. Helped us get the car we were hoping for within the budget we were comfortable with. Definitely recommend working with Danny if you find yourself at McGee Toyota. Thanks Danny!
Over all amazing place - Cml01
Best dealership I’ve been too. I was helped the minute I walked in and had all questions answered promptly. Everyone was very nice and eager to help in any way possible. I will definitely be going back because of the simple fact that my time was just as important as there’s and that speaks highly to me. I hate waiting and they did not make me wait for anything, the minute they had info on my car I knew it also. Highly recommended.
Happy with my purchase - Tony bang
I recently bought a Ford F-150 from Copeland. There team is fast, fair and friendly. I had a great experience with Alan. There was one minor problem that he took care of with in hours. I would recommend this dealer and sales team to any one.
Highlander to a Tundra - Higgy1976
This our 3rd vehicle from Sully bros and we have gone through George for each one. George is laidback in a manner where he isn't all over you pushing a sale. He is responsive to our questions and concerns in a timely professional manner. Working with George has been a pleasure.
Great service from Tony Francisco - Abraga
Everything went great. He was very friendly and knowledgeable. He knows his stuff, we are extremely pleased with how the experience went. Great experience in all.
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Second Purchase - Paul DeAngelis
Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership.
Excellent service, No pressure. - Maslow
Our sale consultant Syed Shah is the best! Very helpful, no pressure sales and always ready to answer any questions. The service waiting area is very comfortable with cushioned chairs, free coffee, popcorn, cookies, T.V., wifi etc.
great job as usual - voke tech guy
I brought the car in for regular service. It was done quickly and with pride. The service department always does a great job. They hire the best technicians available.
there was no pressure in making the deal - mike dounetos
went in for oil change and bought a new car was looking around and was approched by jordan and started talking and the next thing i new was pick a color
Worst experience ever - Leftie Tom
Went In to look at car I found online guy named Dave beaupre he was the worst salesperson I've seen in over 40 years of car buying he was rude disrespectful and wouldn't show us the car we came in for and every time I'd try to talk he would talk over me and even went as far to talk down about the place he works for told me go head and call my boss I'll be gone anyway??? I only hope no one endures what I went through when trying to spend money which I eventually did but had to drive an extra 30 minutes
purchase - rusty
I bought a 2015 rav4 for my stepdaughter. Matt hill was very helpfull.The only problem was MATT WARD he never returned my phone calls.Other than that it was a great experience.
Outstanding service - Jp
See Mike Proulx for service!! Fast and friendly!! He made sure our vehicle was in tip top shape for a long vacation trip. He gave me discounts and advised me of future needs. I am a customer of Colonial Toyota as long as Mike is there!!!
Fantastic! - Jdesmarais
I am buying my first vehicle from a dealership, and it was a great experience! Francesca is so friendly, patient and knowledgeable . It was a very easy process! Would definitely recommend coming here!!
Came in for a new ride, left with two - Ivan616
Had a really great experience with Brian Flowers. Went into look for a new car for my girlfriend, which we went with a RAV4. Was so happy with the no pressure/stress treatment that i came back a week later and bought a Maxima from Brian. I plan on going back in the future and have referred my family to him as well.
Boch service experience - Charlie6805
I took my 2016 Tundra for service this afternoon .
I called for appointment availability, I was offered an appointment for the same afternoon , I was greeted by advisor Peter , he was extremely pleasant , listened to my concerns and was knowledgeable about my pickup . The vehicle was ready when promised and I’m very happy with this service appointment .
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
buying a used Highlander with low mileage and lumbar support - UncleBill
I am trying to get a used Highlander with lumbar support. That support is critical because my back and neck have degenerated in the past few years (Reiter's Syndrome, bus crash in 2011 ... long side story). Anyway, I went to this dealer on Thursday night, made deposit for $3k, and verified that I it would be possible to get the car on Saturday. I discussed with the salesman how I would pay the balance. I called on Friday to check on the progress. The salesman said the car was in the body shop and would be ready on Saturday (because he said purchases go ahead of regular work). I verified with him and my bank that evening how I would pay the balance on Saturday. BTW: The phone numbers for this dealership will randomly take you to Prime Honda if you try to find who or what the business office is. But that experience entails a more detailed story of its inadequate business processes.
I biked there but I should have called first (me bad). The salesman told me the car had just gone into the body shop. Since it was Saturday the shop closed at 12 noon. My second mistake was assuming that all car dealerships are pretty much the same when it comes to selling cars. My previous experience (Dec 2009) was at Woburn Foreign Motors where the relationship of it body shop and the sales staff was awful. I bought a nice RAV4 with low mileage and a few extras but I noticed moisture in the headlamps. I admit that I drove the dealership "mad" with my inspection of the car. BUT at least the car has been very, very good to me.
So I decided I was leaving the "theater". I went to my bike, began to put on my rain gear and shoes, when suddenly had the salesman and manager standing over me. I don't remember the exact words but the "gist" seemed to be that the situation would improve. (BTW: I had spent the past two weeks looking for a small trailer for my RAV4; found that it could not haul more than 1,500 pounds). Assuming that most dealerships had "issues" I decided I would continue. I paid the balance and signed some papers with the understanding I would back-out (plus the dealer had the 90 day/750 mile return policy. The business mgr (Obed) even tried to read me one of the papers. I politely told him that I could read, thank you very much. :-)
I decided that turn-around in Prime's body shop might be about three business days. I really did not want to repeat this identical waste of time with another dealer. I called Tuesday evening; the car was still in the body shop. As I biked home, I felt really angry; but I knew that the school system in the US is so poor one (just check our ratings with OECD nations) that the staff reflected the outcomes of our "vaunted" schools. I read recently in a respected magazine that US students today are three times more likely to get "A" grades than they were 70 years ago. I assumed (based on my experienced with WFM and others' experiences) that I would find a similar situation at many dealerships: Russian roulette anyone?
I called late Wednesday morning and discovered that it was not ready. It did now had the plates (even though the salesman said that once I paid the balance the process to get plates and the insurance validated) by Monday. I called the business manager (Obed) who said he'd call back (not).
So now it is Wednesday afternoon. The salesman (Steve C) called me and said the car would be ready by 4 just to be flexible. I called another dealer for the availability of a Highlander. The salesman there said he would call back after he checked his inventory; he did about fifteen minutes later; he had none.
I am waiting to call around 3 pm to check the "progress". Toyota makes great cars; I have owned three: a Corolla in 1985 (lasted 125K before I sold it to a friend), an Xtracab 1990 (bought at Boch now Prime) that lasted 18 yrs and 250k miles, a RAV4 in 2009 that has 55K miles (and I hoped would be my last car if it weren't for my back and my desire to see the national parks out west as part of my bucket list; I'm nearly 68 yrs old with serious arthritic "issues"; I want to do the list quickly before and unless ....
My husband & I went to Fiore Toyota to look at a 2012... - kathyrenn17066
My husband & I went to Fiore Toyota to look at a 2012 Venza after we saw it listed on Fiore's website. I called Fiore first to make sure the Venza was still on the lot; this was my first conversation with Mark. I knew immediately after this call that Mark was exactly the person I wanted to deal with. We decided to go to Fiore - it was several hours after I spoke with Mark. Upon arrival, another sales person greeted us & I asked for Mark. Mark greeted us within a few minutes & greeted us by name. I was very impressed. He immediately went over the features of the vehicle, answered many questions, and offered a test drive. After the test drive, we informed Mark that we were interested in purchasing it. He immediately had our trade looked at & probably within 15 to 30 minutes, a deal was placed in front of us. We were very pleased & decided we would buy the Venza. At this point, he took the vehicle to fill up with gas & made arrangements to have the vehicle cleaned up. I would say within the the hour, our paperwork was complete & before leaving the dealership, Mark set-up the Bluetooth feature for us, reviewed the vehicle features, also the manuals & discussed servicing details. This was an easy deal for us because of Mark's expertise. He had tremendous knowledge of the vehicle & answered all questions with extreme confidence because there was no doubt of his knowledge. I will be happy to recommend Mark to anyone wishing to purchase a vehicle. He is professional, knowledgable & very personable. Thank you Mark for your vast knowledge & making this decision easy for us!!
Toyota of Braintree
Sales and leasing