Wonderful experience at Toyota of Braintree - Deb
I recently purchased a lease on a RAV4. Joe L. worked with me and did everything he could to get me the car that I wanted and could afford. When I picked the car up, Joe helped me program the audio and went through all the features with me; I felt very comfortable with the car when I left Toyota. Everyone at Toyota was very personable and eager to help. I highly recommend Toyota of Braintree. Ask for Joe L., you will not be sorry you did! Thanks Joe and the rest of the Toyota staff for making this process so easy and enjoyable!!
Top Reviewed Specialists At This Dealership
Sales and leasing
Sales and Leasing Consultant
Excellent purchase experience - anonymous
Salesperson was attentive and informed. All others on staff were helpful and competent. Management was involved and interested in dealership's performance. Excellent inventory. Facility was attractive.
Oil change - Jessica Ruivinho
Everything was great although the wifi wasnt working. The wait wasnt long and my service girl explained everything great. Next time i hope the wifi works.
Couldn't Be Happier! - awheaton
I have so many positive things to say about my experience here, especially after being treated unfairly at another unrelated dealership. I'll start at the beginning, I first started looking for a car because the transmission went in my previous one so it was unexpected that I would have to look for a new car in the middle of a semester at school & during the holidays. I tried going to the Toyota dealership in Auburn looking for a RAV4 or a Honda CRV in my price range and met Marque, unfortunately at the time they didn't have anything available but kept in touch in emails if anything came up. He honestly let me know that there was one that was a possibility but turned out to be unsafe to drive. So the search continued.
After a couple weeks, I looked at their website again and saw that there were a few cars that I would be interested in and reached out to Marque. Again, he helped me and researched all the possible cars all over New England that would be exactly what I asked for, but they sadly all kept coming up as on hold for other customers. 5 or 6 failed attempts later, and there was finally something available, but was in service when I came to check in. Determined, Marque was able to find one CRV that was available on the spot in the next town over, and rather than waiting and risking someone else buying it the next day, because they were literally going fast, he ended up driving me over to the other Toyota dealership so that I could test drive/bring the car back to Auburn so that I could have first dibs. FINALLY after searching for two months because my 2004 Ford Escape died, I had found the perfect car that was exactly what I could afford to spend on a car, a 2009 Honda CRV with awesome features too. Marque went above and beyond what I expected and made the entire process easy and painless. Given all the unique situations that came up, it was an amazing experience and I have been telling everyone!
I would also like to add that the whole building was under major renovations and every single staff member working there had adapted to the situation amazingly. They were sharing workspaces, using makeshift desk areas, running messages back and forth because the intercoms weren't working yet, using space heaters where needed, and just generally working well as a team through an otherwise difficult situation. It was obvious that they were making the best of it. Also, any time I came in and was waiting around, every staff member kindly asked if I was being taken care of. The customer service from not only Marque, but also Matt, and all the other members who helped with every step of the sale was above expectations! HIGHLY RECOMMENDED!
Buying used car - Sharon-RI
Sharon Jorde was very responsive to my questions regarding the used car and a pleasure to work with. I would recommend working with her to buy a car in the future! She is very professional, attentive and not pushy.
Always good experience when I am there. - soleperu77
I went to change my oil in both my Highlander and Tacoma and Tanisha was polite and professional and helped with both transaction and got me in fast and out fast and always enjoyed the experience there. I appreciate the snakes also so I can kill my appetite while I wait.
Good, easy to understand service - JASON BROWN
This wa smy first time leasing a Vehicle and the process was a breeze here. Nothing threw me off guard and I drove away with exactly the type of vehicle that met my needs.
Wonderful Experience - Britt617
When I pulled into the garage I was greeted right away by Peter. While Peter was checking me in he was asking me about my day. Peter was extremely friendly and had a great personality. Peter told me it should be less than an hour wait. I was sitting in the waiting area and about 20 minutes later Peter came to let me know my car was ready. I have never been in and out of the dealership in that short of time I was in shock. Once Peter finished with the paper work he went outside to help me find where my car was parked. I highly recommend Peter and hope next time my experience is just as great.
Best car buying experience I have ever had! - HappyRav4Owner
My husband and I live about an hour away from Wellesley Toyota, so my experience with them started out via email. I was interested in a no money down Rav 4 lease that they had advertised on the internet. Andrew Dion emailed me back with the details, and ran my credit application to make sure I qualified for the offer, before going there. He promptly answered all of my questions and let me know that my application was approved. All that was left was to pick a color...it was that easy! We went to the dealership and met Ray Glennon, who helped us through the lease process. It couldn’t have been any easier. Ray explained the leasing process to us and answered all of our questions. Everyone that we had the pleasure of interacting with there was amazing!!
Great Customer Service from the Sale Consultant - Funkybass
I leased my car with the help from Emad Boutros. For many years I have deal with car dealers and never experienced the service I received from Emad. He communicated everything, was on top of everything. I will leave message and responded within mins. Very helpful, he went above and beyond from the first time I walked in to the time I got my car. Financed Manager, Mike, and Benjamin very helpful too. I would definitely refer.
Service - Gigi123
I brought my Rave4 in for a regular service check. Peter checked me in and was very personable and professional. It was a very busy Saturday and I waited for my car. Peter quoted me 1 1/2 - 2 hours and he was spot on. It was a very good experience. I highly recommend this service department.
Awesome experience - r.norton
So my mother and i came to McGee to get information on vans for her cleaning company. Other dealerships we went to we were treated like crap because we weren't buying a car that day and were pressured left and right. My mother was to point of almost tears. We tried McGee as last stop for info for the day and just happened to get an awesome salesman named ray who gave us all sorts of info, went on a ride with us, and had no problem with us just looking. Will definitely be buying any vehicle we do buy from him and McGee because of the experience.
Over all amazing place - Cml01
Best dealership I’ve been too. I was helped the minute I walked in and had all questions answered promptly. Everyone was very nice and eager to help in any way possible. I will definitely be going back because of the simple fact that my time was just as important as there’s and that speaks highly to me. I hate waiting and they did not make me wait for anything, the minute they had info on my car I knew it also. Highly recommended.
Fabulous UNcomplicated experience - Golden1234
The folks at Copeland made our experience extremely friendly and uncomplicated. There was a minimum of back and forth with "management". Our salesman, Alan was able to move the process forward quickly. There was none of the phony negotiations and our time was not wasted. The business people were knowledgeable when laying out our options and were able to answer our questions. They even took the extract step to double check with Toyota on a question related to the extended warranty. We would highly recommend dealing with Copeland.
We have been loyal service customers for years but this is our first time buying a car at Copeland. They will be our first choice going forward.
Highlander to a Tundra - Higgy1976
This our 3rd vehicle from Sully bros and we have gone through George for each one. George is laidback in a manner where he isn't all over you pushing a sale. He is responsive to our questions and concerns in a timely professional manner. Working with George has been a pleasure.
Great service from Tony Francisco - Abraga
Everything went great. He was very friendly and knowledgeable. He knows his stuff, we are extremely pleased with how the experience went. Great experience in all.
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Second Purchase - Paul DeAngelis
Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership.
Great Car buying expereince - Anne-Marie Rocchio
We knew we wanted to buy a Toyota, but our sales experience. was great. There was no pressure and we purchased our new vehicle in a timely manner with a great deal of consideration to our time and schedule. We would highly recommend Balise Toyota to friends and family , and our sales associate Mohammed Alkabouni
Third great leasing experience. - EMS
Bob Ferguson was an excellent sales rep and very easy to work with. Paul Murphy was a great help to us in understanding the leasing process.
In sum, we are very pleased (for the third time) with our leasing experience at Lexington Toyota.
great job as usual - voke tech guy
I brought the car in for regular service. It was done quickly and with pride. The service department always does a great job. They hire the best technicians available.
Tarbox Toyota Rocks! - USAMaid
My sales rep was Bruno Porreca. I found him to be really on top of the entire process. He answered my questions, took me out to the 2018 RAV4 and showed me the differences between the 2018 and the 2017 that I was leasing. Then we took it for a ride, with me driving. I was sorry to read the less than glowing reviews here and there about Tarbox. My experience has always been superb. But again, you can't please all of the people all of the time, right?
Worst experience ever - Leftie Tom
Went In to look at car I found online guy named Dave beaupre he was the worst salesperson I've seen in over 40 years of car buying he was rude disrespectful and wouldn't show us the car we came in for and every time I'd try to talk he would talk over me and even went as far to talk down about the place he works for told me go head and call my boss I'll be gone anyway??? I only hope no one endures what I went through when trying to spend money which I eventually did but had to drive an extra 30 minutes
State Inspection - TLO
Quick service and comfortable waiting area. Ability to make appointment when it was convenient for me. I have frequented this dealership for years and I see the same faces in the service and parts areas. That, to me, says a lot.
Outstanding service - Jp
See Mike Proulx for service!! Fast and friendly!! He made sure our vehicle was in tip top shape for a long vacation trip. He gave me discounts and advised me of future needs. I am a customer of Colonial Toyota as long as Mike is there!!!
Service - TacoKid
As always Harr Service makes going in for Service actually kind of enjoyable. The staff is always very friendly, and helpful. Would highly recommend Harr for all your Toyota Service.
Fantastic! - Jdesmarais
I am buying my first vehicle from a dealership, and it was a great experience! Francesca is so friendly, patient and knowledgeable . It was a very easy process! Would definitely recommend coming here!!
Came in for a new ride, left with two - Ivan616
Had a really great experience with Brian Flowers. Went into look for a new car for my girlfriend, which we went with a RAV4. Was so happy with the no pressure/stress treatment that i came back a week later and bought a Maxima from Brian. I plan on going back in the future and have referred my family to him as well.
Boch service experience - Charlie6805
I took my 2016 Tundra for service this afternoon .
I called for appointment availability, I was offered an appointment for the same afternoon , I was greeted by advisor Peter , he was extremely pleasant , listened to my concerns and was knowledgeable about my pickup . The vehicle was ready when promised and I’m very happy with this service appointment .
Best price and best service - Sohail
Worked with Brian Walsh, Ron from finance, and Vlad. All three were excellent, the deal was way cheaper than anyone else offered, and frankly this was probably the best car buying experience a first time customer like me could have. Thank you!
Toyota of Braintree