Use Chris Adams!! - MikeParkLembu
I've worked with salespeople at a variety of dealerships. I've bought Lexus, BMW, Honda, more. Chris Adams is by far the most professional salesperson I've run into so far. He helped me close out on a 2017 Terrain Denali. I actually never even knew much about GMC except that they make trucks. Happened to be driving by on the way to a Jeep dealership to shop for the Grand Cherokee Limited, and thought I might as well do my due diligence and check out GMC since they had some good looking SUV's outside. Chris Adams happened to be the salesperson at the door, and I told him I was just exploring. He was the opposite of the hard sell, and more like a high-end concierge at a 5-star hotel. I work in Cambridge, and have done most of my car buying in Boston and Watertown, so it was completely random stopping up here in Lowell. So glad I did! Chris Adams basically asked me what I was interested in, asked interesting questions to try to figure out my goals, and only showed me cars that I might be interested in. When test driving, he also let me drive wherever I wanted with absolutely zero pressure to hurry back to the dealership. It really let me relax and try the car out. Then when we got back, he asked a few more questions to figure out how I felt--no pressure at all, he really was genuine in trying to understand my goals. I left the dealership thinking I'd end up in a Grand Cherokee, but after trying the Cherokee out and feeling the quality and comfort was a level below that of the Terrain, I waited a couple days before contacting Chris again. Not a single phone call from the dealer, which is what I'd requested, since I find phone calls and voicemails tiresome. We started the process over email, and Chris was super responsive and detailed.
A 10 out of 10 experience, I would get another GMC when it's time to get another car if Chris is still around just to deal with him.
Great experience! - DJ2420
I purchased a used vehicle from Swanson a few weeks back. Great experience. Andrew Dill was professional, honest and knowledgeable. He was also great at returning my calls and keeping me informed throughout the process. Would definitely recommend giving Andrew a call!
Moore duo - Dcarroll27
Mike Moore and his nephew Dan once again proved how lucky Deluca is to have them. Another DiPietro truck delivered by the dynamic duo. Mike was on vacation and Dan stepped up when I walked in to your dealership at 4pm on a Friday with check in hand for full payment. Within one hour Dan dealt with our insurance carrier, got truck ready and plates installed. Mike was on my cell throgout the process making sure it got delivered.
2016 GMC Terrain - Mathew1978
Wonderful extremely helpful great pricing. Jack was my salesperson great at explaining all the bells and whistles that came with the car. Even offered to come to Maine and pick me up so I could have the car. Everyone I dealt with from the first steps onto the lot to the signing of the papers made it an easy and helpful experience. My son is even considering purchasing his next Yukon XL from the same dealership. Would highly recommend them.