Exceeded Expectations! - AshleyMay91
John Hannon makes your car buying experience wonderful! He takes the time to give you all the information you need and goes over all your options. He was never pushy, and made us feel completely comfortable. I loved that I could fill out the credit app online and search for vehicles through the website. I went into Merchants knowing exactly what I wanted to buy and they helped make that happen without feeling rushed and we left feeling extremely satisfied with our purchase. John introduced us to the service department before we left so that when I come back for routine maintenance I know exactly where to go and who to see. I would highly recommend John and his expertise to anyone in the market for a vehicle at Merchants!
Top Reviewed Specialists At This Dealership
Great Experience! - Mac
Nick did an amazing job delivering our new vehicle, we saw it on their easy to use, informative website and had it in our driveway the next day. They also gave us a great deal on our trade-in. They are professional, easy to work with and honest! I highly recommend Comet Auto!
Excellent Service - Brad18
One of the best buying experiences I’ve had. I would recommend Mastriano Motors if your looking for a smooth and easy purchase of your next truck. The guys are very knowledgeable and friendly. I was in and out of the dealership fast. Very pleased!
Sales - Finance
Great place to go if your looking for a new used car - Shawna
I’ve bought many vehicles from auto wholesalers of Hooksett been satisfied every time I would recommend them to anybody Ben is a awesome sale man thank you Jon Kelly for everything you have done for us
Excellent experience by sales and finance... - Ev
Jason did a great job. He managed the details in a timely fashion. Nancie was superb securing a great interest rate and managing all the financial details. This was an excellent experience.
Nice gerald - Luisfeliz1980
an excellent customer service. And many facilities for it to come out well assembled a very well qualified personnel .. and a variety of spectacular and very good conditions
Best car buying experience EVER. - tmp65
I hate buying a car, haggling, waiting hours on end, the list goes on. Thanks to the amazing job and concierge like approach both Mike Parola (Sales) and Dan Reitz (Business Manager) took in my new car purchase process...I'm a customer for life and will highly recommend Mike to anyone who is looking to buy a car.
I actually enjoyed the process and wasn't pressured to buy the extras. They just educated me on all that was available, no hard sell, just letting me know my options.
Mike even went through setting things up with me inside the car and walked me through the features.
Great dealer. Great people - Brenmac
it started looking for a car online and I found one that I fell in love with at Husson motors, I emailed them and said it was still in stock so I went and spoke with John, I have to say he is such a great person to work with and is very understanding. I had no troubles or problems during the process. My girlfriend and I traded in an SUV for an impala and we were in and out in less than a week! Great place and great people! Would highly recommend this dealer to anyone in the area
Excellent - Rich
Got a really good deal on a 4x4 truck. Special thanks to Will for all his help. I would recommend this dealer to my friends and family members.
Great Suv - mariagrapp
I usually don't leave reviews but I purchased a mid size SUV at Route 111 auto sales in December and was pleasantly surprised. This was a pleasant experience with no pressure like most used car dealerships. The staff was very pleasant and helpful and all the cars come with a 1 year warranty and it does not cost extra!!! I will be sending everyone who asks here for their next vehicle.
Best customer service ever - Rissa
These people go beyond the call of duty to make things right. Feel confident in purchasing a car here. They will make a lasting impression on you.
A Real Pleasure - Dianna X
My sales person, Ronald Harrison, was awesome. He made it such a fun experience. His product knowledge was excellent. We got a beautiful Honda and we are out of our minds happy!!!! We chose Peters of Nashua because my son bought a car at Peters of Nashua and recommended the dealership to his father and me. We will be returning to Peters for out next vehicle purchase and will ask for Ron Harrison, Thank you Ron!
A worthwhile experiance - 05sporttrac
This is a very professional and courteous used car dealership, a joy to work with!
I have recommended to many people already. i will look to them again in the future.
Traded my 2001 f250 diesel for a 2006 f350 v10 Dually - Vulture 17
Traded my 2001 f250 diesel 4wd super cab LB for an "as is" 2006 f350 super cab V10 Dually LB. $1100 in repairs later and I couldn't be happier. Great truck, great deal. Dan is a good guy to deal with !!!
Very good experience.... - Priscilla123
The office was nothing fancy, but they have a pretty nice inventory. Mike was the sales associate that showed me the vehicle I was interested in. No pressure very relaxed process from start to finish. After the sale had a couple of minor problems that were corrected immediately with out any attitude like I've had with other small dealers. Overall a very good experience.
Smooth purchase of 08 F-350 - Melissa
Went in to purchase a truck for hauling my horses. The staff was friendly professional and very helpful. Paperwork was done in a jiffy and I couldn't be happier.
Awesome group of people - stevedemos798
After buying my truck from here I. still visit their detailing shop. They leave a truck superbly clean and I continue to use their NAPA service dept for oil changes,
BEWARE - Jessica Dennis
I went into this dealer hoping this car shopping experience wouldn't be as bad as the rest, but obviously I was so so wrong. I started off by doing my research, saw that this place had a decent rating for being a small business dealership, that also works with bad credit. Initially, you will FEEL as if they are helping you. But they aren't. They are slithering around waiting for you to turn away and take complete and utter advantage of you. I went to test drive the car, noticed that the heat shield was falling off the exhaust, but other than that it was a decent car for the price. The salesman states they will fix it, detail it and have it ready for me by friday. He then proceeds to tell me I need $1900 down according to the bank. hahahah. the bank, he ment his pocket. I give him $1500, and sign a note to pay the $400 by such and such date. Before I leave I explain that I am a nurse, and work very hard to help people and just want one car salesman to be honest with me. He says thats their motto. hahahah. I give him my money and walk away with a big smile, that this was finally going to go well. Well, red flag number 1: I come back friday, the car isnt done. Its still sitting there. I wait another week. its ready. I love it. I go to sign the paperwork, and I do see a few things in my contract that didn't add up. My car salesman summed it alll up to be the bank. I figure fees are fees, cant get around them. okay, I sign the papers. I drive away, and a few days later I get my " welcome" call from the bank. Red flag # 2: We start to go over the contract and she states that I only put $1100.00 down. No, I put 1500. They also stated that there were no " fees" and they are demanding me! , the buyer here, why he took the other $400, like I have no freaking idea ask him. The bank is firm they wont go through with the loan until they find out why they took the $400. Sevan states it was all the other " fees" but cant utter one word toward what fees that money was put. They then said it was too fix the heat shield, that was fixed PRIOR to the purchase and was bought with a bumper to bumper 90 day warranty. In looking over the contract with a financial person, they charged me $900 more for the vehicle then it was priced, charged me $400 for "expenses to fix the car" they cant explain , the promissary note they made me sign for $400 was for their pocket, not the bank. They also charged me DOUBLE document fees by adding it into my contract twice, overall A MONTH into buying my car, these people are still in my life. He still texting me, asking me to come and and talk, come in and talk, come and talk. I dont have time to come sit and visit. I dont know what other car dealership has customers come in for weekly visits to lie to the banks. " lets figure it out and call the bank together", no thanks. the first payment is coming up, we still don't have this settled because the bank wont let these crooks off without a good explanation. At this point the promissary note has been null and void but they wont give back my $400. Sevan auto is a bunch of Crooks. Criminals. Liars. If the bank im working with hadn't initiated that welcome call I would have lost over $2200 to these cheating, stealing, no good people. PLEASE do not buy a vehicle from this place. please take my experience and run!
GOOD DEALS + FREE FIRE xxxxx!!! - josephsevastian
This is the first time I ever wrote a review on a vehicle purchase. Both Big Mike & Mikey were extremely friendly and went over every detail with great patience and concern for my needs. My family and I test drove 5 different vehicles before we made the final selection. Every single vehicle that we drove was a good deal which made it hard to make the final selection. Poor Mikey had to move over 20 cars to accommodate us, you’ll know what I mean when you visit them. Their cars are stacked like sardines, but I got to tell you, every single one started right up on the 1st try! I appreciate that they showed me the title and the title history report prior to making the purchase and did not rush through the paperwork, but explained every document in detail. The whole atmosphere was very low key without any pressure. This was the first time that I did not haggle over the price of a car! And yes, you got to love the Fire xxxxx at the end of the deal!
Amazing Delaership ! Tully BMW Manchester - AWEL2012
We just purchased our 3rd BMW from Tully Manchester. The quality of the sales and service people keep us coming back. Dawn is absolutely amazing as are Chris, Ryan and team, simply the best! Very Knowledgeable, thorough, professional and relentlessly concerned with ensuring that you find the right car and continue to exceed every expectation including the entire purchasing process. This is the team and dealership to buy a BMW from if you are in the market.
I had great service and got a good deal - Ryan
I bought a Honda Passport there. It's still running great. It was in good shape and I got it for a good price. They give you the option of buying warranties, for 3 months or more, even on older cars, which is a nice feature.
highway robbery - carguy978
found one of their ads on craigslist. went to check out an suv they had listed on there. very shady from the start. the guy taking care of me kept mentioning how the suv needs nothing, he’s driven it a bunch of times to run errands, it’s close to perfect, etc. 5 minutes into checking out the car, i notice it has a cracked taillight, a cracked windshield, center console has a panel that was all bubbled up, also its a “clean” title car but has some obvious body work done in the rear with some overspray to cover it up, and brakes pads and rotors for sure needed some attention. which was the complete opposite of what the sales guy is telling us. every time i mentioned something to him it was a followed by “that’s an easy fix, it’s normal for a used car”. price was not negotiable whatsoever, even after pointing out all these obvious defects. taking into consideration it was also priced higher than kelley blue book. they offered to fix it all and get it ready for us since we were interested but kept asking me to put down a deposit multiple times so his manager can know i’m “serious”, also mentioned that if i changed my mind after i put down a deposit he can definitely refund me. that they do refunds on fridays. the next morning after checking out the car i decided to back out and gave them a call. they basically told me that they already started fixing the car and that is non refundable. mind you i was checking out this car at 7pm at night when they closed and i gave them a call at 10am the next morning. they are basically using my deposit to fix the car for the next buyer. anyone going to this dealership i’d be very careful. they talk up a big storm but their words never match the paperwork. is not the first time they screwed customers out of their deposit and it won’t be the last. check out any car they are selling to you thoroughly and make sure anything they need to fix is in writing, word of mouth is a big game to these guys. some of their cars need a lot more work then they tell you. read the fine print with these guys.
Great auto repairs - Margovin
Been going to these guys for two years they’re honest they do great repair work in a timely fashion and a costly manner I would definitely go back to them
Terrible Dealer - Jordan
I purchased a 2006 Volkswagen GTI from here back in June of 2016. It needed new brakes, tires, and the headliner was completely down. The owner told me everything would be fixed after I bought the car. The day I bought the car I went out back to see it and I saw them “repairing” my headliner (the cloth on the roof of the interior) with Elmer’s wood clue and a stick... needless to say, the minute I drove off the lot, the headliner came down. Didn’t fix the brakes or give me new tires which are still bald because I can’t afford new ones.
I went into the shop easily over 50 times in the last year and they always told me “we ordered your headliner by t can take a while to get here” so after a year I was getting really annoyed but still hoped that they would do the right thing and fix it. So I called them exactly 1 year from my purchase date and was told to stop being an idiot and they hung up on me 3 times just for asking when they were going to fix it. I am currently planning to take them to court due to the fact that because they didn’t change the brakes, my entire car needs a lot of work. The headliner has completely come down and I had to staple it back up but I can’t drive with my windows down. Honestly the worst company and customer service I have ever seen and their customer prove it. I’ve heard him on the phone with other customer sayin “it’s not my problem anymore” or “you bought it “. If you’re going to buy a car, do yourself a favor and skip over Savic Auto Brokers. Terrible people
Great experience - Rebadrienne
Great service and experience. Anthony helped us get all set up with a perfect new car for our family. Would highly recommend. They went above and beyond to help us and even played with our 2 year old while we were waiting. If you are in need of a car I would highly suggest going here!!
Never go here !!! - Doug Bronk
Never go here . Shady as night time gets. I bought a 2004 Acuara MDX , they told me my loan amount was $5,000 . They didn't give me paperwork because they said they had to wait for bank payout. They mail me papers over a week later and my loan was increased $2,500 !!! After interest that means I paid $12,000 for a 14 yr old vehicle.!!!!
It was supposed to be $2,000 down and bank loan of $5,000 . They magically jumped my loan by over $2,000 which with interest was $3,250 over what I agreed to
Look elsewhere to purchase a used vehicle - junkcorvette
This dealer including dealership owner Kevin will make any kind of promise to get you to purchase vehicle and will not make good on any off them.
I purchased a Corvette and an agreement was made on paper and in a text message to have certain items repaired. Non of the repairs were performed. The paperwork that we signed was omitted from the paperwork that was handed over along with the signed 30 day 1000 mile warranty.
I had to spend $4000 to repair this vehicle the first week of ownership.
Prefer them for the worst experience - gkhnv
The dealer is not even worth a 1 star. Chris is a crook and never believe his sweet talk. He lies you and never gets embarrassed. They dont keep their word. He offered a 1 month warranty but never backed it. There had been several problems with the car even in the first month but the only thing he said was that is your car dont write to me. When I asked to have they did not even provide CarFax report. They have not done emission inspection, there are 3 different tires on car and a lot more. Whatever he says double check another 1000 times. I prefer you not to go this place unless you wish your worst car buying experience. I spent on car already $2k and there is still waiting to be repaired after 'a so called-excellent condition' car I bought.
Bad product, worse customer service - Jillsno21
Do not buy a vehicle from this establishment! Not only did the subpar vehicle I purchased have lots go wrong with it weeks after I drove it off the lot, but the employees Jon, Steve & Jay, and messed up the paperwork with the warranty company and straight up lied about taking the steps to fix it. The end result was me spending hours on the phone. Nobody seemed apologetic and in fact seemed surly. Bad product, bad customer service
Scammed out of my first car - Joshd603
I wouldn't suggest this company to anyone I know.
I leased a vehicle (with $1,000 down) from them and within 3 months
the car now needs $1,200 worth of work. i had recently put in $250 worth of work to fix a previous problem before this occurred as well. They purchase trash cars and put the bare minimum of work into them, before pushing it off onto some unsuspecting customer. All Merrow's Wholesale Auto is, is a glorified chop-shop. I wish there was a rating lower than 1 star.
Merchants Automotive Group