Found the right car with the help of Lilia and Heather. - Wendy
The patience, friendliness, efficiency, informed helpfulness and availability of the workers at Wallingford helped us finally find the right car for us. They were great.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Accessory Sales Manager
Greay Experience - Yolly06
Kayle is so professional, honest, and patient. He answered all the questions I had, he was so kind and respectful. Definitely, Kyle was very helpful in this purchase.
Outstanding and Honest 2 thumbs up!!! - ART
Hello all!! Absolutely the smoothest and less stressful visit to a car dealership I have ever had! I traveled 124 miles to look at a van lol. The manager I met online assured me the van was 99% perfect inside and out. I took the chance being a very hard sell. Oh baby the van is Beautiful just like he said. Buy there it's worth the trip
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
Sales and Leasing Consultant
Customer for over 15 years - Aneel
I’ve been working with this dealership for over 15 years and they are very helpful and very friendly Issa and stephan did a great job getting my car ready before I even expected
Sales and Leasing Consultant
Friendly personable experience - Jessica Duval
Great service and took the time to show me all the books and crannies of my new car. Koren was a great salesman and I never felt pressured.
Sales & Leasing Consultant
Couldn't ask for more! - BeauK
First and foremost, thank you Jeff (JD) Lewis! I was in the market for a Toyota Highlander for my brother, his fiancé, and their baby on the way. Being a car enthusiast myself, I was very excited to help my family get into a reliable and safe vehicle and in my opinion- Toyota's are the best! JD and many others at Colonial worked closely with my family to meet their needs and find them the best vehicle at the best price. I was amazed at how many different models and trims they stocked as well. In the past, Colonial's small size hindered sales and with their new lots and over abundance of inventory, they are now fully stocked! Having bought many new/used cars in the past, I have never in my life had the luxury of having all trims (Highlander) laid out with multiple colors and options to pick from. From the sale working with JD, to the management of Teddy and the finance of Eric, my family couldn't be happier. If you are in the area and are looking for a knowledgable sales specialist, I highly recommend contacting Jeff Lewis. He not only knows the ins and outs of Toyota, he was kind, honest and respectful to my entire family. If you're a realistic buyer, look no further than the crew at Colonial! Thanks again guys!
Middletown Toyota - Maria
Great service crew, and expediant service. Service writer was very courteous and knowledgeable. Would highly recommend. I would recommend the dealer get some new waiting furniture because the seats are so saggy that the are not comfortable while waiting. Otherwise I really appreciate the service provided. Thank you.
Internet Sales Consultant
Great service - Sk1766
I was very pleased with my experience with McGee, Mark made the buying process easy,friendly, and overall pleasant. I would recommend McGee to anyone looking to buy a new or used vehicle.
Truly exceptional service - Mike C.
Mark and Nuno were extremely professional and patient with me throughout the whole process. They answered all my questions about my options and went above and beyond to get me a great price on my new car.
They take care of you - Bronxee29
Specifically Andy Hall and Jason Rivera do a great job
They meet our needs and we will continue to go back for all of our car needs
New Millennium Sales
Very nice sales man - MARLENE LAMB
I want to give my sales man a big thank you from the time I walked till we drove away with our gmc truck he was the sweetest guy his name was Bob kittle helped my husband and I
Thank so much ...
Used Car Manager
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Great dealership! - Larry
Highly recommend Torrington Toyota and Randy (salesman) in particular. Had to retire my old Camry with 275,000 miles on it and replace it with a 2018 Camry. They’re pleasant, easy to work with and Randy won’t pressure you. They also don’t play games with financing like so many of their competitors do. 0.9% right off the bat! Thanks Randy!
Fee wasn’t paid - Squish8480
We were told by the sales guy that the lease termination fee would be covered if we bought another car from hoffman Toyota. It clearly wasn’t and haven’t heard anything back from Hoffman ownership. We just got the fee in the mail from Toyota for $350. We just want it taken care of. We were also told that the remaining lease payments would be taken care of but they didn’t cover them all. I had to call in and get that fixed a few months back which hurt my wife’s credit as they didn’t make the last payment. My family buys a ton of cars from hoffman but I think that’s going to change.
Update:Taken care of and clear miscommunication
It was just awesome - Abdul
Very excellent experience, Chris was very friendly, every time he explain something after he will ask if I ha e any questions. Which was nice of him
Great assistance and positive experience - DanCal92
Everyone is very helping and willing to assist in any way possible. The team worked at their best with me in getting a new car and the outcome wasn’t very positive. Definitely an overall great experience
caring and understanding - catmom51
Very knowledgeable and friendly staff. Made the whole process painless (and fun). I think I have definitely become a member of the "Toyota family" and would highly recommend them!!!!!
Lynch service dept - Toytruck
Lynch Toyota has an excellent service department. I should mention “Wayne” in Service always goes the extra mile to get things done and is most honest. I feel he truly cares about both his employer but also the customer. I did not purchase my vehicle from Lynch but have done 12 years of service at Lynch. I would absolutely purchase my next vehicle from this dealer And recommend their service dept.
Sold me a Damaged Used Car. - Stephen C
I bought a 2014 used Subaru Impreza and have had no end of problems. I bought it with a warranty that cost over $2k and the warranty has helped with exactly nothing. I've had starter, battery, brake, alignment, tire stud, windshield all replaced or repaired within 6 months of purchasing this car.
I asked for some help with a bumper problem where it would brake off in a car wash and they begrudgingly agreed to help after an hour of begging. They didn't fix it right and it broke again and when I called them to politely ask if they would help again the Sales Manager John instantly got upset and told me they aren't responsible for this type of thing and was very rude to me.
How crazy am I to think a car dealership I bought a used car with a warranty from would actually fix ANYTHING. I repair computers for a well known company and if you buy a refurbished computer with a warranty they will fix things that is obvious the customer damaged as long as it is somewhat uncertain as to how it broke. Here I buy a damaged car with a warranty and it's not their problem.
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
They refused to listen to a noise my car was making - Ripped off by greentree
I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise.
(I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!
Toyota of Wallingford
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