Service Extravaganza of Happiness - Happy Dad
Almost 12 years of perfect, wonderful, careful, kind service. Ronnie, kevin, Jose, Debbie and all the rest have ALWAYS taken such great care of me. 215,000 miles and going strong. All thanks to all of them. I have NEVER taken my car anywhere else to be touched by anyone. And look at the results. I plan to get my kids a Rav 4 specifically because of the quality of service and care I have enjoyed at Toyota North/Rivera Toyota over the past 11+ years.
Top Reviewed Specialists At This Dealership
Master Certified Sales Consultant/Internet Management
Great guys selling great cars - David
Driving Toyotas in Europe I sweared I will not buy a Toyota ever in my life... And here I am leaving review of Toyota's dealership :-) so far great experience. We will see how things will work over long term as we are planning to get 2nd car this year.
Great dealership and a great salesman - Richie 2018
It was my first time at sunrise Toyota my experience was great Micheal was great from the start I told him what I wanted and what my nugget was and after a bit he worked out a great deal for me. Beautiful looking RAV4 I love it. Thank you Micheal. And to all the staff 👍👍👍👍👍😊
consistency and excellent service - Ruggles
Emerson is the best! Knowledgeable but not pushy, helps you to find what works best for you! He cares about the outcome. My experience at this dealership has resulted in three purchases over the years..
Great Buy! - Mr.Bakre
Purchased my 4runner from Alex Pastrana. He made me feel comfortable with my purchase. Helped me out locating the perfect one I wanted and set-up everything for me.
New car lease - Gbear24
Green tree Toyota was a pleasant experience from the time I arrived to the time I left with my new truck. Rick was a pleasure to work with.
Sales & Leasing Consultant
Excellent experience - petes12
First time dealing with this dealer. The salesman, Dave Goduti is what you want a car salesman to be. Honest, up front, respectful, and most importantly, got a great lease on a 2018 Highlander. After reading reviews of a few other Toyota dealers, it was an easy decision to choose Hartford Toyota. After being spoiled dealing with Lexus dealerships, I wasn't sure what to expect. I guess Hartford Toyota got high ratings for a reason. Can't speak for all the sales staff, but Dave was great, and had an equally straight forward and low pressure experience with Tony Mumtaz. Highly recommend!
Outstanding In Every Way - Max
Nick and Jeffrey were extremely professional. They actually listened carefully and were immediately responsive. I would recommend them to anyone looking for a first class experience.
Excellent experience - Mike S
Our lease was up with the Highlander and we decided to go with the Sienna. The salesman, Dan Flores was excellent. He knew what we needed and fulfilled all our requests. He was very knowledgeable about the car and took his time to explain and show us all the features. I would highly recommend Curry Toyota
Good Dealer Experience - Andy829
I bought a Prius Prime at Smithtown Toyota and found the experience to be beneficial. My salesman, David Moshinsky, was very helpful. It took a while to complete the transaction, but they were busy and there were other extenuating circumstances, but overall, I was pleased with the deal.
Professional service - Stella15
Always very professional and quick. The service dept has pleasant staff, they make sure you are comfortable while you wait and explain everything when they are done! Great experience!
Buying a new car - Kat
Nelson was very knowledgeable and courteous. I would definitely send people his way to purchase a vehicle. I look forward to talking to him in the future.
very pleasant and efficient - ss609
Polite, helpful and useful. I was kept informed and treated well, and the car is running nicely. The car wash is an extra nice touch at the end.
Senior Sales Consultant
General Sales Manager
Ask for Joe - Michael Macrides
I highly recommend Joe DePinto for anyone purchasing a car at Riverhead Toyota. He was courteous and patient, and made sure that we were happy with the vehicle that we purchased. My wife and I couldn't have been happier with our experience.
highlander maintenance - Lore von Hoffen
Kind, courteous, timely service, but the pricing and labor is quite expensive, I would like to stay exclusively with Toyota for my maintenance but as the car is now passed it's warranty, I am looking to seek out a service station with parts and labor at more competitive pricing. Without fail I come in for one reason and the mechanics find three more things that need to be tended to whether immediately or preemptively. I was in 3 weeks ago and none of the problems detected yesterday were ever brought to my attention.
Sales Associate / Product Specialist
Great! - EMILYKSHOK
Thank you for the help in purchasing and financing a new car, it was a good experience and I would come back for future car purchases.
Internet Sales Manager
New/Pre-Owned Sales Consultant
Sales and Leasing Consultant
Very helpful and accomadating - Mkeddy18
I recently was in an accident where my car was a total loss and Mike and Dave at Stephen auto mall were able to get me in a 2015 Nissan Altima in only two days. I have worked with Dave in the past on my previous vehicle and he is great. Working with Mike on this vehicle was also a pleasure. I will definitely refer them and Stephen auto mall to my friends and family.
New Millennium Sales
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Many Thanks to Tee " The Truck Master" - Sue13
After several unsatisfying forays to other area dealers I had a super experience with a no "sillyness" deal on a beautiful 2017 Tacoma 4X4. Finally scored the elusive stick shift. Ended up with more do-da's than I would normally want, but it was all part of the deal. Thank you Tee! Thank you Dana for making the finance part doable and reasonable.
Went to dinner to celebrate and watched 2 different guys admire my new truck in the parking lot!
Fee wasn’t paid - Squish8480
We were told by the sales guy that the lease termination fee would be covered if we bought another car from hoffman Toyota. It clearly wasn’t and haven’t heard anything back from Hoffman ownership. We just got the fee in the mail from Toyota for $350. We just want it taken care of. We were also told that the remaining lease payments would be taken care of but they didn’t cover them all. I had to call in and get that fixed a few months back which hurt my wife’s credit as they didn’t make the last payment. My family buys a ton of cars from hoffman but I think that’s going to change.
Update:Taken care of and clear miscommunication
Truly expceptional - Florajak
Chris mrijaj was amazing his knowledge and personality were a package deal. I had a great experience and i would go back to him in a heart beat
Truly Great Experience - New Management - alexpash31
I visited some other Toyota dealers in CT and they were terrible. High pressure sales practice looking to lock you in to sub-par deal. I explained that I had this experience to Eddie at Toyota. He didn't ask me what their numbers were, he just asked for a chance to quote. Of course, what did I have to lose. Well, I've been in the old dealership under previous management called "Branch" and they were thieves, but my ultimate first goal was to just get a good deal on paper to beat up other dealers with. The next thing I know, this guy comes in $2k less than the other guys were asking. No pressure whatsoever. I don't have all day to screw around with car dealers. I bought the car on the spot. Had lunch. Drove home with it. Eddie was totally awesome. No high pressure anything. No BS. Really easy. I would highly recommend.
AWFUL CUSTOMER SERVICE - Katie T
This is the worst dealership for service and customer service. From the receptionist in service to the mechanics to Mike Lynch himself. l brought my car in for an oil change and they never even told me that my cabin air filter was “in the red” when l called to inquire Stephanie the receptionist transferred me to a voicemail of someone that had nothing to do with lt. Kevin the service manager couldn’t even offer me anything for the inconvenience of having to come back in. Bonnie who is Kevin’s boss never responded to my complaint email and Mike Lynch the owner said he needed to look into the awful customer service given by the 5 different people l dealt with and then never even called me back. To top lt off o received an email stating that their goal was great customer service etc. Anyone that buys a car here is crazy. After this experience l will spend the rest of my life making sure people know how they treat customers that have been loyal to them for the past 15 years!!!
Came in for a new ride, left with two - Ivan616
Had a really great experience with Brian Flowers. Went into look for a new car for my girlfriend, which we went with a RAV4. Was so happy with the no pressure/stress treatment that i came back a week later and bought a Maxima from Brian. I plan on going back in the future and have referred my family to him as well.
best car buying experience - mary
I bought a car from John Woo at this dealership. He is kind and considerate while always being professional and efficient. Everyone that I met there was very nice. This was by far the best. I will recommend this dealership and John (and Ryan) to anyone I know looking for a car. Thank You all, Mary
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
They refused to listen to a noise my car was making - Ripped off by greentree
I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise.
(I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!
Toyota & Scion of Wallingford
Sales and Leasing Professional
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
New Country Toyota of Westport
Accessory Sales Manager