Awesome experience - lyd123
They made my experience of buying my first car so easy and stress free. They were informative and quick. They were willing to work with me and my tough work schedule and give me an awesome price on my dream car. Could not thank them enough. Shout out to Neal and Sam. Keep up the good work guys. Highly recommend.
Top Reviewed Specialists At This Dealership
Sales Consultant - G&J Pre-Owned
Great Crew - Alveardiego
The guys were great getting us a brand new SUV for our family. I would recommend them and go back to them in the future.
New Jeep Purchase - MNPoughkeepsie
After owning our Jeep Grand Cherokee for 20 years, it was finally time to look into purchasing a new vehicle.
There was no question that another Jeep was our Number One choice! Our salesman, Anthony
Pappalardi, guided us through the process of test driving various models, explaining many of
the features of the new models and answering our many questions.
Anthony helped to make our purchase decision and the entire process very pleasant and comfortable!
If you have decided a new vehicle is in your future, we highly recommend Anthony and the Dutchess Chrysler Jeep dealership!
Absolutely Great Experience - Ray Majette
I love this dealerships service department. They are very knowledgeable and understanding. I have dealt with about five different Mitsubishi dealers and these guys by far are the best. It's really a great feeling when you're driving to have work done on your car and it's to a place that you trust and know you're going to be treated wonderfully. Their service coordinator Emily is such an awesome and helpful person. My last visit was for a three hour appointment and they shuttled me to the local mall to kill time. Thank you guys.
Don’t go there for service - Angryblue
The service center is overpriced and the employees are rude. I got tricked into going because a recall notice on my car was sent to my email. I brought it in to get the complimentary service done and then I got tricked into paying for an inspection that clearly wasn’t going to pass, I was quoted about a grand for other work that was needed. I said no and was told I had an hour to go pick up my car.
I ended up being stranded at the dealership for two hours because I had to get my car towed to a local mechanic. Since they took off my inspection sticker. The mechanic quoted me half the price for the work.
Love our car - Science1213
Went to mitsubishi for a new car and loved a used car more. We got our car the next afternoon when I took my mom to pick it up she said she loved it! The staff was very nice and helpful. My husband went back for floor mats a week later and was very happy.
The Sales Manager yelled profanities at my wife! - Unhappy customer
This was the worst buying experience I've ever heard of. They tried to get finance info from my daughter before even showing her a single car. When my wife pointed out she should at least test drive a couple cars before filling out anything, the sales manager (who identified himself as Ron Souza) screamed at her, using profanities and told her to exit the dealership. He also used made a disparaging mark about my wife to our daughter. I hope this dealership loses it's franchise. The salesman was kind, but the manager spoiled the entire process.
Brian Sheedy - New Car Purchase - Anna
A month ago I walked into your dealership and had the pleasure of meeting your Sales Manager Brian Sheedy.
As I wanted to be sure that I was purchasing the right vehicle for myself, I had returned on several occasions to speak with Brian and to test drive the vehicle. On all accounts Brian was patient, understanding, personable and extremely knowledgeable about the vehicle and warranty information. I purchased my 2015 Mitsubishi Lancer as a direct result of working with Brian.
I would 100% recommend my family and friends to shop Dutchess Mitsubishi and to work with Brian on all future vehicle purchases.
I also had the privilege of working with a young man who processed my paperwork for the vehicle (please forgive me, as I do not remember his name), but he was very informative, organized and took time out of his schedule to go over all aspects of my vehicle with me.
Unfortunately, the only drawback to my experience was dealing with your Finance Manager. I felt the he was rude and lacked any compassion or understanding for my situation and was unwilling to seek other avenues or alternatives to assist me. The truth is, ONLY after speaking with Brian again and ensuring that I would not have to deal with the Finance Manager directly, did I decide to make my purchase. Brian truly went out of his way to assist me.
Thanks Brian for making my decision easy!
~ Anna Burns