TOP LEVEL EXPERIENCE - derekjbedell
I purchased my 3rd vehicle and this was by far the best experience I’ve had. Steve was very knowledgeable, enthusiastic and warm. He made the time spent well worth it. You must be very proud to have such a top level guy as part of your team. Well done and genuine thanks!
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Accessory Sales Manager
Greay Experience - Yolly06
Kayle is so professional, honest, and patient. He answered all the questions I had, he was so kind and respectful. Definitely, Kyle was very helpful in this purchase.
Great service - Francisco Zea
Everyone at Hartford Toyota were a huge help in getting me the perfect car for me and my family. Very few dealers offer that kind of service.
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
Sales and Leasing Consultant
Great Service! - david.winderbaum
I was handled quickly, everyone was professional. The whole process was clearly explained to me. I would gladly come back. They take customer service seriously
Certified Sales Consultant
Great experience! - ZAQ!zaq1Z
I originally made all my correspondence with Richard through email and he was very helpful with my inventory and scheduling questions. Once I came in, Rick helped me find the car I wanted and work to get to the price I was willing to pay. Nice guys. I would definitely come back again when it’s time for my next new car.
Sales & Leasing Consultant
Business Development Manager
Not stressful, enjoyable - Debbie38
One of the best car searching days I have ever experienced, Chris Wolf was very helpful, he didn't push he let me take my time
Couldn't ask for more! - BeauK
First and foremost, thank you Jeff (JD) Lewis! I was in the market for a Toyota Highlander for my brother, his fiancé, and their baby on the way. Being a car enthusiast myself, I was very excited to help my family get into a reliable and safe vehicle and in my opinion- Toyota's are the best! JD and many others at Colonial worked closely with my family to meet their needs and find them the best vehicle at the best price. I was amazed at how many different models and trims they stocked as well. In the past, Colonial's small size hindered sales and with their new lots and over abundance of inventory, they are now fully stocked! Having bought many new/used cars in the past, I have never in my life had the luxury of having all trims (Highlander) laid out with multiple colors and options to pick from. From the sale working with JD, to the management of Teddy and the finance of Eric, my family couldn't be happier. If you are in the area and are looking for a knowledgable sales specialist, I highly recommend contacting Jeff Lewis. He not only knows the ins and outs of Toyota, he was kind, honest and respectful to my entire family. If you're a realistic buyer, look no further than the crew at Colonial! Thanks again guys!
great as always - ROVER.REVIVAL
i received a prompt diagnosis. the service and repairs were reasonably priced. the work was done competently and with quick execution and explanation of repairs. excellent communication from the service reps and very personable and professional staff.
Internet Sales Consultant
Truly exceptional service - Mike C.
Mark and Nuno were extremely professional and patient with me throughout the whole process. They answered all my questions about my options and went above and beyond to get me a great price on my new car.
They take care of you - Bronxee29
Specifically Andy Hall and Jason Rivera do a great job
They meet our needs and we will continue to go back for all of our car needs
New Millennium Sales
Very nice sales man - MARLENE LAMB
I want to give my sales man a big thank you from the time I walked till we drove away with our gmc truck he was the sweetest guy his name was Bob kittle helped my husband and I
Thank so much ...
Used Car Manager
Great Experience - Tclynch13
Overall I had a great experience with getting my new car! Although there were some minor bumps in the road, Noah was very helpful throughout the whole process.
Great dealership! - Larry
Highly recommend Torrington Toyota and Randy (salesman) in particular. Had to retire my old Camry with 275,000 miles on it and replace it with a 2018 Camry. They’re pleasant, easy to work with and Randy won’t pressure you. They also don’t play games with financing like so many of their competitors do. 0.9% right off the bat! Thanks Randy!
Thanks Paul Carmon!!! 5th new car from Haddad Toyota! - Bones
Do yourself a favor, if you're looking for a new vehicle, go see Paul Carmon at Haddad Toyota. You will have the most exceptional purchase experience ever with him! I felt as if my needs were being listened to , I felt no pressure at all and best part was the super haggle free deal I got!!! The Sales Management staff of Scott O'Connell & Jason Higgins is by far simply the best in all of Berkshire County, they definitely care about their customers and will do what it takes to make you satisfied.
Looking forward to many great miles with my new 4Runner, thanks again Paul Carmon & crew !!!
Fee wasn’t paid - Squish8480
We were told by the sales guy that the lease termination fee would be covered if we bought another car from hoffman Toyota. It clearly wasn’t and haven’t heard anything back from Hoffman ownership. We just got the fee in the mail from Toyota for $350. We just want it taken care of. We were also told that the remaining lease payments would be taken care of but they didn’t cover them all. I had to call in and get that fixed a few months back which hurt my wife’s credit as they didn’t make the last payment. My family buys a ton of cars from hoffman but I think that’s going to change.
Update:Taken care of and clear miscommunication
It was just awesome - Abdul
Very excellent experience, Chris was very friendly, every time he explain something after he will ask if I ha e any questions. Which was nice of him
2016 Highlander becomes very darty when driving in windy con - Highlander
We have a 2016 Toyota Highlander that is very very darty in windy conditions, the steering is very responsive and drives good under normal conditions but when the wind starts blowing you better pay attention the steering is so sensitive and light when the wind pushes and you need to correct I find that you over correct very easily. I think Toyota need to program the electric power steering to become stiffer at highway speed to help prevent over correcting in windy conditions.
Great assistance and positive experience - DanCal92
Everyone is very helping and willing to assist in any way possible. The team worked at their best with me in getting a new car and the outcome wasn’t very positive. Definitely an overall great experience
Lynch service dept - Toytruck
Lynch Toyota has an excellent service department. I should mention “Wayne” in Service always goes the extra mile to get things done and is most honest. I feel he truly cares about both his employer but also the customer. I did not purchase my vehicle from Lynch but have done 12 years of service at Lynch. I would absolutely purchase my next vehicle from this dealer And recommend their service dept.
Sold me a Damaged Used Car. - Stephen C
I bought a 2014 used Subaru Impreza and have had no end of problems. I bought it with a warranty that cost over $2k and the warranty has helped with exactly nothing. I've had starter, battery, brake, alignment, tire stud, windshield all replaced or repaired within 6 months of purchasing this car.
I asked for some help with a bumper problem where it would brake off in a car wash and they begrudgingly agreed to help after an hour of begging. They didn't fix it right and it broke again and when I called them to politely ask if they would help again the Sales Manager John instantly got upset and told me they aren't responsible for this type of thing and was very rude to me.
How crazy am I to think a car dealership I bought a used car with a warranty from would actually fix ANYTHING. I repair computers for a well known company and if you buy a refurbished computer with a warranty they will fix things that is obvious the customer damaged as long as it is somewhat uncertain as to how it broke. Here I buy a damaged car with a warranty and it's not their problem.
They refused to listen to a noise my car was making - Ripped off by greentree
I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise.
(I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!
Assistant Service Manager
DCH Wappingers Falls Toyota
Toyota of Wallingford
Stephen AutoMall Centre