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The day after I spoke with A sales associate, Jason, I... - Outrageous
The day after I spoke with A sales associate, Jason, I received an email alert about a price change. At first I was excited, expecting the cost was decreasing. Wrong. It went up 1k! Spoke with a “manager” and he said they could probably still get me the original price. While discussing the additional fees, $395 prep fee, $499 doc fee and $380 DMV fee, he said something about a certification fee. I said it was advertised as a certified car on several sites. Even when you search on their site for certified vehicles, this specific car is listed. He informed me if you read the fine print, it states that it is certified “eligible”. What?? Then he tells me the fee to certify it is an additional $1,499.00?! It is blatantly false advertising and bait and switch. I've been on many many other dealership sites recently looking at pre owned certified CPO, and have never seen or have been told that a car was not, in fact, certified and only eligible to be certified. This is a whole new type of scam in used car selling. It’s not even qualified to be called a hidden fee. It’s false advertising. Period. I seriously hope that they get investigated for this practice. It seems illegal to me.
Just a pleasure to go there and be treated with respect.... - Rick R
Just a pleasure to go there and be treated with respect. Great atmosphere. Very Accommodating easy to work with always see chris A and nick 👍
Pepe infinity is great friendly workers take pride in... - Squink 965
Pepe infinity is great friendly workers take pride in there job rosa the sales person was very helpful made it very enjoyable!I I would recommend anybody to Pepe thank you again
Very professional dealership. Highly recommend !!!My... - davebruz
Very professional dealership. Highly recommend !!!
My 2018 Q50 AWD had an AWD error code and they fixed within 15 minutes.
Bought car from Harte in Hartford but they refused to work on because of crack in front bumper, all sensors original position and still worked.
Drove days with no AWD and antilock brakes thanks to HARTE. I will never shop at HARTE again!
Thanks again Devan.