Wonderful Team and Experience! - Tammy
I bought a beautiful 2016 Lexus IS from this dealership. I live out of state and the sales associate, Nick, was so helpful, even before we took the trip to NJ. He kindly checked out the car for us, sent pictures, and even added a red bow! Once we arrived, Nick and others on the team - Doug and Jon, took good care of us. They were all very friendly and knowledgeable. I would definitely buy a vehicle from this dealership again!
Top Reviewed Specialists At This Dealership
Great - JESUSSENDON
Fantastic Greg and Tony are the best.great great great great great great great great fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic great
Master Certified Sales Consultant
A very good experience - Lmorenilla1
I would like to expressi the good treatment we had with Mr Oscar Matamoros. He was very thorough and knowledgeable, he made a purchase of a new car very easy.
We really appreciate his hard work and very nice manners.
Master Certified Sales Consultant
VW Brand Specialist
Excellent experience - PAULD2011
Very good service, very friendly, helpful, and efficient . They explained what was to be done and did it quickly. I was very impressed and would recommend them going forward
Sales and Leasing Consultant
awesome! - joeymer
Mike is awesome! very friendly, nice and accommodating. Mike will try to help you in anyway possible! The dealer has no hidden fees, the deal was haggle free. Highly recommended Great dealer
Business Development Coordinator
Great service! Great Dealer! - 1casserlyerin
I had the best car buying experience ever in my life at Douglas VW. I worked with Nick M. He did a great job finding me the right car.
He kept all of his promises, and treated us right.
Thanks to Nick and Douglas! The Best!
Great experience with service! - Danielle
From making my appointment to dropping off & picking up everything was seamless! Everyone was friendly & helpful. Every person involved was professional & courteous. They did not try to sell me services I did not need.
V W Touareg purchase - SusanM
Neil, Josh, Sunny and Bo made my purchase experience quick and painless! There are other dealerships closer to my home, but I will always bring my vehicle back to Reydel VW for all of my service needs. Everyone goes above and beyond at this dealership.
Awful experience. Truly set back used car dealers - 12
They have so many hidden fees. I would seriously avoid. They are not reputable at all. They wanted to charge me 500 extra for not financing through them
Tiguan Lease - Bt547
As someone in sales, you’d think that I would enjoy the sport of buying a new car. I don’t. I’m incredibly busy and don’t have time during my work day to field calls from salespeople with their BS nor am I interested in haggling in a dealership and waste a Saturday.
I contacted multiple dealerships via email stating that I wanted to do as much of this over email as possible, but only Anika and Gensinger was willing to do so AND give me all the information I asked for when breaking down the price. I’d already driven the car and knew exactly what I wanted, and she was awesome in getting competitive on price and had all of the documents ready to go once I arrived. I was in/out WITH a full walkthrough of the car’s tech in less than an hour.
I can’t recommend Aika enough - she’s even followed up twice to see how we like our new car.
SENIOR DISRESPECT ON ME - senior
PURCHASED A- NEW VW PASSAT 2014- GAVE THEN $26446.12 CASH AT THAT TIME-- NOW THE CAR HAS ONLY 2175 MILE WENT THE FIRST VEHICLE INSPECTION THE EMISSION FAIL
TOOK THE CAR BACK THE DEALER THE -OBD- SYSTEM NO GOOD GAVE THEN THE INSPECTION REPORT -DMV- AS PER VW WARRANTY BOOK PAGE 11 FOR 8 YEARS OR 80,000 MILES REPAIR OR REPLACE FREE OF CHARGE THE (OBD)
THEY TOLD NE NO
THEY WAS ONLY LOOKING AT MONEY
TOLD ME $130.00 FIRST THEN LOOK AT THE CAR THEN WHAT EXTRA FIX IT
THEY TREAT YOU LIKE YOU ARE STUPID
VERY VERY POOR CUSTOMER SERVICE
THEY HAVE NO CUSTOMER RELATIONS
THEY PUT PEOPLE DOWN
THEY LACK CONCERN HELP YOU
INAPPROPRIATE AND ALMOST THREATENING MANNER OF INTERACTING WITH ME
I THINK BECAUSE I AM A SENIOR THEY TALK AT YOU LIKE YOU ARE STUPID
AND LOOK DOWN AT YOU
ALL THEY SAY IS PROVE IT AND NUMBER OF TIMES - THEY HAVE MORE KNOWLEDGE THEN
YOU ---LIKE YOU ARE STUPID AND OLD
THEY ARE INAPPROPRIATE
MAYBE BECAUSE I AM A SENIOR THEY THINK WE ALL ARE STUPID AND JUST HAND
OUT MONEY AND TAKE ADVANTAGE OF YOU
BUT IF I WAS A SENIOR WITH CASH IN MY HAND LOOKING AT A CAR I THINK
THEY WOULD JUMP ALL OVER YOU
I CALLED COSTCO AUTO PROGRAM ABOUT THIS AS PER COSTCO --THEY ARE NO
LONGER A DEALER WITH THEM -- WHY THEY WOULD NOT TELL ME
I CALLE BBB ALSO
I CALLED VW AND DID ESCLATE A COMPLAINT
### STAY AWAY FROM THIS PLACE ###
ALL I WAS LOOKING AT WAS- I PURCHASED THE CAR FROM THEN- AND WOULD
THINK THEY WOULD HELP YOU OUT AS GOOD RELATIONSHIP
AND AS I WAS TOLD THE BOTTOM LIKE IS MAKING MONEY FROM THEY
JUST STAY AWAY FROM THIS PLACE
Very nice and friendly customer service. - Vadym
Our experience with Paul Miller Volkswagen was great. Sales advisor was Tom Purtell. He is very professional and kind person. He was spend a lot of time to explaining us every details about car, about the process of sale and trade-in, registration new car, etc. All price, tax and fees was clear and easy to understanding. I'm really recommend this dealership.
They advertise one price and when you get there, the... - manny1957
They advertise one price and when you get there, the price is higher! The car wouldn't even start!! Waste of time!! Go elsewhere! They don't have financing or accept credit cards either.
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