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Excellent Service - volkan.manga
As an expat just moving to NJ, I had a complex situation. Everything went smooth, in line with our discussions without any surprises. Team was very open engaging and willing to help and they did their best to make things happen. I am very happy with the purchase so far thanks to Paul and Kevin.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great service!! - gutierrb
Dom was great in handling all aspects of the transaction. I would definitely recommend him to anyone looking to buy a new or used car.
Al the financial process was also straightforward. Both guys are reliable. Thanks
Sales and Leasing Consultant
Senior Sales Consultant
Pleasurable - Dwight Cooke
Chris' no pressure professionalism and knowledge of the your product as it related to my
needs made my car shopping experience at Prestige Volvo a pleasure. I will have no problem recomending Chris and your dealership.
Sales and Leasing Specialist
Great Experience - Noreen
Very good experience with Kundert - George Miranda was wonderful to work with, he really seemed care that I got what would make me happy as opposed to just making a sale. He was very knowledgeable about the car and also how it compared to my present Mercedes. His follow up is excellent as well. I also worked with Marc Butofsky who was great!
Excellent customer service! - COCCIMIO
Jill and Jason were absolutely amazing. They were not pushy, they took the time to explain all of the features of their cars and helped me choose my first Volvo!
My service experience - JIMANDRUTHANN
Took my car in for the 10,000 mile service with two other concerns. John was so professional, and Kayleigh was very helpful. It was also nice to see our salesman, Max, again. All my concerns were addressed, easily the nicest experience getting my car serviced ever! Thank you all
Top-rated Service - jackie8
Paul's Motors is the only place I would take my Volvo for servicing. I needed a headlight replaced (decided on replacing both, fearing the other would fail soon). I was surprised at how quickly I was in n out. Thank you for your prompt service.
Great Service - NYPauly
I’ve been using this location for years when it was Kundert Volvo, but have had three service appointments since Prestige took it over. Claus is one of the ex-Kundert employees who is still there. Drop off was easy and car was ready ad promised and cleaned up like new. Claus called me about some additional recommendations on my 50,000 mile service with good detail on why they were recommended. This was done with no hard sell. I took a look around the sales area and it’s the same vibe - people willing to help but not following you around the show room trying to close the sale. My kind of dealership.
You will regret dealing with Volvo Manhattan - Jemmy
I did a lease for Volvo XC-90 T6 on paper only, the leased car has a problem shutting down at every traffic light, the front and side sensors are not working, engine alarm signal, etc problems started from the first leasing hour, and dealer kept the car for repairs.
The dealer refused to give me another zero cars, or terminate the lease, I was having a rental car for one week, I do not have any car now, but I DO HAVE TO PAY THE LEASE WITHOUT A CAR! sad but true.
My advice never to buy a car from Manhattan Volvo!
Lied before i even walked in the door - Kshields
I really wanted to test drive the XC40 before I decided if I was going to lease or finance the vehicle so I signed up for a test drive with the dealer to have them call me and schedule, when I spoke to one of the sales representatives they said they would call me Back on Friday the 8th to set up a date for the test drive. The 8th came and went and upon getting a customer service survey on the 10th, I informed them that the salesperson just literally never called me back. The Customer service rep then informed me the salesperson stated he called me the 3rd, 5th, and 7th...in which place I never ever spoke to anyone about a test drive so till the 4th so this guy can see the future which is impressive. All my recent calls for those days show no such call ever was received and I would not be going into a dealership that lies before I even get into the front doors.
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